Terry Cook

***** ******** **.

Austin, Tx *****

acr7wm@r.postjobfree.com

512-***-****

OBJECTIVE

To obtain long-term employment with a small or corporate sized company in which there are opportunities for growth and advancement.

HIGHLIGHTS

Strong organizational skills

Detail-oriented

Excellent written and oral communication skill’s

Ability to Multi-task

Great ability to work independently and with a team

Amazing ability to work in active work schedule

Excellent reading and writing skills

Outstanding analytical and problem solving skills

Ability to work on weekends and overtime

Excellent analytical and problem solving skills

SKILLS

Ability to install routers, modems, ADSL and DSL Splitters.

Ability to repair Computer components, equipment and systems

Ability to quickly analyze and logically troubleshoot defective equipment

Ability to manage up to 10 employee’s and assist with HR time sheet submissions, payroll and employee time off requests.

Strong mechanical aptitude for battery and charger repair

Ability to analyze field incident data

Capable of disassembly and reassembly on complex mechanical devices

Proficient in MS Word, Excel, PowerPoint, Windows 7 & XP, email and IOS.

WORK EXPERIENCE

WILLIAMSON COUNTY SHERIFF'S OFFICE - GEORGETOWN, TX

Aug 2010 – Sep 2015

Correction Officer

Conduct head counts to ensure that each prisoner is present.

Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.

Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes.

Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities.

Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.

Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners.

Process or book convicted individuals into prison.

Settle disputes between inmates.

Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences.

Counsel inmates and respond to legitimate questions, concerns, and requests.

EXXON MOBILE - AUSTIN, TX

Jun 2009 – Aug 2010

Assistant Manager

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Provided Direction and supervised between 10-15 employees engaged in sales, intake of inventory, cash reconciliation and customer service performance.

Inventory stock and reorder when inventory drops to a specified level.

Instruct staff on how to handle difficult and complicated sales.

Assign employees to specific duties.

Enforce safety, health, and security rules.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

ABACUS ELECTRONICS - AUSTIN, TX

Oct 1994 – Mar 2009

Logistics Manager

Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.

Maintain metrics, reports, process documentation, customer service logs, or training or safety records.

Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.

Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.

Negotiate transportation rates or services.

Monitor product import or export processes to ensure compliance with regulatory or legal requirements.

Train shipping department personnel in roles or responsibilities regarding global logistics strategies.

Assisted in warehouse installations and Internet service work as required. Maintained company assigned tools and equipment.

Set up and test functionality of VOIP telephone equipment.

Communicated with IT department to resolve issues affecting operations.

Assist customers with services and products as applicable.

Promptly and efficiently responded to network issues as requested by IT department.

Performed basic personal computer and Local Area Network functioning when required.

Worked as a member in a team.

Conduct or review environmental audits for logistics activities, such as storage, distribution, or transportation.

PEMCO AEROPLEX INC - AUSTIN, TX

Feb 1991 – Jul 1994

Aircraft blaster/Crew Leader

Conduct routine and special inspections as required by regulations.

Inspect airframes for wear or other defects.

Clean, strip, prime, and sand structural surfaces and materials to prepare them for bonding.

Inventory and requisition or order supplies, parts, materials, and equipment.

Prepare and paint aircraft surfaces.

Plastic media blasting of aircraft to prepare for paint.

UNITED STATES AIR FORCE - AUSTIN, TX

Nov 1986 – Nov 1990

Sgt. Aircraft Tech

Read and interpret maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components.

Inspect completed work to certify that maintenance meets standards and that aircraft are ready for operation.

Maintain repair logs, documenting all preventive and corrective aircraft maintenance.

Conduct routine and special inspections as required by regulations.

Examine and inspect aircraft components, including landing gear, hydraulic systems, and deicers to locate cracks, breaks, leaks, or other problems.

Inspect airframes for wear or other defects.

Replace or repair worn, defective, or damaged components, using hand tools, gauges, and testing equipment.

Measure parts for wear, using precision instruments.

Reassemble engines following repair or inspection and reinstall engines in aircraft.

Read and interpret pilots' descriptions of problems to diagnose causes.

Examine engines through specially designed openings while working from ladders or scaffolds, or use hoists or lifts to remove the entire engine from an aircraft.

Remove or install aircraft engines, using hoists or forklift trucks.

EDUCATION

FAA – San Antonio, TX

A &P Airframe and Power plant Certification - June 1991

WESCLIN HIGH SCHOOL - TRENTON, IL

High School Diploma, Jun 1986

CERTIFICATIONS

SSQA certified.

ISO 9001 certified.

Taser certified.

Forklift certified.

TCLEOSE Jailer License.

Management and Supervisor experience.

Contact this candidate