Customer Service Administrative Assistant
Resume:
Alexandra Reyes
*** ******* ****** *********, ** 33897
**********@*****.***
Objective:
Administrative position with focus on Customer Service environment
Summary:
Excellent communication skills, organized and detail-oriented, fluent in Spanish team player. Computer competency in PC programs as well as on the internet, acquire new technical skills and logistics quickly, experience in electronic medical records, EPIC, skilled in accomplishing multiple tasks to achieve project completion and patient satisfaction.
Experience:
Yale University Department of Urology June 2014-Present
New Patient Coordinator/Administrative Assistance
New patient coordinator for urology and medical oncology team, mail out packets, answer high calls volume, emails, faxes, provide administrative support for providers, cross cover within the department when needed
Yale University/Yale Medical Group April 2005 – June 2014
Assistant/Clinical Receptionist 2
Clinical receptionist for multispecialty clinic, check in/check out, referral coordinator, trained new employees, part of the implementing team of converting paper chart to electronic medical records system, cross cover with the department
Education:
Penn Foster College, Online Education Program
Business Management Bachelor Degree-Present
Hotel and Restaurant Management Certificate-2009
Gateway Community College – New Haven, CT
A.S. Degree, Administrative Assistant - 2005
Barringer High School – Newark, NJ
Graduated in 2000
References available
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