BILL COYNE 703-***-****
THE PLAINS, VA *****-**** acqd8t@r.postjobfree.com
GENERAL MANAGER / VICE PRESIDENT SALES
TURNAROUND SPECIALIST * TELECOM/CLOUD * CHANNEL CREATION/MANAGEMENT * START UP
TOP/BOTTOM LINE GROWTH * ACQUISITIONS * INNOVATIVE SALES PROGRAMS
EXPERIENCED SALES AND MARKETING LEADER WHOSE TEAMS NEVER FAIL TO SET NEW SALES RECORDS USING DIRECT, INDIRECT OR A COMBINATION OF
DISTRIBUTION CHANNELS. EXCEPTIONAL LEADER WHO INSPIRES AND MOTIVATES TEAMS TO DELIVER REMARKABLE RESULTS IN A SHORT PERIOD OF
TIME.
DRIVES PRODUCTIVITY BY HIRING TALENTED PEOPLE AND THEN TRAINING THEM TO BE EVEN BETTER. ESTABLISHES CLEAR PERFORMANCE
BENCHMARKS TO MEASURE SUCCESS, WHILE ESTABLISHING THE MANAGEMENT PROCESSES NECESSARY TO HOLD PEOPLE ACCOUNTABLE FOR MEETING
AND EXCEEDING PERFORMANCE STANDARDS.
POSSESSES AN UNQUENCHABLE PASSION FOR PEAK PERFORMANCE WHICH IS INFECTIOUS.
CORE COMPETENCIES
TOP/BOTTOM LINE GROWTH PRODUCT INNOVATION MOTIVATING SALESPEOPLE
SALES TRAINING TEAM DEVELOPMENT KEY NATIONAL ACCOUNTS
SALES INCENTIVE PROGRAMS CUSTOMER FOCUS PUBLIC SPEAKING
SALES STRATEGIES STRATEGIC ALLIANCES TEAM BUILDING
PROFESSIONAL EXPERIENCE
NEONOVA NETWORK SYSTEMS, NC 2013 - 2015
DIRECTOR CLOUD SALES, CHANNEL MANAGER
INCREASED SALES OF SAAS SERVICES BY OVER 250% FROM PRIOR YEAR BY ESTABLISHING CLEAR OBJECTIVES AND HOLDING SALESPEOPLE AND
PARTNERS ACCOUNTABLE. INITIATED MULTIPLE SUCCESSFUL MARKETING CAMPAIGNS TO GENERATE LEADS FOR CHANNEL MANAGERS AND PARTNERS.
SUCCESSFULLY INTEGRATED AND MANAGED TWO SEPARATE ACQUISITIONS.
REDUCED OPERATING EXPENSES BY 50% WHILE INCREASING SALES
ESTABLISHED TEAM APPROACH WITH MARKETING AND OPERATIONS AND TOP PARTNERS
REDESIGNED PARTNER PROGRAM TO BETTER SUPPORT CONSISTENTLY PRODUCTIVE PARTNERS
COYNE CONSULTING SERVICES, INC. (CCSI) VA 2008 - 2013
PRESIDENT
CCSI PROVIDED INDEPENDENT SALES, SERVICE AND BUSINESS DEVELOPMENT CONSULTING SERVICES TO ASSIST FIRMS AT IMPROVING SALES
PRODUCTIVITY AND INCREASING CUSTOMER SATISFACTION RESULTING IN HIGHER REVENUES AND REDUCED ATTRITION RATES.
DESIGNED NEW SALES PROGRAM FOR A LEADING IT MOBILE APPLICATION DEVELOPMENT FIRM
HIRED AND TRAINED SALES TEAM FOR A START-UP VIRTUAL IP/PBX PIONEER
SOURCED, HIRED AND TRAINED SALES TEAM FOR A LEADING NON-PROFIT GLOBAL EDUCATIONAL SERVICES COMPANY AND PERSONALLY SOLD
NATIONAL INSTITUTES OF HEALTH AND DEPARTMENT OF STATE
NORSAT INTERNATIONAL, INC.
CEO & PRESIDENT
MANAGED CANADIAN
PUBLICLY TRADED TECHNOLOGY COMPANY TO DEVELOP A GAME CHANGING PRODUCT FOR THE PORTABLE SATELLITE TERMINAL
INDUSTRY.
RAISED $3M EUROPEAN FUNDING TO DEVELOP, ENGINEER, AND MANUFACTURE THE FIRST BACK-PACKABLE MOBILE
THE NECESSARY IN
SATELLITE TERMINAL IN THE INDUSTRY.
