Alicia Merlos 773-***-****
**** *. **** ***. *************@*****.***
Chicago, Illinois 60639
Experience: May 2008- February 2015 Continental Furniture Chicago, IL
Office Manager
1Function as personnel manager for the office team. Recruit, hire, provide performance feedback and if necessary fire team members.
2Motivate and supervise cashiers and office team of six members.
3Coordinate attendance schedules to insure adequate coverage in accomplishing the team’s mission.
4Maintain and order office supplies.
5Prepare daily bank deposits and monitor cash positions to ensure cash is adequate.
6Verify costumer’s credit profile and prepare credit reference letters.
7Reconciled bank accounts.
2006-2008 Continental Furniture Chicago, IL
Assistant Office Manager
8Assist Office Manager in any task necessary.
9Ensure store cash position was maintained along with safe count.
10Daily reviewed prior day’s payment for self and other cashiers.
11Process returned bank checks by updating computer information. This includes notifying the customer if possible, to re-deposit the check.
12Reconciled cashiers at the end of the day insuring all cash drawers balance properly.
2003-2006 St. Elizabeth Hospital/Dr. Campo Chicago, IL
Doctor’s Assistant
13General office work/receptionist/registration.
14Verification of patient’s insurance benefits.
15Prepare specimens for lab.
16Order patient’s lab results.
Education: 2000-2001
A.M.S Medical Billing School Chicago, IL
Medical Billing Diploma
1989-1993
Edwin G. Foreman High School Chicago, IL
High School Diploma
Skills: Computer literate in Microsoft Word, Excel and Outlook.
Bilingual: Fluent in speaking Spanish, and English.
Excellent communication and organization skills.
Able and willing to perform new tasks quickly and efficiently.