HELSA H. BENITEZ

***** ***** **. **** * Desert Hot Springs, CA 92240

760-***-**** cell 760-***-**** home

acqn5s@r.postjobfree.com

mailto:acqn5s@r.postjobfree.com

mailto:acqn5s@r.postjobfree.com

Career Objective:

To secure a position as a front and back office registered dental assistant within an established practice for the benefit of providing excellent patient care, and greatly enhancing my skills, knowledge,

And training in the medical and surgical modern dentistry.

Education:

North-West Accredited College Of Medical/Dental and Legal/Law Assistants

West Covina, CA 800-***-****

Kaplan College Registered Dental Assistant Diploma

Palm Springs, CA 760-***-**** 800-***-****

Chino High School Diploma of Graduation

Chino, CA 909-***-****

Summary of Qualifications:

Bi-Lingual [English/Spanish] fluent spoken & written

Positive influence in the workplace and high level of ethics

Excellent ability for maintaining efficient organizational skills

Ability to maintain excellent communications with customers

Committed to professional excellence and patient care

Able to handle a wide variety of tasks and complete assignment

Skills & Abilities:

● Trained in RDA Procedures

● Basic Vital Statistics

● Coronal Polishing/Pit & Fissure Sealants

● Intral/Extra Oral Photography

● Four Handed Dentistry

● Alginate Impressions

● Fabrication of Temporary Crowns & Bridges

● Temporary Restorations

● Sterilization/Sanitation Processes

● Breaking Down & Setting up of Operatory

● Seating & Dismissing patients

● Knowledge of Orthodontic Procedures

●Surgical Tray Set-ups [Periodontal Surgery, Endodontic, Pedodontic, Oral Surgery, General)

● Proficient in Dental Terminology

● Back Office Procedures

● Front Office/Clerical Skills

● Reception/Insurance Billing

● Patient Scheduling

● Professional Phone Etiquette

●Order & Purchasing Inventory

●Digital Radiology [Dexis Program]

●Use of Patterson Eagle soft Program Application

●Microsoft Office

Licenses & Certification:

●BLS Credential-American Heart Association/Healthcare Provider

● Registered Dental Assistant/ State Board of Dental Examiners License

●Certification-Coronal Polishing

●Certification-Pit & Fissure Sealants

●Certification-HIPPA/Infection Control

●X-Ray/Radiology License

Work Experience:

Western Dental Center

06/1990- 07/1992

Front & Back Office Dental Assistant

Claremont, CA

Duties performed were Front Office procedures such as pulling charts for the day of services being rendered,

Charted onto the patient record maintaining updated medical and personal information, patient scheduling,

Collecting of co-payments, insurance verification and billing. Answered incoming phone calls on a ten-line

Switchboard. Back Office duties consisted of performing dental x-rays, seating & dismissing patients, sterilization/

Sanitation processes and various duties as assigned from Dentist

Dr. Beauchamp, Western Dental Services

LA County Regional Front Office Insurance Claim Tracer & Credit Collections Specialist

La Habra, Anaheim Heights, Claremont, Santa Monica, and El Monte

909-***-**** Home Office 800-***-**** corporate office

Business Secretarial Dental Assistant Duties Performed were under the supervision of the regional managing Dentist and includes Tracing Insurance Claims/summary of the claim accounts, Bookkeeping of patient record services rendered, Business Letters to Insurance Companies and Patients, Bank Deposit Logbook, Productivity Annual Reports According to Dental Office Location and its Managing Dental Provider, Daily summary reports of accounts payable/receivable, Final Reports of Patient treatment contracts/completion of treatment plans, Doctor reports from referrals with thank-you letters, reports of all case presentations for the day, reports of call Logs from all front office personnel, Dental Record Cases Secured under Hippa dental practice act, Spreadsheets of Numbers in the regional area of LA and San Bernardino county’s neighboring cities. Report to Corporate Office My Logbooks and Presentations, Visit regional dental Office Insurance Clerks/assistants assigned to me by regional Corporate Manager

Western Dental Services, Inc.

Fontana 9/2001 7/2003

Certified back Office dental assistant/sterilization clerk

Digital x-rays and chair side assisting, sterilization/sanitation accordingly to OSHA and safety standards, basic vital statistics

Chair side assist for specialty doctors such as Oral Surgeon, Periodontics, and Pedodontist and all duties assigned From the General Dentist.

Western Dental Center

03/2011- 09/2012

Registered Dental Assistant

Indio, Cathedral City, Palm Springs, Banning

Registered Dental Assistant duties performed including coronal polishing and pit& fissure placement of sealants.

Digital x-rays and chair side assisting, sterilization/sanitation accordingly to OSHA and safety standards, basic

Vital statistics, patient charting, alginate impressions, temporary restorations, and intra/extra oral photography.

Chair side assist for specialty doctors such as Oral Surgeon, Periodontics, and Pedodontist and all duties assigned

From the General Dentist.

Dr. Benia DDS Periodontist

Palm Springs, Covina, Northridge offices

9/2013-12/2013

RDA front and back office Palm Springs 760-***-****

Covina 626-***-**** North-ridge 818-***-****

Front Office Management, Insurance Billing, treatment presentations, credit leasing contracts, daily reports, productivity reports, doctor follow-up reports for patients whom were referred, accounts payable, accounts receivable, bank deposits, payroll for employees, Interviewing dental candidates for employment,

Doctor’s personal business dental administrator, small business management for the dental practice, radiology, coronal polishing, pit & fissure sealants, assisted in implantology, patient education, sterilization, marketing, advertisements, arranged meetings for doctor and other dental office prospects, networking with insurance companies, scheduling, answering phones, charting, filing, pulling charts for next day, confirming appointments for the next day, Insurance eligibility, ordering supplies for the back office and the front office, patient quality

Service representative.

Borrego Community Health Foundation

Desert Hot Springs Community Health and Wellness Center

Feb/2014-May/2014 760-***-**** ext.5077

Registered Dental Assistant and Dental Office Customer Service Representative

Duties included all registered dental assistant duties under the supervision of the dentist in the back office. Coronal Polishing, pit & fissure sealants, radiology, vital statistics, chair side assisting both general dentist and pedodontist. Started the electronic record conversion from paper chart to a program called medi-dent.

Duties in the front office were answering phones, pulling charts, checking insurance eligibility, posting payments, patient registration, trained on a medical

Program called EHS, data entry, Microsoft Office Professional Management, Supervised the dental front Office and worked closely with the dental manger in administration bldg. as with the chief officer of dental operations/ vice president of the Borrego Dental Services Board Committee. Ordered supplies, worked a FAX server, Scanner (for scanning all documents to the charts), Copier Machine, Credit Card machine, Cash-out register logbooks for daily bank deposits, Productivity report daily of providers production and prepared call log reports for all the customer service representatives that work in the healthcare center, appointment scheduling, and organizing huddles for team communication.

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