Nageswary Kunalan
***A Kennedy Road,
Scarborough, ON. M1K 2C5
Phone: 416-***-****, Mobile: 647-***-****
Mailto: **********@*****.***
CAREER OBJECTIVE
Six years of commended experience in medical assistance positions, where accrued close familiarity with clinical, front-desk and administrative procedures with looking for employment as a diligent and thorough medical assistant in a medical clinic or on a hospital team where I could apply my extensive experience and love of helping others. PROFILE
Remain calm and professional throughout critical incidents. Proven record of reliability and responsibility.
Resourceful problem solver and capable of implementing solutions to complex problems. Possess special sensitivity to meeting different needs in varied situations. Establish contacts with patients, family, staff and physicians. Proved loyalty and knowledge of medical ethics.
WORK EXPERIENCE
Administrative and Medical assistant
Dr. Illango and Associates, Toronto, Ontario November 2014 to date Dr. Andrew G Vellathottam, Family Physician 2008 – 2014 Dr. Anup Gupta, Cardiology
Dr. Ganraj Kumar, Cardiology
OSCAR and EMR system.
Checking in patients, verifying demographics and billing information.
Taking and applying insurance co pays and patient payments, answering billing questions.
Answering very high volume of inbound calls ensuring timely and accurate response to patient and doctor messages.
Checking patients out after appointment, scheduling appointments, procedures and testing, in our office and with other specialists.
Preparing patient charts for upcoming visits.
General office tasks such as copying, filing, sorting incoming mail.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Inventory and order medical, lab, and office supplies and equipment.
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Registered Nurse 1997 - 2002
Patient care for up to 12 patients per section.
Scheduled patient discharges and admissions.
Interact with hospital departments on patient care. Educate patients/families on health care needs, conditions, options etc. Provide assistance to Nursing Manager in the supervision of staff nurses. Maintained patient charts. Jaffna General Hospital, Sri Lanka Volunteer Worker 2004 - 2008
Family Recourse Center, Corvette Jr. Public School EDUCATION
Registered Nurse, College of Nursing (NTS) Jaffna, Sri Lanka 1997 - 2001 Microsoft office, Corvette Junior Public School 2006 Peer Nutrition Education workshop, Toronto Public Health 2007 Phlebotomy Workshop, CJ Health Care College 2008
Diploma - Administrative assistant, ICS Canada 2012 Diploma - Computer Training, Stratford Career Institute 2013