Customer Service Manager
Resume:
SHARNELLA Y. DANIELS
DETROIT, MICHIGAN 48227
acqzwn@r.postjobfree.com
OBJECTIVE
A full time position with a Company where I can use my leadership, team-building, planning, and budgeting skills to successfully direct a team of customer service professionals.
SUMMARY OF QUALIFICATIONS
Management, Customer Service, Cash Handling, Painting janitorial,
Restaurant Server and Computer Skills.
Meticulous worker; attentive to quality and detail with my skills, experience and desire to be the best, I am the ideal candidate for a position with your company.
EXPERIENCE
Line worker
MCM Staffing, Madison, Heights
02/2015 to Present
The line workers are responsible for picking, sorting, and packing produce products on a fast paced line.
Assembly Team
Manpower Place, Milwaukee, MI
10/2013 to 09/2014
Worked as part of a team on production line to increase company productivity.
Used various machines daily to assemble products in a timely fashion. Stock finished products and prepare them for shipment.
SERVER
Red Lobster, Livonia, MI
05/2013 to 10/2013
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating’s.
Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
Maintaining proper dining experience, delivering items, fulfilling customer needs.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Janitor
Metropolitan Building Services, Detroit, MI
02/2013 to 05/2013
Kept buildings in clean and orderly condition. Performed heavy cleaning duties, as cleaning floors, washing walls and glass, and removing rubbish. Ensured compliance to safety polices and procedures. Maintained a safe and nonhazardous work environment.
Janitor
Crystal Bright, Detroit, MI
06/2011 to 09/2012
Kept buildings in clean and orderly condition. Performed heavy cleaning duties, as cleaning floors, washing walls and glass, and removing rubbish. Ensured compliance to safety polices and procedures. Maintained a safe and nonhazardous work environment.
Janitor
Union Leasing Employee, Detroit,
04/2001 to 12/2009
Kept buildings in clean and orderly condition. Performed heavy cleaning duties, as cleaning floors, washing walls, and removing rubbish. Ensured compliance to safety polices and procedures. Maintained a safe and nonhazardous work environment.
Janitor
Karbor Industries, Detroit, MI
04/1992 to 12/1999
Kept buildings in clean and orderly condition. Performed heavy cleaning duties, such as cleaning floors, washing walls and glass, and removing rubbish. Ensured compliance to safety policies and procedures. Maintained a safe and nonhazardous work environment.
Cashier Associate
White Castle, Ferndale, MI
07/1997 to 01/1999
Provided great customer service on daily basis.
Balanced cash drawer before, during and after each scheduled shift with a strong emphasis on loss prevention.
Ensured 100% compliance to company policies and procedures. Maintained a safe sanitary work environment.
Manager
McDonalds, Detroit, MI
03/1992 to 11/1996
Managed faculty operations and supervised crew activities.
Developed winning trams to grow the business with a strong emphasis on customer satisfaction
Maintained accurate logs on daily activities and west. Ensured 100% compliance to all company policies and procedures.
Assembly
Ace Packing, Taylor, MI
07/1994 to 01/1996
Worked as part of a team on production line to increase company productivity.
Used various machines daily to assemble products in a timely fashion.
Stock finished products and prepare them for shipment.
Touch Up Painter
Midwest Wire Products, Ferndale, MI
05/1990 to 12/1993
Operated and tended painting machines to touch up paint on surfaces of refrigerator baskets.
Followed safety procedures daily to ensure the safety of my co-worker and myself.
EDUCATION & TRAINING
General Studies, Chadsey High School, Detroit, MI
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