PERSONAL INFORMATION
Name: Rodney
Surname: Vockerodt
Date of Birth: 18 June 1983
Nationality: South African
Gender: Male
Identity number: 830-***-**** 082
Languages: English (home language)
Afrikaans
Health: Excellent
BIOGRAPHICAL INFORMATION
Home address: 14 Tennessee Street
Westridge
Mitchell’s plain
7785
Cell Phone: 073*******/ 078*******
Email: acrqes@r.postjobfree.com
EDUCATION AND TRAINING
High School: Lentegeur secondary school (2002)
highest grade passed: Grade 12
School subjects: English
Afrikaans
Biology
History
Business economics
Geography
COMPUTER SKILLS
Basic computer literacy (MS Office: Word, Excel, and Outlook).
TRAINING
Course Institute Date
Generic management level 3 in house training 2013
Part qualification
EMPLOYMENT HISTORY
Employer: Grandwest Sun international
Address: 1 vanguard way
Cape Town
8000
Position: Guest Service Attendant
Period of employment: 15 November 2006 – Current
Duties
Verify jackpot payouts
Completes and validates documentations
Identifies, reports and resolves faults/ tilts on machines
Identifies and resolves transactional errors
Logs faults with technical department
Reports defects to general appearance and functioning of gaming floor
Scanning, photocopying, and faxing of documentation.
Resolves disputes and escalates issues as required
Promotes Loyalty program and explains benefits
Capture sign up data and issue cards
Capture all guest related data on Casino market place
Collateral and stock audits
Providing receptionist service, answering and reporting on incoming and outgoing telephone calls
Process guest reservations and bookings
Machine cleaning
Employer: Volunteer Centre
Position: Volunteer
Period of employment: May 2006 – July 2006
Duties
General work(assist in community, schools, NGO’s)
Employer: Department of social service
Position: Field worker
Period of employment: March 2006 – April 2006
Duties
Conduct interview regarding survey
Communicate well and complete Questionnaires
Ability to read map
Employer: Snip trading
Position: Cashier
Period of employment: June 2003 – April 2004
Duties
Calculate sales at till point
Customer service and Promotions
Stock taking
Pack stock in store and on shelves
CAREER OBJECTIVES
I am seeking employment with a company where I can grow professionally and personally.
I seek challenging opportunities where I can fully use my skills for the success of the organization.
I want to excel in the field of work which I will engage in, by perseverance, commitment and dedication.
I want a rewarding career where I can use my skills and knowledge progressively.
I am seeking a company where I can use my experience, education and abilities for the benefit of the company to meet and surpass its goals.
REFERENCES
Name: Mr James Oliver
Position: Gaming Manager
Grandwest Casino
Contact Number: 083-***-****/021-***-****
Name: Paul Jansen
Position: Gaming Manager
Grandwest Casino
Contact Number: 082-***-****/021-***-****
Name: Conroy January
Position Slots Supervisor
Grandwest Casino
Contact Number: 072-***-****/021-***-****