Persistent, self-directed and resourceful strategist in business development complete with the ability to drive revenue requirements by skillful sales techniques. Over 20 years in experience in selling Networks, Information Technology and Enterprise Solutions to both the Canadian Federal Government and private sector manufacturers. Able to harvest speculative leads into highly lucrative business arrangements by a vast network of pivotal partnerships, astute marketing, and collaborations. With an eye on operations bottom-line yet able to inspire teams through a wealth of expertise in subject matter. Known as a consistent over-achiever on targets and expected results, proven with 10 years of AT&T Canada President’s Sales Club.

Managing Sales

Managing Relationships

Managing Quality

Contract Negotiations

Cold Calling & Prospecting

Value Added Sales

Budgeting and Forecasting

Territory Alignment

Market Expansion and Growth

Relationship Development

Building Sales teams

Employee Coaching & Empowerment

Organizational Infrastructure

SPOC/TQM

Strategic Planning

Customer-focused Service

Client-Needs Assessment

Efficiency Improvement

An impeccable track record in increasing year over year increases in revenue and profit

FY

1980-1995

2010-2013

2014

2015

% Quota

135%-265%

135%

106%

100%

PROFESSIONAL EXPERIENCE

Director of Sales (Contract) 2015

Daredevil Discs. Nepean, ON

Managed all sales operations for the USA, International and new Canadian markets.

Maximized gross profit margins on an on-going basis.

Customized & worked the CRM (ZoHo) establishing all leads, scripts, campaigns and telesales.

Cultivated relationships & partnerships, based upon results and solutions based needs assessments.

Provided a team infrastructure that fostered positive outcomes and growth via partnerships.

Developed/managed relationships to ensure successful delivery of all customer requirements.

Key Results

Achieved 140% of revenue forecast with net sales 100% of plan budget.

CRM/Sales Process is focused with TQM Customer Service improvements.

Restructured sales compensation, achieved double digit growth in lead generation within 1 month.

Three months, over 800 Qualified Leads within CRM 3-Month Revenue; forecast exceeds $29,000.

Online Sales Consultant (Contract) 2014

LeadDriver, MetroLand Media, Ottawa, ON

Provided clients with continuous internet/promotions service specifically in the vehicle industry.

Maximized revenues & improved gross profit margin within the account base by developing outbound sales process; MS Dynamics CRM expansion; Forecasts and Pipelines.

Built and cultivated successful customer relationships and developed process for banner lead generation & sales based on SEO, Google analytics, and in-house data.

Key Results

In the first 6 months, generated 2 sales/week on average.

Developed business relationships, increased report services & sales with key accounts.

Increased sales over 6 months by 140% and reduced client turnover by increased service & training.

Sales base expanded to Western Canada, and Northern Ontario .

YouAchieve.com (Contract) 2010-2013

Business Development Manager, Ottawa, ON

Managed Sales revenues & budget for e-Learning organization.

Implemented new Report/Escalation voice & data system to handle ‘trouble calls’

Managed physical move of full telecom, servers and PC to new location & implementation.

Key Results

Implemented Salesforce Cloud version CRM to forecast & integrate with Trouble Report process.

Re-arranged Sales process; implemented with Partner new IN-Bound sales process

Ramped up sales & service revenues to repay $90,000 partner expense in 9 months.

Reduced administrative costs; implemented VOIP network; outsourced datacenter and co-location for Cloud Service with full Disaster/Recovery plus 7/24 backup.

Financial Sales Consultant (Self-Employed) 1996-2009

CNCP Telecommunications / Unitel / AT&T CANADA 1980-1995

Product Line Manager & Sales Manager, Montreal/Toronto/Ottawa

Career of progressive advancement from marketing X.25 Services, Marketing Data, to Sales.

In that 15 year process, brought Federal revenues from $50,000 to over $30 Million in recurring annual revenues. Sold voice & data services, developed, implemented and introduced:

o Co-Location & Maintained Switches.

oManaged Services: On-site maintenance; Cable& Wiring services; Software and ‘black box’.

oSpecial Services/Tariff for Dark Fiber, OC8 & Host Concentration.

Experienced in Sales Management with team for Federal Government; doubled sales from $15-$30M in recurring annual revenue. Project Management experience –iMAC'ed with national multi-functional team, the, AT&T's Public Switched Nodes (10,000 seats) c/w MTTR 99.995%

PROFESSIONAL DEVELOPMENT & EDUCATION

SALES ACCREDITATIONS

BELL Power Sales

AT&T

Acclivus R3 Solutions

Holden

TRAINING COURSES

Project Management

Technical and Business Management

Consultative Sales

Management Essentials

Communication Skills

Online Soft Skills eLearning

Effective Negotiations

Financial Management Certificate

Insurance & Mutual Funds Licenses

Data Communications, Voice Communications, Security & Engineering Economics

EDUCATION – CARLETON UNIVERSITY

Combined Honors BA

Economics & Political Science

Certificate of Financial Management

Excellent References Available Upon Request

Dear Madam/Sir,

You had me @ … Proficiency in social media marketing, specifically: Facebook, Twitter and LinkedIn and use tools like Hootsuite !

As such, I have attached my combined resume/ business profile with regards to this opportunity to sell to ‘early adopters’.

My key skills are my Telesales and Lead Generation abilities. Have solid background in telecom, technology; managed services and new business development are apparent by my recent contracts. As a Sales Consultant I would be willing to take on a 6 month contract @ 20$/hour.

As well as knowledgeable and experienced (10+yrs) in Sales Management, CRMs (zoho), Internet, email/content marketing as well as most ERP data systems.

Proficient in both outbound as well as inbound sales processes and now, combined with social media, it provides a unique process for lead generation, funnel management and increasing my closure rates, especially within the ‘early adopter’ market.

Should you require more information or wish to set-up a telephone interview, please don’t hesitate to call me or text @ 613-***-****

Thanks,

Audie Armorer

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