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Pharmacy Technician Customer Service

Location:
United States
Posted:
October 20, 2015

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Resume:

BRANDY KEITH

*** ******* ***** **** *** *** Durham, NC 27713

Phone: 919-***-**** Email: acr5kt@r.postjobfree.com

Professional Summary

Pharmacy technician with demonstrated versatility in adapting to ever-increasing complexity in the healthcare industry. Strong interest in pursuing professional development opportunities, including specialized training and license in the organization’s growth areas. Responsibilities included counting the prescribed number of tablets, entering prescription information into the computer t produce labels and overseeing workers’ compensation reimbursements. Registered Pharmacy Technician knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Education & Credentials

Durham Technical Community Collage Clinical Trails Present

Pharmacy Technicians University August 2014

Certifications:

Registered Pharmacy Technician certification 10035829

Retail pharmacy procedure knowledge

Accurate pharmaceutical calculations

Resolved insurance rejections and other billing issues. Medicare and Medicaid reimbursements

Regularly stocked shelves rotated stock and checked for expired medications

Repacked bulk medicines, filled bottles with prescribed medications and affixed correct labels and reconstituted oral liquids

Saved patients money and increased pharmacy profits margins with therapeutically equivalent and more cost effective generic drug

Durham Technical Community Collage BioWork Program Certificate June 2008

Trained in basic chemistry for process technicians and basic principles of feedback control systems

Familiar with working in aseptic manufacturing environments

Understand bioprocess manufacturing principles and operations

Skilled in batch record completion and growth media preparation.

Able to read a process diagram, MSDS, and follow SOP

Skilled in manufacturing and operations environment, including assembly and inspection.

Proficient in using MS Word, MS Excel, MS Access, MS PowerPoint, Internet Explorer, and Windows XP operating system.

Work History

Pharmacy Technician 12/2009 to current

Sam’s Club, Durham, NC

Offering members a full-service retail pharmacy, as well as an over-the-counter drugs, beauty products, and immunizations.

Technician, 2009 to current

Counting, Pouring, and Mixing Pharmaceuticals

Resolved insurance rejections and other billing

Detail orientation

Assisted the pharmacist with Outcomes MTM with medication therapy management, document, and cost efficacy for patients.

Checking in and pricing drug orders, third party transactions, and relevant paperwork

Regularly stocked shelves rotated stock and checked for expired medications

Performed technical processes required to dispense medications to patients

Cleaned equipment and work areas and sterilized glassware to maintain infection control policies and protocols

Explaining cost and payment options to customers

Always keen to learn new things and willing to undergo any new training that maybe required

Inventory specialist 01/2004 to 05/2005

RGIS

Completed inventory of various locations within the triad and surrounding areas

Maintained records and developed reports for the reconciliation of supplies inventories

Demonstrated continues effort to improve operations, decreased turnaround times, streamlined work processes and worked cooperatively and jointly to provide quality seamless customer service

Department Manager 01/2000 to 05/2003

Kmart

Directed employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers

Provided customer service by greeting and assisting customers, and responding t customer inquiries and complaints

Inventoried stock and reordered when inventory drops to specified level



Contact this candidate