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Restaurant Manager

Location:
New York, NY
Posted:
January 10, 2016

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Resume:

FATMIR FERIZAJ, BBA/FINANCE

**** * ** ** ********, NY 11229 • acs14d@r.postjobfree.com • 816-***-**** A forward thinking with a BBA in Finance and extensive experience in managing all aspects of a business, including client services and financial aspects. Unique ability to assimilate to any situation and make people feel at ease. Hard work, attention to detail and insatiable curiosity are keys to my success. EDUCATION

Pace University Lubin School Of Business New York, NY Bachelor of Business Administration Finance May 2015 Pace University New York, NY

Certified On Bloomberg Terminal October 2014

Bloomberg Essentials (BESS): Commodity Essentials, Equity Essentials, Fixed Income Essentials, and FX Essentials

PROFESSIONAL EXPERIENCE

Restaurant Local92 New York, NY

Manager May 2012-Present

• Manage all restaurant operations, including staffing, scheduling, inventory and supplies

• Plan and lead a significant structural remodeling project to enhance the restaurant ambiance and increase business

• Oversee budgeting, cost control, payroll, and full profit and loss

• Retrain and unify up to 20 front- and back-of-house staff to create a cohesive team committed to providing premium guest service

• Restored profitability of the restaurant, increasing sales by 40 percent in 2014

• Increased guest satisfaction lead to a five-star rating on Yelp and other review sites Restaurant Crudo New York, NY

Manager August 2009-May 2012

• Planned organized, lead, and controlled all restaurant activities, including deciding on menus, services of food and beverage department

• Initiated a new training and development program for the staff, including providing a 90 day mentorship program for all new servers; results led to an overall increase in guest satisfaction (Yelp, Google ratings) and a 30% reduction in server turnover rates

• Used market research data to redesign the dinner menu in order to fulfill customer demand; led to a significant increase in sales (18% in 2010 and 19% in 2011)

Restaurant Taormina New York, NY

Server July 2006-June 2009

• Served customers with professional courtesy, patience and a positive demeanor

• Demonstrated ability to interact with customers from diverse cultures and backgrounds using knowledge of 3 languages and serving up to 50 customers per shift

• Mentored and trained new waiters as well as existing employees

• Assisted with food preparation and performed other functions as required by management TRADING EXPERIENCE

FXCM: Trading currency exchange and having a personal account with FXCM for more than 5 years. SKLLS

Technical: Bloomberg Terminal, FXCM Platform, MS (Word, PowerPoint, Excel) Language: Native Albanian, fluent English, Basic Croatian and French



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