Project Manager Management
Resume:
JOSE TANCO
Phoenix, AZ 85053
SUMMARY
Jose is an accomplished Project Manager with over 13 years of leading successful SDLC projects. At Department of Education in Puerto Rico, he served as CTO and Program Manager, managing a team of 50 diverse technical staff, implementing multiple IT projects. As Project Manager at Honeywell, Jose led 27 global applications and managed the software development teams. Jose has performed strategic planning, risk assessments, budgeting and performance matrix standards utilizing MS Project, Excel, PowerPoint and Visio in Agile and Scrum environments.
*Jose has outstanding communication skills and is bi-lingual, both written and verbal. He is available immediately for an in-person interview.
AREAS OF EXPERTISE
Strategic Planning
Project Management
Risk Management
Microsoft Project Server C# Knowledgeable
Financial Statements Analysis
Negotiation skills
SSRS
SSAS
Operations Management
SQL Knowledgeable
SQL Server 2012
PROFESSIONAL EXPERIENCE
Pearson, Mesa, AZ
Scorer Supervisor, Mesa PSC – 3/15 to Present
Supervises professional scorers: monitors attendance, assigns tasks, insures quality of work and recommends actions for improvement
Maintains departmental procedures and specifications required by ISO 9000
Oversees teams of usually 6-14 scorers and provides support in matters of content as well as practical daily tasks such as filling out timesheets
Monitors the team and individual scorers in terms of accuracy, reliability and rate
ITT Technical Institute, Phoenix, AZ
Chair, School of Information Technology – 1/13 to 3/15
Taught the entire Project Management Framework Bachelor’s Program Curriculum
Advanced level of Agile Project Management Methodology
Team Foundation Server expertise
Advanced level of Complete Software Development Life Cycle Management (SDLC)
Orchid Group, Inc., Phoenix, AZ
IT Project Manager – 1/09 to 1/13
Strong working knowledge of SSRS, SSAS, ASP.NET, C#, Microsoft MVC Framework, Database Design
Proven leadership skills and ability to manage resources from different business units in the enterprise
Proven ability to prioritize and meet strict deadlines
Strong knowledge of Web Development Phases
Led teams of 7 to 8 developers
Customer facing, gathering specifications and communicating effectively to the development team and other business units within the organization
Honeywell Aerospace, Phoenix, AZ
IT Client Server Project Manager – 10/07 to 11/08
IT Software Project Manager for the Client/Server Support Services of Honeywell Aerospace
In charge of IT software projects, support and maintenance of 27 applications under contract for the worldwide daily operations of Honeywell Aerospace
Responsible for 10 staff employees onshore and 4 employees in Hyderabad, India
Eliminate external microfiche costs estimated at $12,000 per year by online data input
GRMS is the Honeywell Aerospace global repair database, which collects worldwide repair requests, tracks the development and approval progress of the repairs; also provides global visibility of all in process and completed repairs
Honeywell Technical Publications authoring data resides in multiple legacy systems used at various Honeywell sites
The metadata as well as the output documents were being consolidated to a single system, this will allow eventual outsourcing of the technical publications management to one vendor
Puerto Rico Department of Education, San Juan, Puerto Rico
Project Management Office Manager – 9/02 to 11/07
Conducted oversight for over $200 million in key IT projects integration
Provided support to the CEO in Strategic Planning, Budgeting and Performance Matrix Standards
Managed projects with vendors such as: Microsoft, Cisco, Verizon, IBM and McKinsey and Co
Provided status reports to the United states Department of Education on a regular basis to show that the financial investment was successful
Managed audit controls, system processes, dependability of the IT systems, effective policies and procedures, compliance with Federal and State Regulations and Management Procedures
Protocols and Compliance
Created and implemented the IT protocols which did not exist and was costing the institution grand amount of monies
Protocols impacted quality, efficiencies and sustainability
Strategic Business Alignment
Integrated and provided measurable results in alliance with business objectives
Key player in one of the most important initiatives providing consistent follow up and monitoring
Co-managed a $12 million budget for three-year projects
Operational Efficiency
Conceptualized business processes and technologies for various departments to integrate technology, human resources and finances, while streamlining operations
Improved 40% on project completion and obtained 80% on customer satisfaction
Puerto Rico Department of Education
Chief Technology Officer – 9/02 to 11/05
Ensure the integration of IT programs and services by developing solutions to integrate interoperability issues
Design, develop and manage systems that meet current and future business requirements, apply and extend existing architecture
In charge of the complete operations for the Puerto Rico Department of Education Data Center, such as: tape backups, report printing, data access, Data center physical security
Conducted feasibility studies and trade-off analysis; assisted in the development of business cases, statement of work, etc. in support of projects
Managed a team of 50 technical staff including PC Technicians and Systems Analyst and closely orchestrate outsourced technical services, Computer Data Center, and IT Help Desk servicing and supporting 1,538 schools, one Central Office; 84 District Offices and 10 Regional Offices with a total of 60,000 desktop/laptop computers and 39 servers
DRC Systems Integrators
Systems Consultant / Instructor
1998 – 2002
(IT Solutions Consulting Team) San Juan, PR
• Premier Microsoft Partner and Training Center in Puerto Rico
• Facilitated instruction on Microsoft Office 98/2000 (MS Word, MS Excel, MS Access and MS Project), Windows 2000 and SQL Server 2000, Groupwise and Lotus Notes.
• Interfaced with System Engineers, MIS Directors and CIO’s marketing services and providing consultative advice on hardware and software applications.
Blue Cross Blue Shield of Puerto Rico
Systems Technician 1995 – 1998
San Juan, PR
• Worked constantly with health providers to make sure their computer systems would be up to date regarding Blue Cross Blue Shield requirements
• Traveled the entire island and other islands affiliated to Puerto Rico to work on computer issues regarding data downloads to the health provider’s computers
• Became a Lotus Notes Administrator while working for Blue Cross Blue Shield
• Worked with HCFA files and ICD9 electronic downloads for Puerto Rico’s government supported health insurance plan
EDUCATION
Metropolitan University of Puerto Rico, San Juan, Puerto Rico
Master of Business Administration in Management
EDP College of Puerto Rico, San Juan, Puerto Rico
Master of Science in Information Systems
Graduate Certificate – Information Systems Auditing
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