Armand Hildeberte
Dallas, TX *****
acql1v@r.postjobfree.com
CAREER OBJECTIVE
Position as a Bilingual Customer Service Representative.
SUMMARY OF QUALIFICATIONS
Results-oriented professional with extensive and broad-based experience in a solid record of achievement in building and maintaining client relations to maximize results.
•Excellent oral and written communicator.
•Detail-minded, initiative-driven, and fluent in Spanish.
•Proficient in Microsoft Word, Excel, and PowerPoint.
PROFESSIONAL EXPERIENCE
Leasing Agent
Oak Hollow Apartments Dallas, TX 11/10-present
Provide information about the community and property to the prospective tenants, schedule visits to the property, and determine client compatibility.
Expedite tenant requests and administer maintenance orders.
English Teacher South Korea 10/07-10/10
Instructed students in conversational grammar, vocabulary, and idioms.
Assessed student performance, led class discussions, and measured student progress.
Tested prospective students, devised lesson plans, and modified course objectives.
Professional Scorer
Pearson Education Dallas, TX 02/07-06/07
Resolved customer problems and clarified complaints.
Monitored customer records and serviced product inquiries.
Managed conflict resolutions and utilized computer applications.
EDUCATION
The University of Texas at Austin
Bachelor of Science in Radio-Television-Film, August 1997