Michelle Tickle, MBA, ARRT(R)

**** **** ***** *****, ********* Ranch, Co 80129

Mobile: 303-***-**** Email: acqp1n@r.postjobfree.com

Sales Representative

Professional Profile:

Masters prepared, self-directed quick learner with demonstrated ability to work independently, exercise good business judgment and discretion, and analyze and address territory opportunities while building key customer relationships

Persistent, solutions-focused mindset with the ability to forecast the client’s changing needs

Tenacious “go-getter” who has gained vast exposure to and hands-on experience in most facets of business interviews and business to business (B2B) service presentations, contract negotiation and closure, and client management

Resolute goal-setter with solid business acumen including excellent and persuasive business communication; verbal and written

Determined leader with demonstrated ability to plan, analyze and act upon sales data within an assigned geographic territory

Focus-driven professional with superb reliability and willingness to travel as necessary within assigned territory

Flexible and adaptable negotiator with positive attitude and ability to see opportunity in challenging situations

Areas of Expertise:

Consultative Problem-Solving Skills

Strong Listening and Questioning Skills

Ability to Deliver Compelling Presentations

Solid Negotiation Skills

Excellent planning, organizing, and coordination of responsibilities

Adept at managing multiple skills sets

Customer/client satisfaction, retention and relations management

Exceptional written, verbal and interpersonal skills to nurture relationships with passive, active and engaged clients

Work Experience:

Program Director, St. Anthony Hospital – School of Radiologic Science Lakewood, CO, 2012-2015

Directed the overall operation and administration of the Allied Health Science Program

Secured and often exceeded annual program enrollment expectations using tactical integration of sales and recruitment techniques; persuaded “buying” audiences into making a decision to select our program over numerous others nationwide

Polished course curriculum alignment and revision, instruction design, clinical coordination and continued development of the program

Integrated technology into lesson planning and course delivery methods; including e-learning resources and online learning management systems (LMS); trained all staff

Proficiently maintained program accreditation compliance and site recognition renewal

Effectively collaborated with program stakeholders, advisory board members, and external program and student consultants and providers

Department Manager, Swedish Medical Center – Diagnostic Imaging, Englewood, CO, 2008-2011

Advised, trained and clarified job related knowledge for staff and healthcare providers including imaging and patient data systems, end user management, vendor relations, and maintenance of service/provider contractual terms and use

Coordinated, delegated and assigned the daily staffing activities in all areas of imaging including: inpatient, outpatient, mobile, operating room and emergency services

Partnered with Imaging Director for personnel staffing, new hire training, and performance evaluations for 25+ clinical FTEs

Responsible adherence to and management of fiscal responsibility and departmental budgeting, FTE Management, Customer retention, and customer relations management

IT Support - PACS Administrator, Radiology Imaging Associates - IT, Englewood, CO, 2008

Performed Clinical Testing, New Application Launch, and overall management of a Companywide Quality Assurance Peer Review Program (PeerVue)

Executed information technology systems critical thinking, trouble-shooting, and problem solving

Conducted training for new and ongoing users on state-of-the-art Imaging Workstations

Oversaw administration and management of all network Picture Archiving and Communication System (PACS) servers and workstations

Developed and maintained interface policies and procedures

Clinical Director/Coordinator, Concorde Career College – Radiography, Aurora, CO, 2004-2007

Overall management and oversight of Clinical Externship program and associated curriculum

Erected exceptional affiliate relationships beyond campus expectations using tactful site to site (B2B) sales and recruitment techniques including business interviews and compelling and pursuasive presentations

Negotiated and secured new contract acquisition and maintanence of State-Wide clinical support of the program

Collected and analyzed market and demographic data in order to target opportunistic channels and determine eligible clinical facilities and organizations

Course instruction duties as assigned by the Program Director

Assistant Director duties as assigned by Program Director and Campus President: student and faculty interview, enrollment and hiring, and accreditation compliance and outcomes data management

Education:

Masters of Business Administration, Graduated Honors, Regis University, Denver, CO

Bachelors of Science, Cum Laude, Northwestern State University, Natchitoches, LA

Courses in Higher Education, Concorde Career College, Aurora, CO

Continuing Education, American Registry of Radiologic Technologists (R) – License # 312367

Certifications:

Microsoft Office Specialist

Licensed Registered Technologist – ARRT(R)

Colorado Department of Higher Education - Private Occupational Credentials - Instructor (#17550)

Professional Affiliations and Recognition:

Member, Employee Dispute Resolution Committee, Swedish Medical Center

Member, Employee Appreciation/Activities Task Force, Swedish Medical Center

Member, Unit Based Counsel, Swedish Medical Center

Member, Clinical Adjunct Faculty, Community College of Denver

Recognition, President and CEO Award for Commitment/Dedication, Concorde Career College

Recognition, “To The Limit” Award, University of Colorado Hospital

Recognition, “Employee of the Month” Award, Concorde Career College

Volunteer, 9 News Health Fair, Outstanding Service Certificate of Appreciation

Volunteer, Denver Burn Foundation and Friends of Denver Fire

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