Customer Service Medical
Resume:
Kathy Watson
Suwanee, Ga. 30024
*************@*****.***
I am a well organized self starter with experience in Patient/Customer Service as a Front Desk Receptionist. I present myself in a warm and friendly manner, welcoming visitors or patients at the same time a team supporter with flexibility to always help where needed. Experienced with Word, Power Point, Eclipse, Office Ally, medical records, medical terminology, health insurance verification, credit and collections, medical law and ethics, quality improvement, marketing and event coordination. I have integrity and dependable.
Work History
Suwanee Family Chiropractic, Receptionist April 2011 to Present
Responsible for managing the front office which includes, welcoming visitors or patients. I arrange patient scheduling, verify insurance, enter diagnostic conditions, electronic billing, and bill by HICFA, point coding, reconcile daily volume, follow up with all patient coorespondence, order office supplies. I also assist the Dr. with Electrical Nerve Stimulation with patients, and heat therapy, schedule meeting for the Dr.
Above Physical Therapy, Receptionist October 2009-December 2010
Responsibilities include welcoming patients and visitors, appointment scheduling, changing of rooms for next patient, manage the Pilates room for next class, assist with outside sales and marketing.
Menicon Contact Len Mfgr, Japan/ California, Customer Service Represenative, Aug. 1990-Sept. 1992
Resposible for collecting RX orders from Optician Technicians and forwarding orders to the lab for cumstomized fit, assisted the lab procedures, shipment and billing invoice. I followed up with eye care practices of any questions, delivered lens, solutions and cleaners to representing the company in a professional manner insuring repeat business.
Education
College of the Sequoias 1981-1982 Visalia, California
References: Katie Rodriquez, Suwanee Family Chiopractic 678-***-****
Carol Wallace 810-***-****
Soo Yang 44-374-5587
Salary open
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