Zach Swerdzewski acqeil@r.postjobfree.com C 323-***-****

http://www.krop.com/zachs

SR. “UX” USER EXPERIENCE LEAD / HYBRID IA

PROFILE

With over 200 clients in 13 years Zach is an innovative and forward-thinking Sr. UX Lead and Hybrid IA with systematic organization and leadership skills who solves complex business development challenges with thoughtful, elegant, and clearly defined strategies that drive positive brand awareness in markets nationwide. He has worked across a diversified platform in web, tablet and mobile devices specializing in iOS system development. Skill sets in human factors and ergonomics have helped lead the pioneering projects in sectors like automotive, military, aerospace, financial, health, entertainment, internet, gaming and mobile industries. Zach has delivered leading-edge corporate user-centered designs including improved user interaction, cognitive relationships, cutting edge technology integration, and UI development. In a leadership role, he is a swift alliance builder successful in managing relationships and partnerships with major partners to catapult products and services to the forefront of their markets.

Worked as a Sr. UX Designer for one of the most aggressive Digital Consultant Startups BCG DV grossing over 50 million in 2 quarters.

Led as the Sr. Information Architect and UX Designer for unannounced virtual world being developed by Lane Merrifield (Club Penguin Founder) and Starr Long (Ultima Online) for The Walt Disney Company designing custom UI for Tablet interfaces, ultimately becoming Disney Infinity.

Co-designed and built a reward engine with achievements, badges, levels, and points for Disney Interactive for their unannounced virtual world gamespace for iPad and Web.

Devised a proven process in discovery phases of building out client visions that are universally understood across all creative departments.

Redesigned Fiat USA’s version of the car configurator user interface to meet U.S. standards in comparison to European markets.

UX Lead to a Guitar Center Team to rebuild a more effective taxonomy and providing alternate scalability in mobile and tablet integration governing a 500,000+ product based e-commerce website.

Awarded a Certificate for design from General Motors as an UI Designer for exceptional design and development of the 2007 Cadillac luxury vehicles for concepts, interactive design, new prototype implementation, and improved navigation systems.

Areas of Expertise

iOS Mobile & iPad Wireframing

UI Prototyping – iOS, Android, Surface,

Leading Small Teams of Creatives

User Experience Testing / UX Design

Site Maps and Content Inventory

Process Architecture & Intellectual Property

Navigation Flows

Information Architecture & Site Audits

Product Commercialization

Reward Engine Building: Web or Games

Cognitive Science & Human Factors

Human Centered Interaction Design

PROFESSIONAL EXPERIENCE

TBC, Juno Beach, FL Oct 2014 – Present (Remote FT Contract)

TBC Corporation is one of the nation's largest vertically integrated marketer of tires for the automotive replacement market. The Company's retail operations include Company-operated tire and automotive centers under the " Tire Kingdom", "Merchant's Tire & Auto Centers", and "National Tire & Battery" brands.

Sr. UX Designer / Hybrid IA

• Mobile and Web iOS responsive design for e-commerce consumer facing platforms, internal portals, POS Systems

Clients: www.midas.com, www.sumitomotire.com, www.speedeeoil.com, www.bigotires.com, www.tirekingdom.com

Cline, Davis, Mann Agency, Playa Vista, CA Feb 2015 – May 2015 (FT Contract)

Positioned as the world's premier healthcare communications network, CDM offers its clients a global talent pool devoted to the needs of the healthcare industry, providing a truly international point of view and immediate access to information, ideas, and local expertise around the world.

Sr. UX Lead Designer & IA

Leading all UX for web, mobile, iPad and iRep specialized for the health care industries.

Clients: www.amgen.com, www.gilleadsciences.com, www.acadia-pharm.com, www.questdiagnostics.com

Weezlabs, Santa Monica, CA Dec 2014 – January (Contract)

WeezLabs, Inc. is a leader in the development of mobile applications for iOS and Android devices, database solutions and high quality websites.

Discovery Phases UX Designer and IA

Developing Mobile iOS Apps from discovery to annotated wireframes and eventually proof of concept maps.

Clients: Wingman Mobile App.

