Sales Manager

SHELBY PULLIAM

*** * **** **, **** Memphis, Arkansas, 72301, United States 870-***-**** *************@*****.***

EDUCATION

LEMOYNE OWEN

Bachelors of Business May 2013

(BBA)

WEBSTER UNIVERSITY

Masters in Human Resource Management October 2014

(MA)

PROFESSIONAL EXPERIENCE

CITY OF HUGHES - HUGHES, AR

Administrator/Human Resource Generalist 2011 - Present

Oversee and manage the day to day operations of the City

Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures.

Administer Payroll

Maintain fiscal records and accounts.

Perform budgeting duties, such as assisting in budget preparation, expenditure review, or budget administration.

Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.

Identify staff vacancies and recruit, interview and select applicants.

Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.

Prepare and follow budgets for personnel operations.

Oversee the evaluation, classification and rating of occupations and job positions.

Prepare personnel forecast to project employment needs.

Allocate human resources, ensuring appropriate matches between personnel.

Ensure company compliance with federal and state laws, including reporting requirements.

Evaluate job positions, determining classification, exempt or non-exempt status, and salary.

Plan, develop, evaluate, improve, and communicate methods and techniques for selecting, promoting, compensating, evaluating, and training workers.

Advise managers and employees on state and federal employment regulations, collective agreements, benefit and compensation policies, personnel procedures and classification programs.

Prepare reports, such as organization and flow charts, and career path reports, to summarize job analysis and evaluation and compensation analysis information.

Observe, interview, and survey employees and conduct focus group meetings to collect job, organizational, and occupational information.

Assist in preparing and maintaining personnel records and handbooks.

Administer employee insurance, pension and savings plans, working with insurance brokers and plan carriers.

Advise staff of individuals' qualifications.

Direct or coordinate the supportive services department of city

ORION FEDERAL CREDIT UNION – MEMPHIS, TN

Assistant Branch Manager (April 2012 to September 2012)

Assisted and supported the bank manager in operating the bank functions.

SUNTRUST BANK - WEST MEMPHIS, AR

Manager 2001 - 2010

•Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.

•Examine, evaluate, or process loan applications.

•Plan, direct, or coordinate the activities of workers in bank branches

•Oversee the flow of cash or financial instruments.

•Recruit staff members and oversee training programs.

•Network within communities to find and attract new business.

•Approve, reject, or coordinate the approval or rejection of lines of credit or commercial, real estate, or personal loans.

•Prepare financial or regulatory reports required by laws, regulations, or boards of directors.

•Resolve customer complaints regarding sales and service.

•Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

•Review operational records and reports to project sales and determine profitability.

•Monitor customer preferences to determine focus of sales efforts.

•Resolve customer complaints regarding sales and service.

•Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

•Identify staff vacancies and recruit, interview and select applicants.

UNITED STATES ARMY 29 PALMS, CA

91 R/ Food Inspection Specialist/ Specialist E-4 April 1993 - April 1997

Inspected food designed for human consumption, while also supervising food inspection and combined veterinary service activities.

ADDITIONAL SKILLS

* Office Management * Teambuilding & Supervision * Staff Development & Training * Policies & Procedures * Report & Document Preparation * Accounts Payables/Receivables * Bookkeeping & Payroll * Records Management * Meeting & Event Planning * Inventory Management

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