Soumyadeep Bhattacharya
West Springfield, MA, 01089
*.**********@*****.***
Quality Assurance Test Manager
Testing Expertise in a Career spanning 8 Years
Expert in QA Testing QA Project Lead Expert in QTP and Mobile Automation
System Test Lead with complete system development lifecycle experience including designing, developing and implementing testing strategies, test plans, test cases and test execution, UAT and post production support.
5 years of Work Experience with Automation Testing tool QTP.
Experience on Mobile Functional Testing with Perfecto Mobile Solutions.
Experience on Mobile Automation Testing with QTP\UFT integration with Perfecto Mobile Solutions.
Qualifications include 8 Years of QA software testing experience
Backed by strong credentials including an Electronics and Communications Engineering degree, internationally recognized foundation and advanced level QA certifications, advanced command of various testing tools.
Snapshot
Associate with Cognizant Technology Solutions.
Experience: 8 Years.
Good hands on experience in all phases of Software Testing life cycle.
Hands on experience in end to end Test management activities along with leadership and coordination skills
Rigorous experience in Test Automation Framework design, development, enhancement and successfully driven multiple projects for Test Automation support.
Extensive experience in Functional Testing, Mainframes Testing and Web Based Testing.
Having experience in Mobile Functional testing and Mobile Automation Testing with Perfecto Mobile cloud solution.
Worked at both offshore and at client Locations in US. Currently working at client location in Springfield, MA.
Holding a valid H1B Visa.
Highest Degree Attained: Bachelor of Engineering in Electronics and Communication Engineering.
Excellent Communication skills.
Skill Set
TECHNICAL SKILLS
Operating System
WIN NT/ 2000/XP
Programming Languages
VB Script, HTML,JAVA
Databases & Tools
DB2, SQL
Other Utilities
Beyond and Compare, QC Optimizer, Test Data Management Tools, Slick Edit
Automation Testing tools
Quick Test Professional, HP UFT, Perfecto Mobile
Testing tools
Quality Center, Test Director
Life Insurance Administration Application
Vantage One, DIPMS, TPP
OTHER SOFTWARE COURSES/CERTIFICATION COMPLETED
No
Name of Institution
Diploma or Certificate
1
LOMA
Principles of Insurance
2
Cognizant Academy
Foundation Level Leaders
3
Cognizant Academy
Quality Center
4
Cognizant Academy
QTP
Career Profile
August 2010 till Date
Cognizant Technology Solutions
Test Manager/Automation Test Lead/Test analyst/Test Lead
July 2008–August 2010
RS Software
Automation Tester/ Test Lead/Tester
June 2007 –June2008
IBM India Pvt Ltd
Software Tester
Assignments
The details of the various assignments that I have handled are listed here, in chronological order.
Cognizant Technology Solutions
Program Name
MassMutual.Com Experience (MME)
Client
Mass Mutual Insurance, USA
Duration
March 2014 –Till Date
Description of the project
MME Program is a multi-year effort aimed at providing robust technology solutions for MassMutual.com customer servicing that is intuitive, clear, and user-friendly that drives adoption to maximize customer self-service and Satisfaction while reducing costs.
This is made up of 4 Individual Projects.
MM.com redesign :Redesign MassMutual.com public site
Registration & Login : Simplify registration and log in
Customer Portal: Single landing page for policy holders to access their accounts,
perform self-servicing; and consumers to establish an account
e-delivery tracks: Enable electronic delivery of post issue system generated
transactional documents
Role
Onshore Program Automation Lead
Responsibilities
Automation Scope Identification, Assessment and Cost Benefits Calculation and Projection to the Client
Preparing Automation Test Strategy\Test Plan in the Program and Project level
Defining Automation Approach
Preparing Estimation and Resource loading
Coordination with Business\Test Managers on Requirement gathering and Automation Coverage defining.
Coordination with Test Managers\ Program Test Manager on Project Plans and alignment of Automation Test Plan.
Defining Automation Framework and Automation Test optimization across all the Projects within the Program.
Working with Onsite and Offshore on testing deliverables.
Review Automation Test Scripts \ Test Execution.
Maintaining Automation Testing Risk, Issues,dependencies
Interacting with the functional team and reporting defects
Status Reporting Progress and Highlights
Maintaining the Automation Scripts and Preparing Handbook for Next releases.
Tools Used
Quality Center (ALM),QTP,MPP
Project Name
AAoP 2 Factor Client Facing Project (ERM LOB)
Client
Mass Mutual Insurance, USA
Duration
July 2013 – Feb 2014
Description of the project
The main objective of this project was to stand up an Enterprise RSA Authentication Service that clients can use for 2 Factor Authentication. RS FMT will have Access to this service. An Integration Framework for other Applications will also be set up. The project will be addressing the following points and the completion of the project will be determined after the successful implementation of the same.
In customer-facing web site contexts:
Provide for registration of users and devices in the two factor system
Provide for login scenarios using the two factor system
Support determination of inclusion in two factor authentication mechanism on a user-by-user basis. Selected users will be required to use it, while others will not.
In the system operations context:
Provide for integration with RSA for geolocation and fraud information (both technical and human)
Provide for technical policy editing, testing and promotion
Provide for use of the fraud analysis capability
Provide for full integration with the security event information system
Role
Onshore Test Manager
Responsibilities
Initiating the Project
Estimation and Resource Planning
Understanding the Project Scope and Testing levels
Coordination with Business on Requirement gathering.
Test Plan and coordinating with the Project Team to defining the Testing timeline and Types.
Coordination with Onsite and Offshore Test leads for Testing Deliverables and Plans
Review of Test Plans and Test Strategy and define it with the Project Teams
Performing Defect Tracking\Management and Prevention activities.
