Customer Service Administrative Assistant

MIRNA C PIERETTI

**** **. ******** **** #**

San Gabriel, CA 91775

Cell 626-***-****

*******@*****.***

Receptionist/Administrative Assistant

Objective

Candidate is looking to obtain a challenging position as Receptionist/Administrative Assistant that will enable me to use my strong organizational skills, educational background and work experience.

Employment Experience:

Incentive Benefits, Inc.

Administrative Assistant Pasadena, CA

2002 to 2015

Duties: Executive and Administrative Support, Records Management, Customer Service, Complaint Handling, Data Entry (50 WPM), Prepare Detailed and Sensitive Documentation required by the Internal Revenue Service, Prepare and Maintain Reports and Spreadsheets.

Kensington High School Philadelphia, PA

High School Diploma

Skills:

Exceptional critical thinking and problem solving proficiency

Excellent with customer support services

Computer skills: Word, Excel

Dexterous at learning new concepts while working under pressure

Outstanding organizational and time management expertise

Can type 50 wpm, 10.key

Bilingual (English/Spanish)

Eurobath & Tile Costa Mesa, CA

Receptionist 1999 to 2001

Duties: Customer Service, Maintained Purchase Orders, Customer Files, and Vendor/Supplier Records, Posted Cash Receipts and Prepared Bank Deposit.

Gish Biomedical, Inc. Irvine, CA

Customer Service and Back Office Coordinator 1990 to 1998

Duties: Prepared Medical Invoices and Billings, Audited Medical Invoices and Billings for Accuracy and Completion of Order, Customer Correspondence and Satisfaction.

Education

UEI College El Monte, CA

Medical Billing and Coding Diploma September 2011

Certificates: CPR, OSHA, HIPAA

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