Customer Service Medical

OBJECTIVE

Healthcare professional seeking position to promote health and wellness. Utilizing strong communication, interpersonal and critical thinking’s skills to research or provide administrative support.

SKILLS

Good communication Skills written and verbal, Exemplary customer service skills, strong ability to think critically to solve problems; Provides well-thought-out solutions while cooperating well with others. Handles details; manages projects effectively while meeting deadlines. Plans and arranges activities, multitasks. Proficient in several different computer programs. Low-level supervision, exercises excellent judgment, teachable spirit, flexible.

EDUCATION

University of Houston – Houston, TX (graduating Dec, 2015)

Major: Bachelor of Health Science

Areas of Study: Administration of Health Services, Statistics, and Health Promotion & Disease Prevention, Individuals with Disability

Minor: Human Development and Family Studies

Certification: Medical Terminology

Comprehensive knowledge of medical terminology

WORK EXPERIENCE

Gucci Health Care Services, Inc.

In depth knowledge of patient observation protocols and charting services

Charted out individual based care plans

Check for medical insurance policies and verify the coverage

File and organize patients medical history

Patterson Boyd & Lowery, PC Law Firm

Keeping records organized, while filing and creating new records as necessary

Sort information according to guidelines such as content, purpose, user criteria alphabetical or numerical order

Find and receive information from files upon request of authorized users

Kumon

Worked with students ages 3 to 11

Assisted and mentored children while discussing and helping students with questions

Graded and organized completed worksheets

Communicate with parents and teachers to update them on students’ progress

Desk Assistant

Provide front desk coverage by greeting homeowners and visitors

Transfer telephone calls and relay messages

Schedule and confirm appointments

Verify all incoming mail deliveries

ORGANIZATIONS

Health Student Association – HSA

Health Occupations Student of America –HOSA

Black Student Union – BSU

REFERENCE Upon request

Contact this candidate