Management Customer Service

Deborah A. Puder

Fort Myers, FL *****

239-***-**** ********@*****.***

A Global Logistics professional with twenty five (25) years in Global Logistics, seventeen years (17) with Chico’s FAS, Inc. a $2.7 Billion retail company. My passion is Logistics and I am seeking a challenging and rewarding position with a progressive organization where I can continue my learning and use the knowledge and skills acquired in my career.

I bring a high level operations view of what is required to incorporate and sustain a “Best of Class” Logistics organization and most importantly, integrity and trust among internal and external partners.

I look forward to an opportunity to continue my career within your organization.

Expertise in:

-Management - Training and Mentoring

-Big Data System evolutions and migrations - Business Analyst

-International Logistics - Operating Processes and Procedures

- Negotiation - Freight Forwarding / Transportation

-Project Management - Problem Solving

-Cross-Functional Communication -Strategic and Operational Planning

- C-TPAT - ISO 9002

-Organization Design and Mentoring - SOX Compliance

Professional Experience

CHICO’S FAS, INC. 1998 – 2015

Global Logistics Manager 2005 – 2015

Reported to the SVP of Logistics and Distribution, leading Six (6) Direct Reports.

Maintained “Best of Class” customer service and support with all internal partners through the execution of all company initiatives.

Managed 100% of Inbound freight, International/Domestic, consolidations, modes (air, sea, rail, over-the-road).

Supporting annual sales volume in excess of $656 million.

Saved recruiting No turnover within the team.

Drove increased productivity and efficiencies as collectively we had over 150 years of experience.

Created effective solutions to maximize efficiencies and productivity.

Improved On-Time Deliveries from 56% to a consistent trend of 98%.

Strategic consolidation procedures reduced costs by 45%.

Ensured adherence to the operating processes and procedures.

SOX Compliance – Logistics processes and procedures hailed as “cutting edge” by Internal Audit.

Facilitated the on-boarding of new brands, White House Black Market, Soma and Boston Proper.

Mentored and trained the associates in execution of responsibilities to maximize results.

Proactively identified business risks and challenges in partnership with Risk Management.

Project Lead for Logistics supply chain visibility and information analytics.

Developed a systemic supply chain visibility solution; VMS – Visibility Management System.

Achieved exception based reporting.

Obtained 100% live connectivity with vendors, internal partners and service providers.

Built 100% visibility, transparency, consistency and accountability throughout the organization.

Streamlined email communications within VMS and reduced server load by 90%.

Achieved 100% vendor ASN (Automated Shipping Notice) capability within VMS.

Improved receipt time by 65% at the DC.

Captured KPI’s (Key Performance Indicators)

PO Management, Freight Cost, Vendor and Service Provider Report Cards, DC Receipts, Inventory Control, Exception Reporting and Analytics, US Customs Entry, Clearance, and I.T.(Interstate Transfer) details.

Partnered with IT in the Logistics implementation to all ERP systems, SAP, Momentis, AS400, TPM (Trading Partner Management) corporate ASN (Automated Shipping Notice) software.

Strategic consolidation procedures reduced costs by 45%.

CHICO’S FAS, INC. (continued) 2001-2005

Traffic Supervisor

Two (2) Direct Reports

Project Lead for the deployment and training of the Access tracking and tracing system PDS.

Eliminated the Excel Spreadsheet report and manual distribution 2x/day to 100 internal partners.

Partnered with IT in the design and implementation of Momentis software.

Key Participant in C-TPAT Certification.

Received Certification Tier 3 status

Project Manager in development of the Debit Memo system created in Access.

Eliminated manual effort and distribution to merchant and sourcing partners.

Created a systematic solution and financial tracking for deduction in payment.

Created Chico’s Standard Service Provider Operating Procedure.

Provided consistency with all service providers in responsibilities, processes and procedures.

Established a contractual agreement between both parties.

Enhanced and maintained Chico’s Vendor Guidelines.

Addendum to the PO Terms and Conditions.

Key Participant in C-TPAT Certification.

Received Certification Tier 3 status

CHICO’S FAS, INC. (continued) 1998 – 2001

Traffic Coordinator

Management of all International and Domestic freight and US Customs entry and release.

Performed reconciliation of Freight Cost and Duty.

On-Time Delivery to the In DC Date.

Negotiated and managed freight forwarders and service providers.

Responsible for the PO Management and entry into AS400.

Issued Merchandise Tickets.

Vendor Management and issuance of Debit Memos.

ENTEC INC. 1992 - 1997

Responsibilities

Project Lead for ISO 9002 Certification and subsequent revalidation.

Project Lead for implementation of ABI, ACH and Duty Drawback. $100K refund first year.

Performed the Import/Export and Trading for the activities of the company.

Imported plastic resins totaling $50M annually.

Negotiated, contracted and dispatched carriers to designated warehouses.

Technology: SAP, VMS, IMS, Momentis, AS400, TPM (Trading Partner Management), Microsoft Office, Excel, Access, Power Point

Conferences: Attendee CCSMP (Council of Supply Chain Management Professionals), RILA (Retail Industry Leaders Association), TPM Trans-Pacific Maritime Conferences.

Education: W. E. Stebbins High School, 1900 Harshman Road, Dayton, OH 45431

Personal Development: 1 st Degree Black Belt in Tae Kwon Do, Real Estate License, Volunteer at the Tae Kwon Do Center

Fundraising: American Cancer/Heart, Habitat, Harry Chapin Food Bank, St. Judes, Abuse and Counseling Treatment, A.C. T. and Chico’s Charities

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