NICOLE FAUCHER

*** ******* *****, **** *******, PA 19382 • Home: 610-***-**** • Cell 484-***-**** • acs4br@r.postjobfree.com Professional Summary

I am a NNA certified Notary Public Signing Agent with over 14 years of experience closing, refinance, and purchase mortgages. I am a newly licensed Life & Health insurance agent looking to advance my career to the next level by using my current skills and customer service experience in the insurance industry. Skills

Microsoft Word

Excel

Exceptional communication skills

Creative problem solver

Independent worker

Self-motivated

Exceptional time management skills

Work History

Life/Health Insurance Agent 4/2015 to Current

I’ve been working as an independent life/health insurance agent with experience in the federal market selling life insurance and savings products.

Signing Agent 07/2001 to Current

Self-employed - West Chester, PA

I am a signing agent with thirteen years’ experience closing loans for multiple title companies. I am experienced closing refinance, second, HELOC, purchases, reverse, and modification mortgages. I also conduct structured settlements. Performing this job requires organization and high attention to detail to ensure the loan closes on time. Customer service skills are a crucial part of this job as I am representing the mortgage and title companies.

Field Representative 09/2006 to Current

Self-employed - West Chester, PA

As a Field Representative I verify location of businesses, services provided, office conditions, equipment, number of employees, and security. I take external and internal photos to be down loaded with the final on line report. I perform these services for insurance and credit companies. I also perform door knock, foreclosures, and equipment inspections.

Customer Care Agent 03/2008 to 09/2008

Verafast - Remote

Processed outbound calls remotely to verify customers received their newspaper or telephone directory, and report any customer service issues. I also processed donation calls for the Red Cross. Customer Care Agent 03/2007 to 08/2008

LiveOps - Remote

Received inbound calls remotely for product information and order processing with multiple upsells. I also received customer service calls for product issues, reservations, and donation drives. Education

Chubb Institute - Springfield. PA

Certificate: Computer Applications 1992

West Chester University - West Chester, PA

1990-1991

Delaware Community College - Media. PA

1988- 1990

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