THE U.S. DEFENSE DEPARTMENT WAS ONE OF NORSAT'S LARGEST CUSTOMERS
INITIATED THE BUSINESS DEVELOPMENT PROGRAM THAT RESULTED IN PARTNERSHIPS WITH A TIER 1 GLOBAL DEFENSE INTEGRATOR AND A
WELL KNOWN MINORITY OWNED DEFENSE CONTRACTOR ENABLING THE COMPANY TO PARTICIPATE IN SEVERAL MAJOR ID/IQ DOD
CONTRACT AWARDS INCLUDING $5M FOR THE NAVY AND $500M FOR SPAWAR
TERRESTAR NETWORKS VA 2007-2008
SENIOR VICE PRESIDENT CARRIER PROGRAMS & BUSINESS DEVELOPMENT
HEADED UP THE COMPANYS SALES & BUSINESS DEVELOPMENT EFFORTS TO IDENTIFY, PENETRATE AND ACQUIRE AGREEMENT FROM VARIOUS
TELCOS TO USE A UNIQUE 4G NATIONWIDE SATELLITE SERVICE. DEVELOPED DISTRIBUTION PARTNERSHIPS FOR FUTURE IMPLEMENTATION UPON
SATELLITE LAUNCH.
SOLD OVER $4M IN FUTURE TERRESTAR SERVICES TO A NATIONWIDE TELECOMMUNICATIONS PROVIDER
NORSAT INTERNATIONAL, INC. CANADA 2005-2006
PRESIDENT & CEO
UNIVERSAL ACCESS, INC. IL 2000-2002
SENIOR VICE PRESIDENT SALES & CLIENT SERVICE, VICE PRESIDENT BUSINESS DEVELOPMENT
CREATED AN INDUSTRY LEADING SALES ORGANIZATION IN IAAS TELECOM/IT SPACE THAT GENERATED REVENUE GROWTH $2.4M TO OVER
FROM
$100M IN LESS THAN TWO YEARS.
SENIOR MEMBER OF IPO TEAM WHICH RAISED $160M IN FUNDING
OPENED EUROPEAN OPERATIONS
CABLE & WIRELESS VA 1991-2000
CHIEF OPERATING OFFICER, SENIOR VICE PRESIDENT SALES, MARKETING & CUSTOMER SATISFACTION, VICE PRESIDENT SALES
PROPELLED $90M 1991 $1B 1999 (30% ANNUAL GROWTH RATE); CREATED INNOVATIVE MARKETING
SALES GROWTH FROM IN TO OVER IN
70% (FROM 3% 1%)
PROGRAM RESULTING IN IMPROVED SALES AND MARGINS WHILE REDUCING CUSTOMER ATTRITION BY OVER TO LESS THAN
RESULTING IN THE BEST RETENTION RATE IN THE INDUSTRY.
DESIGNED CUSTOMER FOCUS PROGRAM
UNIQUE WHICH WAS RECOGNIZED IN BESTSELLING BUSINESS BOOK AND NATIONAL BUSINESS
CABLE & WIRELESS PLC.
MAGAZINE WHICH WAS INTRODUCED INTERNATIONALLY BY
DEVELOPED SALES TRAINING PROGRAM C
SPECIALIZED TO ASSIST SALES REPS IN PENETRATING ACCOUNTS AT THE LEVEL BASED ON
UNIQUE QUESTIONING METHODS INCORPORATING CONSULTATIVE SELLING TECHNIQUES.
REENGINEERED 500 CUSTOMER
PERSON SERVICE CALL CENTER TO BE AN OFFENSIVE REVENUE PRODUCING UNIT WHICH ALSO PROVIDED
BETTER SUPPORT FOR THE COMPANYS MOST VALUABLE CUSTOMERS.
SPRINT NY 1983-1991
VICE PRESIDENT & GENERAL MANAGER, REGIONAL SALES DIRECTOR, DISTRICT MANAGER
PROVIDED LEADERSHIP IN SALES, SERVICE, MARKETING, FACILITIES, SECURITY, HR AND OPERATIONS
REVITALIZED LAST PLACE DIVISION TO BECOME #1 IN 6 MONTHS, A POSITION IT HELD UNTIL I LEFT THE COMPANY
CREATED INNOVATIVE STRATEGIC ACCOUNT PROGRAM WHICH REDUCED CUSTOMER ATTRITION FROM 6% MONTHLY 2%
TO LESS THAN
ALLOWING THE DIVISION TO RETAIN TENS OF MILLIONS IN REVENUE AND CREATING THE FOUNDATION FOR THE SUSTAINED REVENUE
GROWTH WHICH KEPT IT #1 (THIS PROGRAM WAS THEN INTRODUCED NATIONWIDE BY SPRINT.)
GREW ACCOUNTS BILLING IN EXCESS OF 1M PER YEAR FROM 10 TO OVER 250.
EDUCATION B.A. POLITICAL SCIENCE, ST. JOSEPHS COLLEGE, PHILADELPHIA, PA