Heather Jamie Ackroyd

**** ***** ******, ******** ****, CA 91360

Mobile: 415-***-**** - Email: acs7cv@r.postjobfree.com

CAREER SUMMARY

I am a result driven entrepreneur with over 15+ years of experience in business management, event management, sales and marketing. I am looking to join a new team of professionals utilizing extraordinary skills in strategic project coordination in order to bring about project fruition.

PROFFESIONAL EXPERIENCE

Ackroyd Enterprises, Consultant Business, Thousand Oaks, Westlake Village, CA

Consulting & Management Support - April 2013- Present

Property Management

Event Services and design

Profound ability to interface and coordinate project scopes

NBA - National Basketball Association, New Jersey, CA

Player Marketing – 2000 - Present

Player Marketing Team

Assist in arranging and managing contract appearances for NBA Players

Bank of America, Westlake Village, CA

Claims Management Support - October 2011 – April 2013

Loan Review Analyst

Ensures Tracking systems are correctly & accurately updated at all times to reflect the status of the loan

Completed a Check Audit – Over 60,000 Mortgage Insurance Checks

Created Tracking System and Managed Project & Staff- Legal Projects

QA – 100% on QA for 18 Months

Hagle Tree Farm, Somis, CA

General Manager – 2010 – 2013

Created all Sales, marketing & PR materials for the farm

Website Design

AR/AP, Payroll

Constellation Wines U.S., San Francisco, CA

Manager, National Event & Sponsorships – 2008 - 2010

PR / Marketing

Management of National Event Team strategic planning & execution of events

Increased profits on programs by negotiating pricing and fees on contracts

Develop Point Of Sale materials; implement with sales team in the field

Fosters Wine Estates, San Francisco, CA

B2B; Business Development, Event Manager – 2005 - 2008

Developed entire Sales & Event Department

Met and exceeded sales goals by more than 40%

Develop performance models and strategies

Diablo Grande Wine Estate, San Francisco, CA

General Manager / Director of Sales & Events – 2003 - 2005

Increase in revenue of 285% in 2006

Managed tasting room & event team for 2 properties

PGI Meeting and Event Management, San Francisco, CA

WorldTravel Meetings & Incentives, San Francisco, CA

Cappa and Graham, DMC, San Francisco, CA

Director of Destination Services / Sales –1999-2003

Creative Director

Operated large incentive trips and corporate events

Created and Operated Floral Dept. that I started with C&G

EDUCATION AND QUALIFICATIONS

San Francisco State University: BS in health science and BA in psychology with a minor in business marketing

Proficient computer skills - Word, Excel, Access, Outlook, Lotus Notes, ACT, QuickBooks

WSET Certified: Wine, Spirit, Education Trust certification

Academy of Wine Courses

Superior leadership, organization, creativity and problem solving abilities

Experienced traveler

AFFILIATIONS

American Red Cross, MPI, San Francisco Convention & Visitors Bureau, Luxury Marketing Council, San Francisco Parks and Trust, The Koret Family House, Global Passion Ministries and The Yosemite Fund.

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