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Sales Customer Service

Location:
United States
Posted:
July 15, 2015

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Resume:

Gaurang Naresh Bhatt

**rd West, **th Street, New York 10023, 917-***-****, acqrjr@r.postjobfree.com

EDUCATION

****-**** ******* **********, ******** SCHOOL OF BUSINESS New York, NY MBA, Marketing & Finance, GPA 3.74

2004-2007 SYDENHAM COLLEGE OF COMMERCE AND ECONOMICS Mumbai, India Bachelor of Commerce and Administration, Accounting, GPA 3.0 Jan 2015- ATLANTIC PACIFIC LINES West Long Branch, NJ June 2015 Inside Sales Associate, Business Development & Operations

Procured & Managed Rate Requests for various services for Overseas Agents & direct VIP clients

Created & Printed Page Bills of Lading for all Non-Routed & Routed Shipments as well as offered Value Added Services for Routed Business

Facilitated and monitored multimodal transportation of a wide range of hazardous/ nonhazardous commodities via truck, rail and vessel from US to all over the world

Managed corporate relationships with international freight forwarders & strategic non vessel operating common carrier INTERNSHIP

April 2013- ARDOUR CAPITAL (Alternative sources of Energy) New York, NY June 2013 Client Relationship Associate, Business Development

Participated in raising capital for solar panel manufacturing company by offering opportunities to HNI in alternative sources of energy in UAE resulting in increased 5% Cliental base 2009 –2012 ABS INTERNATIONAL ENERGY LLC (An Oil Trading Firm) Ajman, U.A.E. Senior Relationship Manager, Operations & Marketing

Increased sales by (20%) 100,000 imperial gallons (IG) of gas oil by creating & implementing business model of sourcing,storing and blending premium petroleum products based on client requirements & obtained corporate information via brokers thus enabling ABS in re-focusing on their buy low or sell high premium strategy

Identified market opportunities by performing a survey on the buying pattern, products purchased and payment terms of 50 companies across Ajman from the oil trading industry and identified lack of credit as a bottleneck to increased sales. Implemented credit ranking strategy to increase availability, resulting in increased margins

Analyzed client’s balance sheets, financial reports and advised ABS to strategically allocate gas oil to identified client resulting in lowered default risk & increased performance improvement

Prepared various financial reports giving a synopsis of the local fuel consumption by various industries on a monthly basis thus enabling the management to strategically deploy the right resources and support required in order increase revenue from the same

Transported 50,000 IG of Gas Oil on a daily basis from the state of Abu Dhabi where petroleum products were available in abundance to large scale industries located in the energy scarce locations of Fujairah state hence bridging the gap between demand and supply

Enhanced customer service by attending to customer’s after-sales concerns and ensured smooth sale and on time delivery of products such as gas oil (diesel) and kerosene, by introducing late night deliveries and installing GPS navigation systems in all movers. 2008-2009 RAKBANK Dubai, U.A.E.

Client Relationship Manager, Wealth Management

Conducted current state analysis of the client segment, product & market by creating financial models and analyzing their P & L a/c in order to increase sale of fixed income products

Marketed and sold products of Zurich life insurance specializing in whole life policy worth over $2 million to middle class families having a net worth of over $300,000 along with developing relationships with HNI through personal meetings, conducting presentations during business gatherings & offering services such as letter of credit, mortgages and competitive term deposit rates resulting in net inflow of $10 million

2007-2008 JP MORGAN CHASE Mumbai, India

Global Fund Accountant, Securities Processing

Taxation Reporting: Compiled and applied ratings data into Chase TRAC programs populated from agencies including Standard & Poor’s, Moody’s and Fitch Ratings who rated asset backed securities on a day to day basis

Corporate Actions: Analyzed trading portfolios comprising of CDO, CDS and communicated the impact of daily changes to the Settlement, Credit, and Accounting groups

Trade Finance : Processed transactions including Balance-Sheet substantiation, position reporting, and other control functions such as improving the STP rate which helped in mitigating the steeping out of trades by 2000 trades/ month LEADERSHIP

Ex -Vice President Global Professional Society (focusing on career development of 1st Year MBA Candidates)

Part of the core team involved in the construction of the largest BAPS Swaminarayan temple in New Jersey RECOGNITION

Top Gun Award (solely over achieved set monthly investment targets by 140% from a team of 30 members) SKILLS

Linguistic: (fluent) English, Hindi, Gujarati

Hold a valid UAE driving license

Willing to relocate to Dubai



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