Boston Consultant Group - Digital Ventures, Manhattan Beach, CA Jan 2014 – Oct 2014 (FT Hire)

The Boston Consulting Group is a global management consulting firm and the world's leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest-value opportunities and address their most critical challenges.

Sr. UX Designer / IA

Sr. UX Designer using Human Centered Design and Cognitive Science to create strong UX Wireframes, Mockup designs and IA flow diagrams to establish strong interactions between varying users for Fortune 500 clients.

Clients: www.bcg.com, www.metro.net, www.lufthansa.com, www.lillydiabetes.com, San Pablo Farmacia, BCG Digital Ventures, Royal Caribbean International, American Express

Booz Digital, Manhattan Beach, CA February 2013 – December 2013 (FT Contract)

Booz Digital is a full-service team of strategists, designers, and technologists who help companies turn ideas into transformational digital businesses.

Sr. UX Designer / IA

Sr. UX Designer working on mock ups, user pitches, prototype UI’s and iPad / Mobile UI Integrations for Fortune 500 clients

Clients: Citibank, Avon, Orange, Microsoft, Qatar, General Mills, Otto, HP, Lilly Diabetes, AT&T, BMO, T-Mobile, Pfizer, 3M, DER, AMP, Deutsche Bank, FedEx, Bank of the West, Henkel, ING, Allianz, Tui, JM Family Enterprises

Disney Interactive, Glendale, CA March 2012 – December 2012 (FT Contract)

Formerly known as the Walt Disney Internet Group and Disney Interactive Studios, oversees various websites and interactive media owned by The Walt Disney Company and its subsidiaries.

Sr. Information Architect & UX Designer

Led as the Sr. Information Architect and UX Designer for unannounced virtual world being developed by Lane Merrifield (Club Penguin Founder) and Starr Long (Ultima Online) for web, mobile, iPad and Kindle devices developing innovative UI.

Custom prototyping UI development for Social Media Spaces and R&D process flow architecture with site audits and user testing.

Clients: www.clubpenguin.com, http://en.wikipedia.org/wiki/Pixie_Hollow, https://infinity.disney.com

The Cimarron Group, Hollywood, CA February 2012 (Contract)

Cimarron is a full-service Entertainment and Brand marketing agency focused on executing innovative campaigns with solid marketing strategy.

Information Architect & UI Designer

Clients: www.mgmgrand.com, www.mgmgrandsanya.com

Jett Media Group, Los Angeles, CA November 2011- January 2012 (FT Contract)

Jett Media Group is a Los Angeles website design firm and a full-service creative agency that helps clients succeed online by creating impactful, results-driven digital solutions. Sr. Information Architect & UX Designer

Design Lead on Social Media Web App & Mobile

Clients: www.dexone.com

Fox Sports Mobile Division, West LA, CA October 2011 (Project Based)

Fox Sports Net is headquartered in Los Angeles' Westwood area. Its master control facilities are based in both Los Angeles and Houston. In February 2005, News Corporation (Fox's parent company) became 100 percent owner of "Fox Sports Net/National Sports Partners."

User Experience Researcher

Clients: www.foxsports.net

72 & SUNNY, El Segundo, CA • July 2011 – August 2011 (Project Based)

72andSunny a boutique interactive agency drives transactions by making brands matter in culture. The company has offices in Los Angeles and Amsterdam.

UX / UI Designer

Providing R&D expertise on UI development for automotive configurators

Clients: www.fiatusa.com, www.chrysler.com

GUITAR CENTER, Westlake Village, CA • March 2011 – July 2011 (FT Contract)

Guitar Center is the largest chain of musical instrument retailers in the world with 217 locations throughout the United States.

UX Lead – Sr. Information Architect

Leading UX Development for the e-commerce division of Guitar Center and sister companies.

Clients: www.guitarcenter.com, www.musiciansfriend.com

JOYSTICK INTERACTIVE AGENCY, Marina Del Rey, CA • Jan 2011 – Feb 2011 (Project Based)

Joystick Interactive (joystickinteractive.com) is an online marketing agency specializing in online flash, static and rich media advertising.