Publishing Test Summary Report and Integration Framework Guide.
Tools Used
Quality Center (ALM),MPP
Project Name
IS to P8 Migration (ECM LOB)
Client
Mass Mutual Insurance, USA
Duration
Jan 2013 – June2013
Description of the project
MassMutual has decided to build-out a new P8 functionality and migrate content from Image Services to P8, re-directing current applications from IS to P8, data clean-up and the decommissioning of the legacy environment. This program has multiple tracks which include Elimination of Image Services, Migration of content to P8, Final decommissioning, Building out capabilities etc. Migration is one of the tracks. This deals with the migrations of the data contents to P8.
Data contents have been divided into two types. Federated data content are the ones which may be retrieved from both the legacy IS environment and the strategic P8 environment. Non-Federated Data content are the ones which are only retrievable from the legacy Image Services environment. All these document types will be migrated to IS.
Role
Onshore Test Manager
Responsibilities
Creating Test Approach and Proposal document.
Coordination with client/Onshore Lead on Requirement gathering.
Preparation of Test Plans and Test Strategy.
Automating test Scripts using QTP.
Preparing and Organizing Test Data Mining and Test Data Management Tools
Reviewing Test cases and test case execution.
Interacting with the functional team and reporting defects
Defect Reporting and Defect Management
Test result reporting.
Tools Used
QTP, Quality Center (ALM), PPAct
Project Name
Customer Experience Service Platform (CESP)
Client
Mass Mutual Insurance, USA
Duration
August 2010 – September 2010
Description of the project
Customer Experience Service Platform (CESP) is a Project which started at June 2010 with a goal to serve the requests of the Customers and the Policy Holders of MassMutual in an organized and process centric manner. This Customer Centric Business Process Management (BPM) Application is integrated with the various Admin Systems for Life and Annuities business. Through CESP application the customer queries are responded in an efficient and faster way using Customer Data used across the MassMutual.CESP is Strategized, Planned, Developed and Tested in Agile Methodology. CESP encompasses large scale Automation for the duration of more than 4years. The 4 Major Functional Area of this Application is Work Management, Inquiry Intents, Self Service and Service Oriented Architecture Services.
This Web Based Application is developed in PEGA Tool. The Agile Testing Methodology is used for Software Testing purpose. Testing Process includes Automation, Functional and SOA Based Testing. CESP received the “PEGA Insurance Industry award for Customer Experience Transformation” in 2011.
Role
Offshore Automation Test Lead
Responsibilities
Creation of Automation Test strategy and Automation approach.
Planning, execution and reviews of the test scenarios, test cases and test suite
Automation Framework development and Script development using HP Quick Test Professional.
Interacting with the functional team and reporting defects
Test result reporting.
Preparation of Scheduler Scripts to ensure Application Stability
Tools Used
QTP, Quality Center (ALM)
The details of the various assignments that I have handled are listed here, in chronological order.
RS Software
Project Name
Lexmark Build and Release Management Project
Client
Lexmark
Duration
Jan 2009 –August2010
Description of the project
This web application is developed to create a consolidate build system where all the daily and candidate builds for several products of Lexmark are Build and Released. This application is developed using perl and the backend database is Oracle.
Role
Test Analyst
Responsibilities
Coordination with client/Onshore Lead on Requirement gathering.
Preparation of Test Plans, Test Strategy, Test Script.
Test case preparation and test case execution.
Automation Script Creation
Test result reporting.
Tools Used
Quality Center (QC),SPR Build Tool
Project Name
Lexmark Desktop Apps & Device Drivers (Printer LOB)
Client
Lexmark
Duration
July2008 –April 2009
Description of the project
Lexmark & OEMs (IBM, Ricoh, Dell, Unisys etc.) print/scan drivers and desktop apps system testing. This was a testing project to test through different phases in the product development cycle to make the products stable before release.
Role
Tester
Responsibilities
Preparation of Test Plans, Test Strategy
Test Requirements Creation
Test case preparation and test case execution.
Interacting with the functional team and reporting defects.
Test result reporting.
Logging Defects
Tools Used
Quality Center (QC)
The details of the various assignments that I have handled are listed here, in chronological order.
IBM
Project Name
Johnson and Johnson PRD (SCEPTRE Application)
Client
Johnson and Johnson
Duration
June 2007 – June2008
Description of the project
SCEPTRE is a web based strategic database system that supports and enables adverse event collection and reporting processes for Drug Safety & Surveillance. It is used for capturing adverse events related to marketed drugs and drugs still in clinical study. It is used by JJPRD to comply with the worldwide regulatory requirements. SCEPTRE maintains a global user base and handles mission critical data. It is used to generate reports that are used for regulatory compliance and shared among trading partners and third parties. SCEPTRE is built using n-tier J2EE framework. The presentation layer is built using Struts, the business layer is runs on web logic server and the backend databases are oracle. Actuate reports are used to generate reports in various regulatory formats.
Role
Software Tester
Responsibilities
Understanding the Client Requirement and Designing Test Cases and Execution of those Test Cases
Proactively took the ownership to clarify all issues of the development team during Change Requests of the project
Test case preparation and test case execution.
System Integration Testing.
Defect Logging
Tools Used
Quality Center.
Education
Bachelor of Engineering in Electronics and Communication (2006)
Heritage Institute of Engineering and Technology (Affiliated to West-Bengal University of Technology).
Personal Details
Name
Soumyadeep Bhattacharya
Address
350 Park Street, Apt#221
West Springfield, MA, USA
Marital Status
Married
Nationality
Indian
Current Occupation
Associate with Cognizant Technology Solutions
Educational Background
Bachelor Of Engineering(Electronics and Communication Engineering)
Passport No.
F9039118
Soumyadeep Bhattacharya