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Support Service

Location:
South Africa
Posted:
October 29, 2015

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Resume:

Name

Sibusiso December

Job Title

Middleware Specialist

Nationality

South African

Date of Birth

****/**/**

Gender

Male

Address

** ********

11th road

Telephone

063*******

E-mail

acr81t@r.postjobfree.com

J

Professional Summary

COMPANY

EMPLOYMENT DATES

POSITION

Edge consulting(at vodacom site)

February 2013 - Current

Middleware support consultent

Clover

August 2012 – january 2013

Application developer(IBM Broker)

Edge consulting (at vodacom site)

September 2011 – July 2012

Middleware support consultent

RMB Private bank

August 2010 – September 2011

Application developer Java

Vodacom

September 2008 – August 2010

Websphere administrator

Paracon(at vodacom site)

May 2007 – August 2008

Application server monitor

WDS Global

July 2006 – April 2007

International call center agent

Cell c

January 2005 April 2007

Call center agent

My Skills Summary

AIX

UNIX

Oracle Service Bus

Oracle Service-Oriented Architecture

Oracle Weblogic Application Server 11g

IBM Websphere Portal

BEA AquaLogic Service Bus

IBM HTTP Webserver

IBM WebSphere Application Server

IBM WebSphere MQ Broker

Scripting and Auomataion

HTML

CSS

ASP.Net

Microsoft Office

Microsoft Windows

MySQL

PHP

HP Diagnostics Monitoring Tool

SiteScope

BMC Remedy

HP Services Desk

Deployinator

Work Experience

Edge Consulting onsite at Vodacom South Africa

Weblogic SOA Middleware Specialist(FMW)

Providing production support to J2EE Enterprise solutions that comprise of multi-tiered architectures. Some latest technologies include: load balancing through F5 devices, IBM WebSphere Product stacks, Oracle Fusion Product Stacks, and clustered Reporting Tool

This involved the following:

Websphere Portal and Weblogic Server administration and support.

Configuring Weblogic with third party middleware technologies

Clustering

Performance Tuning

JNDI, JDBC, JMS configuration

Experience with transaction processing and directory services/security (LDAP, Active Directory) and SSL certificates.

I have problem solving skills and programming ability in JAVA; an understanding and knowledge of the J2EE architecture and EJB, JDBC, UML modeling & OOD skills

IBM WebSphere Portal Server administration and support

Deploying composites via the EM

Monitoring the application performance through BAM and HP Diagnostics

Deploying Java, J2EE Applications in Weblogic andWebsphere clustered environments via the deployinator.

Specific emphasis is focused on J2EE, Web Services and capabilities.

Day-to-day operational activities surrounding the sites, application and infrastructure.

Monitor daily site performance statistics for any abnormalities and providing analysis and/or solutions

Working with third party vendors in an advisory capacity

24/7 administration support

Experience Service Oriented Architecture and OSB

Troubleshooting and fixing issues with proper RCA & Preventive actions.

Provide troubleshooting and consulting services to the project team(s) when requested.

Knowledge in load balancing through F5 devices

Performed technical assessment, feasibility, capacity forecasting, high availability and secure design focusing on middleware infrastructure

Experience in developing monitoring scripts for continuous improvement of operational processes.

Working on Incidents and Service Requests raised by business users related to runtime issues and deployment requests ensuring adherence to Service Level Agreements

Support for any issues related to application functionality and connectivity (server crashes,message delivery failures,application slowness,URL not loading)arising out of failure of middleware components by co-ordinating with application teams.

Clover

Application Developer(IBM Broker and MQ)

Developing message flows that intergrates external clients with clover internal systems. The role was inclusive of system support since there was no support team.

This involved the following:

Experience in designing and developing integration solutions using WebSphere Message Broker and Message Broker Toolkit

Experience with IBM WebSphere Message Broker 6 or 7 using MRMs, Message Sets and Message Definitions, Message Transformation Nodes, XML/XSLT, XSD, Java Compute Node, Custom Nodes/Plugins, Message Flows, ESQL, Broker/Configuration Manager, mqsi/rfh utilities

Experience with developing complex message flows integrating CICS, SQL Server, and Web Services.

Edge consulting (at vodacom site)

Middleware support: Weblogic Websphere and IBM MQ

Providing production support to J2EE Enterprise solutions that comprise of multi-tiered architectures. Some latest technologies include: load balancing through F5 devices, IBM WebSphere Product stacks, Oracle Fusion Product Stacks, and clustered Reporting Tool

This involved the following:

Administrative and monitoring tasks related to the support of Websphere application servers (WAS), including installing the software, configuring, tuning, and backup and recovery.

Provide technical guidance, and support in the design, development, and deployment of complex applications in distributed computing environments.

Provide troubleshooting services to the project team(s) when requested.

Provide liaison with infrastructure support group in the areas of procurement, procurement scheduling, and architecture integration.

Experience with Websphere Application server, Websphere Software (installation, analyze and plan upgrades, fixes, patches, etc.), Websphere configuration, and knowledge and experience with Windows, UNIX Shell and OS and also scripting.

Knowledge of installing and configuring diverse Web applications J2EE, JSP, Servlets and Network caching PERL TCP/IP networking

Working in a 24x7 production environment

SSL configuration and certificate renewals done as part of security enforcements

Experience with both Sun One and IBM HTTP web server installation and configuration

Working with third party vendors in an advisory capacity

Day-to-day operational activities surrounding the sites, application and infrastructure.

Domain administration, registration and renewals

Keep up-to-date with any security or vulnerability alerts and patches issued on the web directly relating to our infrastructure and technology.

Addressing queries and incidents rose around sites and applications, problem solving and implementing the solution.

RMB Private bank

Application Developer(ASP.NET and JAVA)

Perform Release Management functions for the IBM Websphere environment, including developing automation of Websphere applications.

Assist development teams throughout life cycle on engineering application architectures and standards as well as interacting and assisting through application changes/deployments.

Create and maintain technical documentation for the IBM Websphere environment, including network diagrams, installation and configuration procedures, troubleshooting guidelines, and operational procedures.

Provide Help Desk and Network Operations Centre documentation/procedures for resolving common or recurring problems.

Provide Disaster Recovery services for the IBM Websphere environment by maintaining recovery inventory, plans and actively participating in DR testing.

Monitor application performance and provide recommendations to improve performance when appropriate.

Open, manage, and resolve application issues with external application vendors.

Work with Network Operations Centre and Monitoring teams to fine-tune system and application monitors.

Installation, configuration, troubleshooting and on-going maintenance of IBM Websphere and its installed applications on a AIX platform.

Education

Matric = 2003

Oracle courses (attended)

-Weblogic Administration basic

-Weblogic Advance

-SOA essentials

IBM courses(Attended)

-Websphere Portal

-Websphere application server

-IBM Websphere MQ (messaging systems)

Microsoft Courses(Attended)

-MCSE

Languages

Mother tongue

Xhosa

Understanding

Speaking

Writing

Other Languages*

Listening

Reading

Spoken

interaction

Spoken

production

English



Contact this candidate