Sr. Interactive Producer

Managed Jr. Producers and programmers to execute tasks related to interactive development

Clients: www.gamespot.com, www.ign.com, www.hulu.com, www.callofduty.com

ADVANSTAR COMMUNICATIONS, Woodland Hills, CA • April 2010 – October 2010 (FT Contract)

Advanstar Communications Inc. (www.advanstar.com) is a leading worldwide media company providing integrated marketing solutions for the Fashion, Life Sciences and Powersports industries.

Wireframe Monkey & Wordpress Design Guru

Managed and led web, print and interactive design for over a dozen websites while micro-managing multiple departments.

Clients: DVM360, Licensing Expo, Dealernews, CMAC2010, Motorcycleshows, Dental Products Report, MagicOnline.com

APPLIED MINDS INC., Glendale, CA • 2004 – 2007 (FT Hire)

Small company that invents, designs, and prototypes products and services for industry and government. The company is comprised of an interdisciplinary group of artists, scientists, and engineers. Projects range from toys to cancer treatments, from buildings to algorithms, and from off-road vehicles to high-resolution displays.

UX & UI Designer / Industrial Designer

Awarded a Certificate for design from General Motors as an UI Designer for exceptional design and development of the 2007 Cadillac luxury vehicles for concepts, interactive design, new prototype implementation, and improved navigation systems.

Improved interface interaction by architecting a working prototype Navigation System for GM. Recognized as a subject matter expert in user experience research methods. Performed product and Q & A persona testing to deliver systematic and logical relationships.

Innovated a Situational Awareness interface for a vehicle that joins the car’s interface and user’s personality and formulates a personalized driving experience that can be modified by the user’s web portal via the web. Created Personas, flow and navigation maps, user stories and wireframes to fabricate a prototype.

Instrumental in the development of UI for Northrup Grumman’s Portable Command Center, 3D mapping device, Touch Table systems, and Sony’s Interactive Studio Experience. Delivered projects on time and under budget in tough deadlines to surpass critical specifications.

User tested all luxury navigation competitors systems to acquire research and data to build unique features. Polled users, conducted research methods, data analysis, coordinated and conducted usability testing and prepared written analysis for discussions.

Devised and developed Apache helicopter interfaces for the US Air force using tonal color risk zones and location based sensoring.

Clients: www.northrupgrumman.com, www.sunsystems.com, www.USAirforce.com, www.generalmotors.com, www.sony.com, www.nasa.com, www.apple.com, NASA, Department of Defense

EDUCATION

Bachelor of Science (B.S.) degree in Graphic Design Florida State University 2001

Bachelor of Arts (B.A.) degree in Business Marketing Florida State University 2001

Minor: Psychology focusing on Cognitive Science or Human Interaction Florida State University 2001

PROFESSIONAL DEVELOPMENT

Worked with the Disney Learning Team in Austin and Los Angeles analyzing data to establish better game UI for education with children

Overall curiosity for new tech, new devices, existing apps and how to improve them, natural ux problem solving, Mobile and Tablet iOS strengths.

Workshop discussions about cutting edge trends, devices, iOS technologies and tablets, skunk works tinkering.

QA skills and user testing for developing and testing prototypes through reviews and edits from principal clients

Disney Interactive Workshops concerning game development UI, and integration between console games, tablet, mobile and web

Human Factors and Instructional Design Training including user testing methods, site audits and usability improvements from Applied Minds Inc.

Industrial Design Theory, Fabrication and Mill Skills Training from Applied Minds Inc. including Forklift and Genie Lift Certifications.

Waterfall and Agile work methods. Worked in Corporate, Agency, and Startups.

Skill sets in Responsive and Dynamic design across Web and Devices.

TECHNICAL PROFICIENCIES

Creative Process Development Management / QA

Omnigraffle Pro

Photoshop

Jira & Confluence

Google Docs

.net (awareness)

Jquery/HTML5 (aware)

QA documenting

Rich Media Admin

Illustrator / InDesign

BaseCamp Staging

CSS (awareness)

Webtrends Analytics

Invision Prototyping

Briefs iOS Prototyping

Photoshop

Infinity Game Engine UX

Wordpress (awareness)

Drupal Admin

Keynote

Google Analytics

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