Customer Service Medical Assistant

LaKeshia S. Smith

*** **** ******* ****. ***. ***

Irving, TX 75039

Cell Phone: 325-***-****

**********@*****.***

OBJECTIVE:

My employment will be an asset to your company. My experience in Accounting, Customer Service, Clerical, Accounts Payable and Receivable. Applied skills: Certified Medical Assistant, Front and Back Office, Vitals, Charting, Injections, Prior Authorization, and Doctor Referrals Skills.

EXPERIENCE:

United States Postal Service, June 2015-Current, City Carrier Assistant, Dallas, TX. Face to face Customer Service, Clerical, set up route and deliver mail and packages within the community.

Home Instead Senior Care, September 2013-May 2015, Caregiver/Certified Medical Assistant, Addison, TX. Home health setting, customer service, personal care assist client with: bathing, grooming, toileting, and incontinence. Light housekeeping, prepare small meals, medication reminder, and companionship. Document tasks done daily in client’s journal.

Neiman Marcus Direct, May 2013-August 2013, Return to Vendor Associate, Irving, TX. Warehouse setting, customer service, clerical, inventory, process return merchandise claims from customer to vendor using: Cmos, Excel, Microsoft office, ten key, word, and email in a timely manner.

Safe Haven Care and Family Services, December 2011-June 2012, Case Aide/Certified Medical Assistant, Dallas, TX. Clerical, customer service, billing, doctor referrals, home visit to chart client’s physical, mental and living conditions to Adult Protective Services Caseworker.

University of Texas Medical Branch, January 2010-July 2010 Certified Medical Assistant, Galveston, TX. Clerical, customer service, charting EMR, interview patients, vitals, urinalysis testing, injections, dressing change, assist doctors and nurses with clinical procedures and well women exam, autoclave, and biohazard.

Arden Courts of Arlington, (Alzheimer’s Assistant Living) June 2009-January 2010 Caregiver/Certified Medical Assistant Patient care assist with bathing, dressing, grooming, feeding, and companionship. Charting each resident’s behavior and well being.

Shepherd’s Gate Medical Clinic, September 2009-December 2009 Certified Medical Assistant, Grand Prairie, TX. Customer service, clerical, prior authorization, doctor referrals, filing and pulling medical charts, clean, stock, and prep examination rooms.

Isle of Capri Casino, April 1999-January 2005 Table Games Dealer, Lula, MS, Face to face customer service, cash handling, accounts payable and receivable on general ledger, audit table game banks (money and casino coins), book and pay the correct payoffs for bets.

EDUCATION:

Med Vance Institute, Grand Prairie, TX

Diploma, Certified Medical Assistant, February 2009-October 2009

Crowley Ridge Tech, Forrest City, AR

Diploma, Computerized Accounting, August 1997-June 1998

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