Customer Service Representative
Resume:
Shirree King
Dallas, Texas 75231
Email: ***********@*****.***
Objective: To utilize my customer service and administrative experience in a progressive company where opportunity for growth is foreseeable.
Education: Thomas Jefferson High School
Dallas, Texas
Graduation Date: May 1983
Experience:
2009 –2014 Blue Green
Dallas, Texas
Responsible for making reservations and setting up appointments for Timeshares.
2006 –2009 Hilton Reservation
Carrollton, Texas
Working in Call Center making reservations for Hilton Hotel.
2004 - 2005 Confirmation Manager
Asset Planning, Dallas, Texas
Responsible for confirming all reservations that were set for financial planning workshops. Ensuring that all numbers were accurate at the end of the day. Receiving inbound call from potential clients who were interested in attending the workshops. Daily submission of management follow-up reports to managers and corporate office.
1998 - 2003 Customer Service Representative
Qualex-Kodak, Dallas, Texas
Receiving inbound calls from customers. Ensuring that all customers’ concerns and questions were resolved in a timely manner regarding the development of their film.
1995 - 1998 Telemarketing
ATC, Dallas, Texas
Responsible for contacting residents who were interested in switching to AT&T as their long distance provider. Monitoring calls received on the call center floor.
Skills: Knowledgeable about personal computers and Microsoft Office Software. Able to type 35 words per minute and utilize time efficiently through multi-tasking.
Community Enjoys singing and taking part in church functions.
Involvement/
Hobbies:
Reference: Available upon request.
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