BENNY M. GONZALEZ
Castle Rock, CO 80108
acrj93@r.postjobfree.com
EXECUTIVE SUMMARY
IT professional with over 15 years of experience. CCNA, A+, Network +
certifications. Accomplished in desktop support, troubleshooting and repair of pcs
and peripheral devices in addition to configuration and installation of all desktop
and remote terminals. Skilled in maintaining corporate network technology system,
identify resource requirements for network systems. Trained in the planning,
forecasting, implementation, and identification of resource requirements for
network systems of low or high complexity. Excellent communication skills, strong
attention to detail and outstanding aptitude in problem resolution.
Professional Experience:
ProBuild Denver. CO
Network Admin II 11/2014present
Maintain integrity of the network, server deployment and security
Ensure network connectivity throughout companys LAN/WAN infrastructure
Perform network address assignment
Assign routing protocols and routing table configurations
Assign configuration of authentication and authorization of directory services
Design and deploy networks
Maintain network servers such as file servers, VPN gateways, etc.
Administer servers, desktop computers, printers, routers switches, firewalls, phones, personal
digital assistants, software deployment, security updates and patches
Evaluate and modify systems performance
Monitor networks to ensure security and availability to specific users
Provide onsite, and oncall 7x24x365 support
Ascent Denver. CO
Network Admin II 09/201411/2014
Temporary Assignment required by ProBuild before fulltime employment
Install and support LANs, WANs, network segments, internet & intranet systems
Install and maintain network hardware and software
Analyze and isolate issues
Monitor networks to ensure security and availability to specific users
Evaluate and modify system performance
Douglas County School District Denver, CO
ITS Technician II 12/20079/2014
Responsible for PC desktop and IT network maintenance and repair throughout the Douglas
County School district
Troubleshoot and diagnose network and connectivity issues to determine cause of
malfunction, cost and feasibility of repair and prioritize work request
Maintain network infrastructure relating to both data and voice equipment
Monitor and schedule upgrades of software, licensing, hardware migration and capacity
planning
Coordinate vendor support required to address network outages and performance issues.
Design and establish protocol compatibility standards, develop and implement network
enhancements and make recommendations for improvement.
Experienced in routers, switch installation, cable wiring and wireless networking
Maintain corporate van inventory
Coach and mentor less experienced staff
HD Supply Denver, CO
Field Technician 10/200612/2007
Troubleshoot & resolve hardware, software, communications and cabling
Recommend or perform tasks to correct issues relating to hardware/software
Configure and install new hardware/software and peripheral components
Train end users on software programs, equipment and manuals
Communication to staff and management on problem status and initiate escalation
Provide field support in territory including Colorado and adjoining States
Experienced in van inventory management
United Airlines Denver, CO
Computer Technician 06/200302/2006
Responsible for installing, troubleshooting and maintaining hardware and
software for company workstations and printers
Trained in Cisco routers, Cabletron hubs and switches, Bay Network products
and protocol.
Planned and implemented computer equipment installation and configuration of
new UAL offices and cargo warehouse.
Maintain end user connectivity, physical integrity and security of cabling and
wiring closets.
Support Novell, NT, MS Windows, MS Office, email services, Exchange,
Outlook, Norton antivirus and UAL developed images and ghost imaging.
Responsible for implementing releases, upgrades, and/or changes into the UAL
environment
Professional Certifications
CCNA
A+ Certified
Network Plus
MCP Microsoft Certified Professional
OTHER
Perfect driving record for past 10 years
Bilingual Spanish