Management Level

Multilanguage

Nomel Paul Stéphane E.

Corporate Training Market / Multilingual Business Analyst / Customer Service

Tel: 092******** - 092******** (Manila) +86-139******** (Shanghai) email: acqz9f@r.postjobfree.com / acqz9f@r.postjobfree.com Skype : steph.nomel

Experience

13 years

Summary

Thirteen (13) years of working experience in technologies and corporate training sector - Bilingual Project analysis and consulting - Logistics business Entrepreneurship and SMEs project - IT Infrastructure project investment- Cconsulting experience in selling corporate training products in IT - HR revalorization to Logistics professionals and BPO industry.

Desired Position

Multilingual Business Analyst (French – English - Chinese-Mandarin)

Program Manager (Corporate Training & Development - Customer Service BPO)

Education & Background

Master (Tsinghua University) - DESS (ESTIC ISCS UC) - Advanced Associate Diploma (HAC Institute) - Advanced Certificate (CG London Inst. College, UK)

WORKING EXPERIENCE & HISTORY

Oct 2013 - Sep 2014

(1 year )

Executive Corporate Trainer - RYB- SCHOLASTIC INSTITUTION China

Established clear instructional objective by designing curriculum with IWB and Screen Technology to make teaching content visible, making use of core teaching resources and adequate supplementary materials, and IT facilities.

Successful implementation of Prometheans' solutions with access to instructional support of IT and languages.

Nov 2010 - Aug 2012

(1 year 9 months )

Research Associate - SHANGHAI MARITIME UNIVERSITY MBA CENTER Shanghai-China

Facilitation of training activities and learning interventions; Planning and execution of core courses in maritime business and ICT Port and Shipping Management; Conducting and teaching courses and Development Market research, Project appraisals and feasibility study of SMEs business plan; marketing planning; English and French training for maritime business working staff and air transport and Call center staff and personnel.

Designed and reviewed more than 10 cores courses syllabuses for shipping industry and call centers.

June 2006 - Aug 2012

(3 years 2 months )

Executive Translator & Project Consultant (PT) - EMBASSY OF COTE D'IVOIRE Beijing

Assisting the bilingual translation and interpretation of official speeches and allocutions

Translated successfully in French and English of 450 reports leading a win of 40 translation contracts.

Reviewed and achieved more than bilingual translation of 900 documents reaching 1,700,000 words.

Oct. 2006 - Aug 2009

(3 years 2 months )

Teacher (ESOL, ICT) - UK E. LEARNING CENTRE BEIJING NORMAL UNIVERSITY Beijing

Preparing weekly teaching plan; Conducting and teaching ESOL courses using IWB screen technology. Providing French and ESOL learning assessment feedback for improvement of participants learning in the centre. Providing updated suggestions to directors in support and promote the learning mission.

Increased and motivated from 400 to 1150 the number of students for languages learning in 1 year.

Oct. 2004 - May 2005

(2 years)

Sr. Manager, Development & Training - SAF LOGISTICS Group Toulouse - France

Study of project feasibility; marketing planning, integration of IT in logistics business strategy.

Developed modules for Maritime business English and led HR bilingual skills reached the standard level and by reducing to 48% the financial cost allocated for such learning program

Handled Inbound and Outbound calls/Emails responding to customer’s request in timely manner

Increased and motivated from 480 to 1450 staff for IT and maritime languages learning in 1 year

Sept.2003 - Sept.2004

(1 year)

Bilingual Training Market & Project Manager - SAFINES Group Abidjan - CIV

Managing and coordinating of training activities. Developed bilingual training materials; trained new clerks and prepared training report. Organizing BPO and Call Centers language test. Design, prepare curriculum for training workshop. Generating periodic sales and bookings reports with submission to corporate. Evaluating attendees and participants. Managing spoken English language assessment.

Sept.2000-Sept.2002

(2 years )

Project Development & Training Manager (Bilingual) - CNI-International Inc. Abidjan - CIV

Evaluating applications Designing and developing training curriculum. Implementation and development of learning project concept in IT sector. Making presentations of training programs available and proposal of new potential educational products to diverse corporate audiences. Sale coordination, and collection of vendor invoices. After sale technical support and BPO industry training. Computer Systems project management; Assuring maintenance of equipment, hardware repair and maintenance. Institutional resources management. Follow-up cashbook and bank account for outstanding debts status allocated. Assist the GD in maintaining communications with stakeholders (internal departments, donors, corporate clients, owning company, managing company, government institutions, media, advertising agencies, etc.). Training Counseling and Business training report. Market management of Education and training services. Assumed effective quality control system related to course delivery. Follow up of report and daily records on attendance; Developed bilingual training materials. Recruitment, stage selection with academic and professional orientation.

