Ron J. Minch Diamond Bar, CA • 661-***-**** • acrphv@r.postjobfree.com

Distribution Center Operations Director / GM

20+ years of success in the planning and leadership of Warehouse and Distribution Operations for innovative, reputable Footwear and Apparel brands including: Crocs Inc., TOMS Shoes, and Deckers Outdoor Corp. (Ugg, Teva, Sanuk). Consistent achievement in unleashing the full potential of warehouse operations by BOOSTING PRODUCTIVITY and REDUCING COSTS, enabling SIGNIFICANT IMPROVEMENTS IN CUSTOMER SATISFACTION, SUSTAINABLE GROWTH, and COMPETITIVE ADVANTAGE. Catalyst in applying a holistic approach to workflow and processes, and implementing highly effective tools and practices: Standards Accountability, Financial Metrics, Inventory Integrity, Continuous Improvement / Lean / Six Sigma, Robust Reporting, and Employee Engagement.

PIVOTAL STRENGTHS:

Optimized Facility Design / Layout / Handling Practices

New Build Design / Reconfiguration of Existing Warehouse

Labor / Equipment / Inventory Cost Effectiveness

WMS / LMS / YMS / CMS Systems

Automation and Materials Handling Design / Development

KPI Development / Performance Management

Tactical Stock Location / Picking Strategies

Management of 3PL Service Providers

Inventory Control / Demand Planning

Team Leadership / Development / Motivation

Vendor Support Operations

Stakeholder / Strategic Partnership Relationships

Experience, Key Contributions and Performance Milestones

CROCS, INC. (NASDAQ: CROX), Ontario, CA – 2014 to present

$1B+ world leading, innovative shoe manufacturer with 300+ styles distributed in over 90 countries globally.

Director, U.S. Distribution Center Operations

Accountable for all strategic and day-to-day operations of a 400,000+ sq ft high-volume, multi-shift distribution center, with full budget of $20M and line management responsibility supporting multiple sales channels, including management of 3PL Service Providers, WMS Systems, and all aspects of Inventory and Quality. Provide leadership, direction and ongoing development to a team of 8 Direct Reports and 300+ total employees. Focus on creating optimum strategic positioning for the Crocs suite of products within the U.S. to meet/exceed objectives of Merchandise Productivity, Supply Chain Performance, and Customer Experience.

INCREASED WAREHOUSE PRODUCTIVITY AND PROFITABILITY: Implemented Continuous Improvement initiatives that reduced cost of operations and improved service level, quality and safety – outperformed baseline target of 5% operating cost reduction per year. Accomplished by applying insights-driven strategic analytics, developing high-impact management and operational reporting, and instilling a “Lean” thinking mindset to ensure sustained distribution operations effectiveness.

OPTIMIZED WAREHOUSE EFFICIENCY AND SPACE UTILIZATION: Implemented a warehouse layout design that supported efficient material flow in and out of the warehouse, including WMS enhancement, SKU proliferation, and improved operating procedures. Leveraged detailed knowledge, creative thinking, and understanding of requirements to ensure an efficient Distribution Center, Warehouse and Picking / Dispatch operation. Initiative reduced a 5-7 day lead time cycle to 1-2 day order shipment, while improving inventory visibility.

SHARPENED TEAM PERFORMANCE: Demonstrated strength in building a solid team, utilizing a coach/mentor approach to champion consensus for excellence, which significantly increased employee morale, engagement and satisfaction. Leveraged deep industry understanding to create a knowledge-sharing environment, improve overall skills, abilities and workplace performance, developing empowered, self-directed work teams that went the “extra mile” and performed at outstandingly high levels.

GENERATED SUBSTANTIAL SAVINGS: Initiated and proactively sourced, identified and negotiated new Onsite Labor Provider, capturing $500K in annual savings, while improving service delivery of constant flex of labor. Additionally, saved an additional $130K by renegotiating supply vendor contracts.

