CARMEN DIAZ
E-mail: ********@*****.*** - Phone: 806-***-****
**** ********* *****, *****, ** 75075
EXPERIENCE
August 2013 - Present Caprock Home Health Services, Inc. Plano, TX Program Coordinator
PAS/CBA/PHC Supervisor
Maintain confidentiality on all clients, attendants and staff Recruit and hire
Maintain client charts
Responsible for all clients/attendant pertinent information Billing
May 2013 - August 2013 Caprock Home Health Services, Inc. Plano, TX Receptionist
Answering telephone, direct, taking and relaying messages, Providing information to caller, greeting customers and employees Providing general clerical and administrative support. October 2003 - October
2009
Cedar Park Municipal
Court
Cedar Park, TX
Deputy Court Clerk
Performed clerical duties in the court of law.
Assisting and responding to inquiries from attorneys, judicial officers, the law enforcement community and the general public. Preparing, reviewing and processing legal documents, correspondence, motions and orders.
June 2001 - July 2003 Texas Department of Criminal Justice Austin, TX Administrative Technician III
Maintained record management database systems
Multi-phone line systems
Performed general office duties
Filed and retrieved documents
Generated records and reports
Distributed incoming correspondences.
Assisting and responding to inquiries from law enforcement May 2001 - June 2001 Texas Department of Criminal Justice Austin, TX Clerk III/Phone Room
Answering telephone, direct, taking and relaying messages to appropriate departments.
August 2013 - August
2014
Caprock Home Health Services,
Inc.
Plano, TX
Coordinator/Field Supervisor
Responisble to perform initial assessment and development of individualizes service plan for PAS clients.
Establishing frequency of client supervisory visits. Recruitment, orientation and training of PAS attendants. Coverage of PAS service breaks.
Maintain knowledge of PAS licensure and program regulations. Maintains file maintenance, including electronic and hard copy filing, boxing and storing of old records.
Cooperates with all staff members in carrying out the overall objective of the agency.
Performs other duties assigned by Supervisor.
EDUCATION
January 2010 - August
2010
San Joaquin Valley College -
Online
Visalia,
CA
Medical Office Administration
Certificate of Completion - August 2010
Graduated with 3.17 GPA
SKILLS
Medical terminology; alpha/numeric filing; basic bookkeeping; data entry; ICD-9CM/CPT/HCPS coding; medical manager; Microsoft Word/Excel/Power Point; records management; accounts receivable/payable; appointment scheduling; customer service; hospital/medical billing; insurance billing; keyboarding; office organization/procedures; telephone skills
E-mail: - Phone:,,
EXPERIENCE
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