Project Insurance

Preethi Santhakumar

Mobile number: 610-***-****

Email: *.******@*****.***

Profile

• 5+ years of total experience in software development & testing and in management as a HR

• Excellent working knowledge of System Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle

• Extensively worked for meeting aggressive deadlines and providing high quality deliverables

• Exceptional background in analysis, design, development, customization, and implementation and testing of software applications and products.

• Experience in 24X7 production support, troubleshooting and resolving root causes.

• Domain Knowledge in Insurance.

• Excellent communication skills bridging Client Interaction and Team Management

• Strong analytical, problem troubleshooting/solving skills.

• Experience in maintaining support documents and maintaining Weekly Status Reports

Organization: Cognizant Technology Solutions, India

Experience Summary

I have 2 years of experience as a programmer in Cognizant Technology Solutions in Code development and Testing practice in the Insurance Domain. I am certified in General and Life Insurance by Cognizant Academy. As part of my career, I have been involved in Software Engineering in different stages of the Software development Life Cycle like Requirement Analysis, Design, Coding and Testing.I have worked with the client MetLife Insurance US in the products ATLAS (Advanced Total Life Administration System), GIVIP (Group Insurance Valuation Improvement Process) and CAS(Client Acquisition Systems) Lines of Insurance. I also have experience in analyzing and testing critical business applications and knowledge about the company’s quality process.

Technical Skills

LANGUAGES : COBOL, JCL

DBMS : SQL Server 2000/2005, DB2

TEST AUTOMATION TOOLS : Ingenium

Project #1

Title : Speed to Market (STM)

Client : MetLife

Project Type : Development

Operating System : MVS IBM OS/390

Technology : COBOL, JCL, VSAM, DB2

Tools : FileAid, Xpeditor

Project Objective

This project requires development of new programs using COBOL for an automation and conversion initiative that updates a centralized database automatically whenever new data comes in avoiding the need of having multiple files and bulk uploading of data.

Project Description

Speed to Market has been created to centralize the product and fund data into a central repository. The Speed to Market components would send the product and fund information to supplier and administration systems on new product and fund release. These enable MetLife to achieve product delivery to the market in a short span of time

Role and Responsibilities

Started as a fresher and trained in various technologies which includes Mainframe application like COBOL, JCL and DB2.

Got into requirement understanding, analysis and gathering.

Involved in coding and end to end testing of applications.

Responsible for DB updates as part of change requests and project requirements

Involved in Knowledge Sharing Sessions among the team

Acquired knowledge from onshore/clients and preparation documents based on the same as part of project acquisition.

Preparation of various Knowledge repository documents

Preparation of presentations for Knowledge acquisition

Communicating with clients through various channels for updates

Played vital role in team building activities

Engaged in critical migration and conversion assignments

Learnt new technologies for migration projects involving stringent deadlines

Worked on all types of projects such as Development, Maintenance, Enhancement, Agile and testing.

Engaged in learning new business knowledge and understanding in test procedures, unit test strategy and Defect Management tool

Project #2

Title : ATLAS (Advanced Total Life Administration System

Client : MetLife

Project Type : Enhancement and Maintanence

Operating System : MVS IBM OS/390

Technology : COBOL, JCL, VSAM, DB2

Tools : FileAid, Xpeditor

Project Objective

Mainly focuses on minor and major enhancements and fixing production issues, working with DB2 databases.

Project Description

The ATLAS (Advanced Total Life Administration System) program provides a single-source, group life products administration environment. ATLAS’ key business goal is to effectively prepare for projected growth in the Life InsuranceProducts area.As part of the offshore team, the goal was to customize the existing Policy. Administration processes in ATLAS to fit the requirements. The project involved major modification of all the critical processes of ATLAS such as Enrollment,Processing & Coverage processing. Technical Specification documents were prepared at offshore after thorough analysis of the Functional documents, which formed the basis of coding and Unit testing.

Role and Responsibilities

• Responsible for requirement gathering business understanding and development and maintenance of the application.

• Independent owner for the tasks from onsite for the SDLC activities

• Involved in database design

• Engaged in test data preparation, Unit testing and writing test cases

• Was the delivery owner of the application

• Involved in Knowledge Sharing activities and documentation

• Responsible for capturing and reporting bugs via quality center

• Delegating debug activities to the appropriate developer

Organization: CRISIL Global Research and Analytics Ltd

Responsibilities

Part of Recruitment team - Identifying key resources for project, conducting reference and background checks, acting as liaison with employment agencies, managing job files for pricing, preparing job descriptions

Forecasting manpower based on project needs, Staffing - identifying new employees, development of existing employees and retention of employees. Handling billing processes.

Inventorying present manpower resources and analyzing the optimum efficiency of the employees.

Handling internal transfer requests within CRISIL and handling staffing reports during client HR audits.

Conducting employee satisfaction surveys and formulating engagement activities based on management’s decisions.

Conducting induction and orientation program for new employees

Creating communication channels like company newsletter and internal discussion forums

Conducting company wide competitions and implementing the ideas generated by the employees

Training the new employees on the compliance procedure, systems and processes in the company

Part of the training and development team that conducts training activities such as leadership training, need based training or training on any tool or process

Coordinating with external consultants on people’s training needs and arranging training schedules.

Evaluating the effectiveness of the respective training programs by obtaining feedback.

Educational Qualification

July 07 – July 08 Post Graduate Program in Management (Specialization: HR) from Chennai Business School, Chennai with CGPA of 4.7 out of 7.

May 02 – April 05 Bachelor in Science specialization in Electronic Science from S.I.E.T College, Chennai, aggregate of 73%.

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