Melissa James
**** ****** **, *******, ** ******
**************@*****.***
Administrative Assistant with 3+ years of experience who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary contact for both in-house as well as external phone and website queries.
PROFESSIONAL EXPERIENCE
Prairie View A&M University (psychology department) Prairie View, TX
Administrative Assistant April 2013 – May 2014
Oversaw daily office operations for staff of 25 employees.
Compiled annual recommendations for end of fiscal year budgets.
Generated reports and maintained records.
Answered and quickly directed up to 20 calls per hour.
Greeted visitors and determined to whom and when they could speak with specific individuals
Prairie View A&M University Prairie View, TX
Research Assistant June 2008 – August 2011
Verify data before research results are sent to scientific journals for publication
Reviewed and completed reports for accuracy
Analyzed academic findings and studies
Assist with preparation of academic presentations
Work with staff members to assemble research results
Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events
Sun Bounce Day Hab Houston, TX
Administrative/Nurse Assistant August 2007- November 2009
Observed and monitored MHMRA patients behavior in health care facility
Recorded patient information on special flow sheets, accurately indicating suicidal precautions, sleep flow, and restraints.
Kept up established ethical and legal standards
Created invoices for patient records
Check and enter data
EDUCATION
Prairie View A&M UNIVERSITY Prairie view, TX
Bachelor of Science in Psychology May 2014
Psychology Club
Psi chi Honors society
ADDITIONAL SKILLS
Utilization of statistical Software
MS Office, Word, Excel. PowerPoint proficient
Web and tech savvy, require little to no training
Types 45 WPM
Articulate and well-spoken