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Service Customer

Location:
Waxhaw, NC, 28173
Posted:
October 05, 2015

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Resume:

Maryanne Wright

**** ********* ******

Waxhaw, NC 28173

704-***-****

acryvl@r.postjobfree.com

Summary of Skills

Experienced writer/editor with amateur photography skills; ability to communicate effectively; ability to work in a fast-paced environment with minimal supervision; creative and self-motivated; administrative and organizational skills; operational knowledge of Microsoft Word, Outlook, Excel, Publisher, PowerPoint, Adobe Photoshop; available to work on weekends and evenings to meet project deadlines; ability to prepare and maintain purchase orders, follow-up with suppliers and track shipments; ability to prepare progress reports and client invoices and maintain office calendar. Work Experience

United States Postal Service, Washington, DC Sept. 2011 – Aug. 2013 Writer

• Wrote articles for the daily USPS employee newsletter (circulation: 550,000)

• Developed executive summary for Deputy Postmaster General on behalf of Diversity Committee

• Edited bi-monthly employee magazines for eight USPS Areas

• Wrote USPS Vice President biographies for publication on usps.com United States Postal Service, Gaithersburg, MD

Writer/Editor Oct. 2009 – Sept. 2011

• Edited weekly internal newsletters from communication coordinators within the Capital Metro Area

• Wrote speeches for Capital Metro Area Vice President and upper level postal management

• Created bi-monthly employee magazine for the Capital Metro Area

• Created weekly newsletter for the Capital Metro Area’s Marketing Office United States Postal Service, Merrifield, VA Nov. 2007 – Oct. 2009 Communications Coordinator

• Acted as liaison between USPS and local media

• Prepared press releases and media advisories

• Coordinated special events for USPS Northern Virginia District (stamp dedications, Post Office renaming ceremonies, Postmaster installation ceremonies, awards and recognition ceremonies, etc.)

• Wrote speeches for upper level postal management

• Created weekly internal employee newsletter and training brochures United States Postal Service, Charlotte, NC Nov. 2003 – Nov. 2007 Communications Coordinator

• Acted as liaison between USPS and local media

• Prepared press releases and media advisories

• Coordinated special events for USPS Mid-Carolinas District (stamp dedications, Post Office renaming ceremonies, Postmaster installation ceremonies, awards and recognition ceremonies, etc.)

• Wrote speeches for upper level postal management in Charlotte, NC and Mid-Carolinas District

• Created weekly internal employee newsletter

United States Postal Service, Roslyn, NY June 1986 – Nov. 2003 Customer Service Supervisor

• Supervised clerical staff of mid-level postal installation

• Handled all financial business for Roslyn Post Office (stamps and retail sales, stamp stock inventory, off-site consignment sales, daily financial reports)

• Managed procurement of office supplies and employee uniforms

• Resolved customers concerns and complaints

• Wrote letters to customers on behalf of Roslyn Postmaster in response to complaints and/or inquiries United States Postal Service, Bronx, NY Oct. 1982 – June 1986 Sales and Service Associate/Clerk

• Worked in Post Offices selling stamps and retail merchandise to postal customers

• Sorted letters and packages at a major postal processing and distribution center Education

Ashford University 2011 – Present

Currently working towards Bachelor of Arts Degree in Journalism/Communications References

References are available upon request.



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