TONI L. ALBERT
**** ****** ***** ***************@*****.*** Atlanta, GA 30349
c: 404-***-****
Bronner Brothers, Inc. & Upscale Magazine, Marietta, GA 2014-present
Executive Assistant of Operations & Executive Assistant to V.P. of Marketing
Assisted in managing the day-to-day operational needs of Bronner Brother, Inc. and Upscale Magazine while being the personal assistant to the 3 leading managers within the two companies
Service Employees International Union, Washington, DC 1996 – 2013
Coordinator: Staff & Leadership Development
Managed, motivated, and developed staff to reach the highest level of productivity while maintaining a strong and healthy work environment
STRENGTHS
Highly Professional
Time Management
Multi-tasking
Independent & Team Oriented
Contract Management & Maintenance
Training Facilitation
Leadership Development
Staff Supervision
Proficient in MS Access, Excel, Word, PowerPoint, Outlook, and MAC Systems
Type 60 WPM
WORK HISTORY
Maintain large retail accounts & consumer accounts/database
Create, process, and print daily reports pertaining to commercial accounts (retail)
Maintain calendars, field phone calls, set appointments, and run reports for 3 company Executives
Set up conference calls & meetings for field staff and company executives
Negotiate and maintain employer/employee contracts covering wages, benefits, and conditions of employment
Lead teams of 5 or more to meet and exceed job and office standards, political needs, and personal growth
Implement and supervise programs to meet or exceed organizational standards and personal growth
Partner with regional operational leaders to build employee and member learning capabilities
Develop trainings and coach staff to ensure organizational and growth and maintenance
Collaborate with internal and external resources to design learning programs to target organizational needs
LEADERSHIP EXPERIENCE
Member Leadership Development Coordinator
oTraining staff and members to transition into leadership roles
oTraining members and staff to set up and maintain a comprehensive leadership communication system within their organization and worksites
Executive Board Development
oTraining elected organizational leaders to take on roles on the Executive Board to oversee localized offices
New Employee & Intern Orientation
oTraining newly hired and under-developed employees to perform responsibilities and duties to standard
EDUCATION
De Kalb High School, De Kalb, Texas High School Diploma
Henderson State University, Arkadelphia, AR 2 years towards a BA Communications
REFERENCES
PROFESSIONAL
Harold Sterling – Former Co-Worker – Service Employees International Union 504-***-****
Dr. Aisha Belizaire – Former Co-Worker – Service Employees International Union 404-***-****
Victoria Chimarro – Former Co-Worker – Service Employees International Union 281-***-****