Sales Customer Support
Resume:
Vanessa C. Hernandez
Houston, TX 77039
*******@*****.***
OBJECTIVE:
To obtain a position in a dynamic and growing organization that will challenge my skills/abilities. To achieve and exceed company goals in a team style environment, yet be able to demonstrate my own independent skills and talent. I am great with working with my hands, I have experience working with ware house work, kitchen work, and housekeeping as well. I am quick efficient, and reliable. Eager to learn something new willing to run for the extra mile.
St. Anthony’s Hospital:
2807 Little York
Houston, TX 77039
May2011-November2011
Hand dusted and wiped clean office furniture, fixtures and window sills.
Stripped floors using electrical cleaning equipment.
Operated incinerators and trash compactors to dispose garbage.
Cleaned rooms to the satisfaction of all clients.
Overseas Trading Inc.:
Quitman St.
Houston, TX 77011
Aguast2011 –December2011
Maintained accurate stock records and schedules.
Selected products for specific routes according to pick sheets.
Rotated stock by code and receiving date.
Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
Operated lift equipment, floor sweepers, pallet jacks, and forklift safety, with a 0%incident rate.
Houston, TX 77011
Aguast2011 –December2011
Jessica’s Flower Boutique:
1119 Bentley St.
Houston, TX 77039
Janarary2014-October2014
Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
Managed quality communication, customer support and product representation for each client.
Worked under strict deadlines and responded to service request and emergency call-outs.
Languages:
Fluent in Spanish and English
Accomplishments:
Training: Promoted to team lead after only three months in position to support and train new staff.
Computed data reports: P
Provided weekly, monthly and quarterly reports listing sales figures and client track records.
Prepared pallets by following prescribed stacking arrangements and properly tagging pallets.
Recorded numbers of units handled and moved, using daily production sheets and work tickets.
Skills:
Strong organization skills
Active listening skills
Forklift certified
Opening/closing procedures
Shipping and receiving
Safety-oriented
Multi-tasker
Packing and scanning orders
School:
Marque Learning Center
Graduate of 2010
References:
Jessica Reyes: previous - Coworker 713-***-****
Alma Contreras: Previous – Coworker 832-***-****
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