Dental Office Manager

Objective

With a strong dental background, along with my exceptional managerial skills and love for the dental profession, I am seeking a position where I can utilize these traits and breathe new life into a growing dental company ensuring hi-production and Client/Patient satisfaction.

Skills Summary/Proficiencies

Motivated, personable professional with extensive experience in all phases of dentistry. Well received by both Patients and staff creating a pleasant, productive work environment. Exceptional, proven track record in Patient Recalls and Case Acceptance. Energetic, with the talent and skill to maintain Client Relations, from greeting to the educating and acceptance of treatment. Well-Versed in overhead streamlining without compromising care. Business professional with multiple Educational credits and courses such as Dental Disease and Care, Insurance processing and coding, Advertising and Branding, Care Credit, Capital One and Chase Financing, Invisalign, Computer Software Systems such as Eaglesoft and Easy Dental as well as numerous courses in Business Management. My talent for researching, mastering and implementing new technology into the practice allowed me to train the staff and coordinate a Hi-Tech Evening along with Dental Supply Companies to allow other professionals in the area view systems such as CEREC, Eaglesoft, and Velscope. Produced accurate reports, meeting stringent guidelines. High Success rate in collections and payment plans keeping billing time and costs minimal. Accustomed to handling Sensitive, confidential records. Flexible and versatile with the ability to maintain a sense of humor and work well under pressure. Poised and confident with the talent to easily transcend cultural differences. Thrive in deadline driven situations. Excellent team-building skills with the knowledge that all roles are important to the success and growth of a business, from reception, to management

Professional Experience

Employment History /Administrative/Office Manager Positions

Dr. Norman E. Rich, Wantagh, New York Dr's Harris and Stephen Canarick, Massapequa NY

Fleischer Dental Group, Bellmore NY Dr. Robert Lamont, Huntington, New York

Dr. Michael Katz, Massapequa, New York Dr. Joseph Papa, Lynbrook, New York

Dr. Keith Annapoleon, Bellmore, New York Dr. Mark Weissler, Baldwin, New York

Oversee front/back-office operations and provide impeccable Patient service:

Patient scheduling for maximum production.

Communicate dental concepts/treatment to patients using layman’s terms to facilitate understanding.

Developed and Implemented Marketing Strategies.

Treatment Coordinator.

Recall System Control

Inventory Control

Insurance processing for maximum reimbursement

Trained staff members on new technology/procedures

Bookkeeping/Accounting

Responsible for Employee Payroll Records

Finances: accounts payable/receivable, invoicing, budgeting.

Employment History /Dental Assistant /Technical Positions

Dr Roy Costa, Merrick New York Dr. Stephen Levey, Merrick New York

Dr. Audrey Galka, Merrick New York Dr. Ellen Goldberg, Merrick, New York

Chairside Assisting/ Four Handed Dentistry/Prepare/Set-Up Instruments For Procedures

X-Rays, Imaging/Developing

Impressions/Taking/Pouring

Recare/Recall Control

Sterilization/Dry/Wet Autoclave

Inventory Control

Patient Education/Oral Hygiene Instructions

Freelance/Technical/News Writing

The Bellmore Herald

South Bay News

The Advantage Press

Creations Magazine

Children’s Literature

Poetry Publication

Dental/Technical Freelance Writing for Websites/Newsletters

Education

Calhoun High School Merrick, New York Regents Diploma

Nassau Community College Garden City, New York A.A. Liberal Arts/English

Accounting Bookkeeping Certification

Writing/Marketing Courses Seminars

Special Education

Red Cross C.P.R.Certification Inc. Defibrillator

C.E.R.EC. training and marketing Dr. M. Morin Great Lakes Education Center, Detroit MI.

Invisalign training Harrisburg, PA.

Branding and Marketing the Dental Practice New York, NY

Numerous Dental Seminars including Insurance, marketing, financial, Periodontal Programs, Cosmetic Dentistry, Lumineers, Velscope, Sonicare, Vizilite, Laser Dentistry

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