KELLY GRAHAM *** PALMER RD, APT ** FT. WASHINGTON, MD 20744 301-***-**** acqeav@r.postjobfree.com

Medical Assistant

RMA with experience in a multi physician practice. Known for dedication to providing premium patient care. Skills include:

? Medical Records Management

? Data Entry (50 WPM)

? Injections

? Filing

? Taking Patient Vitals

? Blood Draws

? Patient Scheduling

? HIPAA & JCAHO Knowledge

--- Flu clinic

Education

Phlebotomy Technician, Prince Georges Community College, Largo, MD ? August 2012

Currently completing clinicals to sit for Certified Phlebotomy exam.

Medical Assistant (MA), TESST Technology Institute, Beltsville, MD - October 2011

Certified in First Aid & CPR, (2014-2016)

High School Diploma, Lake Mary High School, Lake Mary FL - May 2006

Professional Experience

Southern Maryland Foot and Ankle, Clinton/Waldorf, MD

Medical Assistant Coordinator, November 2012 - Present / Medical Assistant, April 2012 ? November 2012

Serves as the supervisor of a 5 member team of medical assistants for two office locations. Oversees and implements all training, scheduling, ordering of supplies and day to day operations of the MA?s. Assists doctor and nurse in surgical center. Key Results:

? Consistently receives praise for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing), that allows doctors and to focus on the health concerns of their patients.

? Proficiently takes patient medical histories and vital signs, collects specimens and performs X-rays, dresses wounds and performs minor surgical procedures.

? Ensures the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

? Implements practice?s quality assurance and control programs. Ensures compliance with HIPAA, CLIA and OSHA regulations; improves patient care/satisfaction.

? Reacts calmly and effectively in emergency situations adding the personal, caring touch that immediately puts patients at ease.

Riderwood, Medical Center, Silver Spring, MD

Medical Assistant Student, September 2010 ? October 2011

Served as a key member of interdisciplinary healthcare team for a busy medical practice. Assisted six MDs as well as PA and RN team in ensuring optimal patient care and smooth daily functioning of office. Key Results:

? Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing), that allowed doctors to focus on the health concerns of their patients.

? Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, chemistry analysis, hematology, and urinalysis).

? Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

? Implemented practice?s quality assurance and control programs. Ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction.

? Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.

Volunteer Work ? Heart to Hand Association, 9-2014 to 12-2014 ? Worked in multiple communities in the DMV drawing blood for HIV/AIDS, Gonorrhea and Syphilis detection.

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