Houston, TX
Cell 713-***-****
Rosemary Lopez **********@*****.***
ADMINISTRATIVE ASSISTANT
Objective: Seeking a position as an Administrative Assistant/Medical Receptionist where my skills can
be utilized for the benefit of your organizations.
•Customer Service •Invoicing
•Telephone Techniques/Etiquette •Inventory
•Business Communications •Receivables/Payables
•Microsoft Office (Word, Excel, PowerPoint) •Payroll
•10-key by touch •Bi-lingual (Spanish)
•Bank Reconciliations
EDUCATION
Administrative Assistant, Southern Careers Institute, Corpus Christi, TX, April 2011- May 2012
Diploma, Aransas Pass High School, Aransas Pass, TX, August 1999- May 2002
WORK HISTORY
Care Regional Medical Center Aransas Pass, TX November 2012-April 2015
ER Admitting Clerk
• Register Emergency Room patients and out-patients
• Obtains personal information
• Informs patients of billing procedures
• Obtains insurance information
• Performs cashier functions and obtains deposits
• Monitors Emergency Alarm System
• Discharges in-house patients
• Completes verification of worker compensation, Emergency Room, precertification
• Performs duties as assigned
• Accurately completes registration process in a timely manner
• Addresses walk-in patients’ inquiries about billing
• Receives payments over the counter from patient and ancillary departments if necessary
• Meditech
• Ecare/Medicare/Medicaid
• Knowledge of HIPPA rules
• Maintain ER office supplies
• EMR Knowledge
• Collects co-pays, deductibles, and past due bills
Microtel Inn & Suites Aransas Pass, TX October 2011-November
2012
Front Desk
•Excellent customer service oriented, with a positive attitude
•Customer check in
•Process/Adjust payments
•Night Audit-verified credit card slips
•Count, verify, and post deposits nightly
•Count cash drawer
Wal-Mart Rockport, TX May 2009- July 2010
Cashier
•Process credit card payments
•Provide excellent customer service, with a positive attitude
•Operate cash register and close out at end of each shift
•Restock merchandise
Terry Schneider Optometrist April 2007-June 2007
Medical Receptionist
• Customer service
• Greet patients and lead them into exam rooms
• Provide front office support including appointment scheduling and insurance verification
• Collecting co pays and deductibles
• Maintain the lobby and reception area