Administrative Assistant Data Entry

Lauren R. Baatz

* **** ***, *******, ** ***** (c): 973-***-**** ***********@*****.***

EDUCATION

Monmouth University

Bachelor of Arts [May 2013]

Major: Criminal Justice

Minor: Psychology

GPA: 3.2

WORK EXPERIENCE

Verizon Wireless, Outsource: Special Counsel January 2014-Current

Law Enforcement Resource Team

Assist two Supervisors and 25 Coordinators by processing electronic requests for business and customer

telephone and IP records and information in the form of court orders, search warrants and subpoenas

from local, state, county and federal law enforcement and legal professionals

Create new cases within LERT centralized database by scanning and logging faxed requests for review

Field 50-70 requests a day, reviewing documents for legitimacy, required information and signatures in

accordance with company policies, protocols and procedures and all applicable laws

Perform data entry, logging activities and entering relevant information

Confidentially process requests determined compliant

Draft email and fax correspond to request additional information and/or provide completion status

Sort, prioritize and distribute department mail to company individuals and/or various teams, i.e. Civil,

Court Order and Criminal

Monmouth County Office of the Public Defender, September 2012 – December 2012

Internship

Provided day-to-day support to six Investigators and ten Attorneys

Assisted Investigators with fact-gathering, conducting preliminary phone calls and walk-in interviews

Shadowed Attorneys and assisted with Pre-Indictment Court proceedings

Picked up and delivered mail to and from the County Jail

Delivered and secured documents to and from the Courthouse

Performed timesheet data entry for the Investigators.

Frogmore Country Elegance November 2007-January 2014

Sales Associate [Part-Time]

Utilized extensive knowledge of store merchandise to assist customers with purchases

Performed all opening and closing store procedures and operated daily operations under limited to no

supervision

Assisted the Owner with developing, planning and executing special sales events

Communicated with representatives of current and prospective vendors

Family and Children’s Service of Long Branch, NJ September 2010-May 2011

Administrative Assistant [Part-Time]

Provided basic office, and clerical support to social workers and other employees.

Assisted in scheduling and coordinating charity events.

Maintained/updated their contact database.

Handled high volume of telephone calls.

ADDITIONAL SKILLS

Proficient with Microsoft Word, Excel, PowerPoint and Outlook; Photoshop; SPSS; Type 60-65 WPM

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