804-***-**** • acrvsb@r.postjobfree.com • https://www.linkedin.com/in/quinnco

Jason Patrick Quinn

Personal Highlights

Creative marketing and communications professional, with a proven ability to combine vision and business acumen with strong leadership qualities and a well-developed project management skillset. Achieves success through attention to detail, inclusive team building, maintaining interpersonal relationships and a strong work ethic. Possess an unquenchable curiosity of the world and how it works, and an unending drive to expand his horizons.

Professional Experience

QuinnCo - Copywriter, Graphic Designer, Marketing Consultant - 11/2011 - Present

Provides top-notch marketing and advertising solutions to local firms at a competitive price

Accomplishments/Key Contributions:

Helped develop new marketing strategies and avenues of revenue for a startup education and coaching company.

Assisted local mortgage broker company deliver strategically-placed email communications to current, former and potential clients.

Developed and re-wrote marketing communications for local real estate companies.

Uber – Community Management and Operations Consultant – 10/2014 - Present

Ensures that everything runs smoothly from the time a rider requests a ride until they are dropped off at their destination and then billed.

Accomplishments/Key Contributions:

Recognized as top performer in service, accuracy and speed

Assisted in developing new communication templates to be used daily in business

Trained and mentored teammates to ensure their success as Customer Service Reps.

Capital One - Project Coordinator, System Administrator - 07/2010 – 06/2013

Managed Capital One’s career mailbox, ensuring all inquiries are answered with strict adherence to company’s quality and style guidelines and expectations. Based on the data I recorded and collected from these emails, provided metrics to monitor trends and locate pain points within recruiting process. Developed solutions to these issues through a strategic use of process improvements, recruiter training and system configuration updates to Careers site.

I also assisted in these system configuration updates to the Careers Taleo Web site.

Accomplishments/Key Contributions:

Developed training material for recruiters and hiring managers to make transition to new Applicant Tracking System smooth and as seamless as possible.

Developed Online F.A.Q. for potential applicants, which helped reduced email inquiries by over 20%.

Implemented process and system enhancements which reduced workload of two co-workers by 60-70 hours a week.

Established enduring relationships with recruiting leadership, turning them into advocates of our team’s mission and champions of our continual process and system improvements.

Exclusive Staffing - HR Coordinator - 08/2009 - 07/2010

Managed the testing process for all candidates applying to positions at company. This included posting daily candidate testing and Recruiting benchmark reports to recruiting leaders. Helped test and report on propriety testing software by facilitating meetings between software developer and recruiting managers.

Accomplishments/Key Contributions:

Successfully helped test and implement new candidate testing system used for majority of recruiting channels. Successful test run gave other recruiting channels confidence in system.

Developed process improvements that reduced time to process candidates’ testing results, as well as cut down on paper waste.

LeClair Ryan Law Firm (Contract) – Document Analyst - 07/2009 - 08/2009

I was brought in on a short-term assignment. A large American automotive company was facing a major class-action lawsuit. Was tasked with reviewing all corporate communications to determine and classify their relevance to the lawsuit.

Accomplishments/Key Contributions:

One of the more efficient document analysts. Was offered a contract extension but had already accepted another offer

Real Estate Advertising, Inc. - Graphic Designer/Copywriter/Marketer - 10/2006 - 11/2008

Served many roles in this small company, working as a copywriter, and proofreader for the Homes&Land and Estates&Homes magazines and quarterly radio spots. I was also a graphic designer, creating ads for their magazines and developing mass email for their clients, and served as the Web designer for their three sites EstatesandHomesMagazine.com, HomesAndLandRichmond.com and NewHomesMap.com.

I was a primary point of contact for potential clients interested in advertising in our magazines, and for current clients that had any questions about the add process or Homes&Land’s proprietary Online Ad Maker.

Accomplishments/Key Contributions:

Established universal communication standards and email templates to serve and assist client base.

Helped design ads and layout for one of the largest and most successful Homes & Land franchises in the county.

Completely redesigned new page layouts for company’s Web sites.

Careers Profiles Staffing – Web Content Writer/Editor (Contract) – 5/2006-09/2006

Assisted in reviewing all online training documents for call center reps, updating their content to be in alignment with new phone screening software and newly-implemented uniform standards and process guideline.

Accomplishments/Key Contributions:

Facilitated a meeting between two channel leads, to compromise on conflicting needs for crucial documentation pages

Recognized as one of the most efficient contributors, given leadership and responsibilities over other contractors.

Education and Software Expertise

Virginia Commonwealth University – 2005

Bachelors of Science in Mass Communications, Minor in Political Science

Reynolds Community College– 2002

Associates Degree in Social Science

Microsoft Office (including Office, Excel, Project and PowerPoint)

Adobe Creative Cloud (including Photoshop, Illustrator, InDesign, Dreamweaver, Flash)

QuarkXpress

HTML, CSS, XLM

Human Resource Software (including Vurv, Taleo, Acclaim)

Email communication software such as MailChimp.

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