Extra Result-based Working Assets and Experience

Successful design, implementation and realization of business training project for 3410 corporate staff of MAERSK SEALAND, IBIS HOTEL, EBURTRANSPORT, OCEAN ENERGY, P&O NEDLLOYDS, SAFMARINE, HOTEL CONTINENTAL, BCEAO-CI, HOTEL IVOIRE, SAF LOGISTICS-CI.

Conducted and achieved IT and Business English training for 258 staff of IBIS HOTEL and SOFITEL.

Reviewed and implemented training of Finance and English for 210 staff of BIAO BANK in Ivory Coast

Accomplished sale of 400 IT and computers users training in 7 months period and won 52 contracts.

Reviewed and achieved more than bilingual translation of 200 documents reaching 700,000 words in 4 months.

Use of Time: 60% Technical assistance and training development. 25% Business development and training reports. 15% computer maintenance and installation. Technical Environment: Windows System, Networking NT, MS office, Hardware maintenance, IBM tools, LUNIX, Internet, Web Sphere, Java, HTML, XML, Windows XP.

EDUCATION & QUALIFICATIONS

2015

2014

Postgraduate Diploma, International Educational Studies and Training

Trinity College London (London, UK) - Expected in July 2015

Postgraduate Certificate, International Maritime Business - Trade and Transportation Management

Shanghai Maritime University (Shanghai, China)

2015

2010

Master of Engineering, International Construction and Project Management

Tsinghua University (Beijing, China) Non-completed

Master, International Management and Public Development Administration - (dual programs)

Tsinghua University (Beijing, China) / Sciences Po (Paris, France

2003

2000

1999

DESS (BS.), Informatique Appliquée et Gestion des Entreprises (Business Administration)

ESTIC-ISCS University College (Abidjan, Ivory Coast)

Advanced Associate Diploma, Computer Engineering and Business Management

HAC Institute Holland College (Accra, Ghana)

Advanced Certificate, Computer Technology and Software Engineering

London College - City and Guilds of Chartered London Institute (London, UK)

Professional Qualifications Certifications

Postgraduate TESOL Diploma in Educational Studies and Teaching (2015) Trinity College London (UK)

Certificate of Quebec French Proficiency (2014) TCF-Québec (EO: C1 - EE:C2),

Certificate in Teaching Languages with Technology (Cert ICT), (2014) Trinity College London

Certified Translator (English - French), (2013) Ordre des Traducteurs Agrées du Québec (OTTIAQ),

Teacher's training in IWB Technology, (Sept. 2013), RYB Ed Technology Institution & SCHOLASTIC

Certified Technician in Computer Info. Technology (1999), City & Guild of London Institute (UK)

Young Leadership & Entrepreneurship, (1996 -1997) State Ministry of Youth and Sports, CONFEJES

Professional Affiliations and Associations

Professional Associations

Candidate Member of OTTIAQ (Certified Translators, Terminologists and Interpreters of Quebec) 2013

Member, IMLA-IMEC (International Maritime Lecturers Association, Maritime English Consultant) - 2011

Full member (AICELE) Ivorian Association of the Experts of Foreign Languages, Ivory Coast - Since 2000

Founding member, APICI (Professional Association of Computer Technology Expert of Ivory Coast) - 2000

Full Founding member, JICOCI (Youth Association of Industries and Trade of Cote d’Ivoire) - Since 1996

Languages Skills and Other Competencies

Advanced Skills

Computer Applications

Languages Skills

Presentation Skills, Teaching Skills, Training Management, Management Info. System, Communication & Negotiation Skills, Conducting Trainings, Consulting, Construction Project Management, Business Plan

Computer Software & Tools for Presentations: ActivePrimary Promethean (Learning Support & Educational Technology) MS OFFICE 2007-2010, Windows XP, Net NT, Knowledge of Java, HTML, XML

Fluent French (mother tongue) Fluent English (Bilingual, Native-likely speaker)

Good Chinese Mandarin (read, written and spoken). Proficiency of Quebec French TCF-Québec (EO: C1)

Additional Info

Expected Salary

Negotiable

Contact this candidate