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Manager Customer Service

Location:
Texas
Posted:
July 14, 2015

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Resume:

Jennifer Meyers

940-***-**** Cell

acqqx8@r.postjobfree.com

Qualifications: Rentroll, AMSI/One-Site, Yardi, Peak, PMPro, Yardi, Bluemoon, QuickBooks, Budget Management, Make Ready, Maintenance Management, Lease Management, A/P, A/R, Collection Accounts, Marketing, New Construction, Rehab Property, Tax Credit, Word, Excel, Microsoft Publisher, Multimedia, Internet, Windows, Marketing, excellent communication skills written/verbal, vendor relations, resident relations, and customer service skills.

Education:

1989 to 1993 Denton High School General Studies

1994 to 1996 NCTC Criminal Justice

2000 AIMCO 7 steps to sales success

2002 Jackie Ramstead Marketing Tech.

2003 Pitney Bose Loss Prevention

2003 and 2004 AIMCO 7 steps to sales success

2007 Leasing Coach Mastering Community Marketing

2014 Lease Hawk Multiple training classes

Experience:

June 2009 to Current – Adara Communities

Medical Center Apartments – 276 units - Property Manager

Lease up property – occupancy starting at 63% occupancy in February 2014 leased at 87% occupied and 89% leased to date with an income growth of over $58,000 per month with continued monthly income growth. Maintain daily operations as described under Hunt Club description. Supervise staff of 12. Organized office systems to comply with company policy.

Hunt Club Apartments – 204 units – Property Manager

Performed all daily operations – Customer Service, tour and sell apartments, A/P, A/R, budget control, collections, walk move out/move ins, access fines/charges, reconcile accounts, monthly close out, payroll, vendor relations, training, hiring/terminating team members, supervised staff of 6, lease management, reports for staff and management company, marketing, resident retention, maintained property appearance, and resident functions. Property under rehab 2010 – 2011. Leased up property from 87% average occupancy to 97% occupancy for two consecutive years. Increased income from $103,000 per month to $160,000 with continues monthly income growth.

March 2007 to February 2008 Office permanently closed

Autumn Ridge Apartments – Migneault Properties – 64 units - Manager

Performed all daily operations and managed staff of two other employees.

August 2006 to February 2007 Changed entire staff due to investors

Trails of Sanger – Provident Management – 208 Units – Asst. Manger

Tax Credit Property – Performed all daily operational tasks.

May 2005 to January 2006 Sold

Colorado Court Apt. Homes – Sexton Properties – 250 units – Community Manager performed all daily operations and managed staff of seven.

August 2004 to May 2005 Advancement

La Colina Apts. – AIMCO – 264 units – Assistant Manager

Performed all daily operations.

February 2003 to June 2004 Sold property

Autumn Ridge and Bent Creek – Monticello – 96 units – Community Manager

Managed two properties with a 15 mile difference by performing all daily operational tasks. Managed staff of four other employees.

June 2001 to February 2003 Re-located to DFW

Middle Brook Gardens – 1st Venture – 416 units – Assistant Manager to Manager

Two phases with separate investors ran as two separate properties. Performed all daily operational tasks. Lease – up Property for phase two.

August 2000 to March 2001 Filled position on maternity leave no FMLA

Rosemeade Town homes – Tonti – 140 units – Assistant Manager

A/R, Performed tours to prospective residents.

August 1999 to July 2000 Advancement

Woodhill Apt. – AIMCO – 356 units – Leasing Director

Lease apartments, walk move-ins, train and manage leasing staff, resident/vendor relations, and marketing.

Awards: Community of the year 2013, Greatest Rent Growth 2013, Standing Strong (highest rent growth with using fewer concessions) 2013, 90% Club 2013, Essay writing 1990, Leasing Professional of the year 2000, highest decrease in turn over 2003, and Marketing Manager of the year 2005.

References: Available upon request



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