Manager Customer

RESUME

Mansi Tripathi

Mob. No:- 735*******

Email :-**************@*****..***

Current Address:

MANSI TRIPATHI

L-37 SHIVLOK COLONY Haridwar ( Uttarakhand)

Permanent Address:

MANSI TRIPATHI

ALLAHAB AD

Distt. - ALLAHABAD(U.P.)

Personal Data :

Father’s Name :SH PARAS NATH PANDEY

Date of Birth :08/09/1989

Sex : Female

Nationality : Indian

Marital Status : Married

Languages Known :Hindi,

English

Areas of interest

Ø Hard Working

Ø Listening soft Music

Objective

To implement my knowledge in an expedient environment that can provide me umpteen opportunities & continual up-gradation of my aptitude & interpersonal skills to do constructive work.

Education:-

EDUCATIONAL QUALIFICATION:

10th Passed from U.P Board in 2004.

12th Passed from U.P Board in 2006.

B.A Passed from ALLAHABAD UNIVERSITY in 2011.

MA PASSED FROM KANPUR UNIVERSITY IN 2013

M.C.A from MEERUT UNIVERSITY.2013.

Professional Qualifications :

I have done diploma from P.G.D.C.A IN U.P.R.T.O.U IN ALLAHABAD

WORK EXPIRIENCE

4 YEAR EXPERIENCE

1.11 Year Experience In SUCHITA PRAKSHAN COMPANY pried 15 April 2010 to 25march 2012 AS a COMPUTER OPERATOR.

2.1 Year Working In Sant Hyundai and presently working with Sant Hyundai As a BACK OFFICE MANAGER AND CRM (CUSTOMER RELATION MANAGER) on till date.

(Authorized Dealer of (Hyundai motor India Ltd.) in Hardwar (Uttarakhand)

COMPUTER SKILLS:

MS-OFFICE ( Ms-Word, Excel )

INTERNET (mails) etc.

PROFESSIONAL SKILLS:

Basic knowledge of computer.

JOB PROFILE :-

FOLLOW UP IN SALES PERSON

ORDER VECHICLE IN HYUNDAI COMPANY

DAYLY SHEET

ENQUIRY PUNCHING IN GDMS

INSURANCE

VECHICLE BILLINGS

GDMS OPERATE, etc.

INSURANCE RENEAUL

MD REPORT

CUSTOMER COMPLAIN SOLVE IN GDMS

VECHICLE REGISTRATION IN RTO

CUSTOMER TEST DRIVE PUNCH IN GDMS

CUSTOMER PROBLEM SOLVE ANY MATTER

EXCHANGE SCHEME CLAIM SETTLEMENT

CORPORATE SCHEME CLAIM SETTLEMENT

LOYALTY SCHEME CLAIM SETTLEMENT, ETC.

CALLING IN INSURANCE AND RENEAUL

CALLING IN CUSTOMER FEED BACK.

OPERATE ON EX SOFTWARE

CLAIM PAER SUBMIT IN COMPANY AND FOLLOW UP THE HYUNDAI COMPANY

I hereby declare that all the information given above is true to

Best of my knowledge.

DATE -…17/10/2014… MANSI TRIPATHI

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