Ron J. Minch Page 2

TOMS Shoes, Mira Loma, CA – 2013 to 2014

$625M socially-conscious footwear company that pioneered the “buy one give one” model of conscious commerce (giving a pair of shoes to a child in need for every pair they sell).

Senior Director of Operations, Performance Team (consulting project)

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Recruited based on previous track record of performance to oversee start-up of a 750,000 sq ft fully automated, multi-channel (Retail, Ecommerce, Wholesale) Apparel / Footwear Distribution center. Directed day-to-day operations, including on-boarding, training and managing 30 Directs and 300 indirect employees, and maintaining optimal utilization of WMS, CMS, YMS and LMS systems. After establishing operation, re-assigned to large-scale fulfillment facility servicing Home Goods, with focus on enhancing team cohesiveness, productivity, and safety.

LED SEAMLESS DISTRIBUTION CENTER START-UP TO MEET GROWING MARKET DEMAND: Developed and executed complete facility design, drawing upon industry expertise and keen understanding of order-to-ship cycle time, off-the-shelf fill rate, required level of automation and material handling equipment, and other objectives directly affecting the layout. Drove a seamless transition, successfully navigating the usual challenges associated with a start-up: physical, operational, and financial; positioning the company to capitalize on future growth expectations.

DECKERS OUTDOOR CORP (Ugg Teva Sanuk), Camarillo, CA – 2008 to 2013

$1.5B global footwear designer and distributor, with multiple brands sold in over 50 countries.

Director of Operations / Distribution (2010-2013)

Senior Operations Manager (2008-2010)

Executive accountability for three center campus operations and one remote location totaling 1.2 million sq ft, with 5 Operations Managers and 400+ employees. The highly automated and complex operating environment processed over 120,000 pairs of footwear per day and supported a full service VAS Area (Value Added Services) designed to meet special customer requirements. Actively involved in Purchasing, Accounting, Financial Analysis, Vendor Compliance, and Customer interfacing functions. Emphasis on achieving projected budget performance ($24M) and attaining key performance metrics such as optimal warehouse throughput and inventory levels.

IMPROVED PROCESS EFFICIENCY: Substantially enhanced customer value, distribution operations performance and effectiveness – maintained service standards of 99.99% on average for all areas of the operation, including inventory and location accuracy, while reducing lead time by up to 50%. Accomplished through breaking down internal “silos” across the extended Supply Chain, implementing Six Sigma initiatives and disciplined processes, and partnering with IT in systems modification to build greater visibility and advance ability to analyze relevant performance metrics.

MAXIMIZED ORGANIZATIONAL EFFECTIVENESS: Established formalized Six Sigma and Project Management training programs as well as cross-training and team building exercises to evolve employee skill level, capabilities, cohesiveness and overall productivity. Placed particular emphasis on expanding employee understanding of far-reaching operational impact of purchasing practices to the bottom line.

Earlier Career:

Director of Operations (consulting project), PPI WHOLESALE, Sun Valley, CA (2007-2008)

Director of Distribution / Operations, PAUL DAVRILL INC., Vernon, CA (2005-2007)

Regional Director of Operations, GSI (formerly New Roads West Division), Pacoima, CA (2001-2005)

Director of Warehouse Operations, ALDIK ARTIFICIAL FLOWERS, Valencia, CA (1998-2001)

Education and Professional Development:

Project management, Time/change management, Value stream mapping Ventura College, 2008 -2013

Lean Sigma Project Management Training Green Belt Certification (2009-2010)

Leadership Training Certificate Program (2009)

Process Improvement Project Management Certification (2009)

Six Sigma Training Green Belt Certification Air Academy Associates (2003-2005)

Business Management Credits, Hacienda La Puente College, Los Angeles, CA (1989-1991)

Bachelors, Operations/Logistics credits, CAL. STATE UNIVERSITY NORTHRIDGE (1987-1991)

International Business and Marketing credits, COLLEGE OF THE CANYONS (1984-1987)

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