Michael S. Jackson
**** **** ***** ********, ********* 38401
Home: 931-***-**** Cell: 615-***-****
acqbcr@r.postjobfree.com
QUALIFICATIONS SUMMARY
Highly accomplished Manager with in-depth, long-term involvement in successfully managing manufacturing operations including warehouse facilities, distribution, production scheduling, and customer service. Expertise encompasses identifying low efficiency areas and implementing cost reduction strategies to maximize profitability.
Extensive experience directing manufacturing operations within increasingly responsible positions requiring expertise in process control and cost reduction. Inventory Control. Lean Manufacturing. 5S
Strong interpersonal and communication skills to interact confidently and professionally with personnel at all levels. TOSHA. Team building and staff recruitment. Tier1 Auto Supplier.
Self-starter with proven success at greatly enhancing numerous areas of business.
Enthusiastic, self-motivated and goal-oriented, skilled in formulating and implementing efficiency and productivity strategies. Great planner and organizer, Able to react on the fly.
Exceptional analytical capacity to easily assess situations and implement corrective and preventative actions.
Outstanding leadership ability; can easily motivate others to achieve individual and organizational goals.
Ability to appoint, train and retain a team of high performance leaders.
PROFESSIONAL EXPERIENCE
2003 – PLASTICYCLE CORPORATION - Nashville, Tennessee
Plant Manager
Oversee day-to-day operation of all production and distribution departments for two facilities.
Start up of facility. Increased operation to 3 shifts with Team building
Developed and implemented all safety processes and procedures.
Monitor safety throughout the operation including documenting audits and events.
Analyze plant capacity and schedule product runs accordingly. Dispatch of trucks.
Establish budgets and measure compliance, making adjustments accordingly.
Perform Human Resources duties including interviewing candidates, selecting new hires and overseeing new employee orientation.
Automotive parts manufacturing. Nissan, GM, Toyota
Devise and execute process and procedure improvement strategies. Inventory Control
2000 - 2003 CLOPAY PLASTIC PRODUCTS CO. - Nashville, Tennessee
Shipping and Receiving Manager
Successfully increased on time delivery rate to 98%.
Composed and employed initial ISO procedures to attain certification.
Oversaw finished goods including performing cycle counts to maintain 99% accuracy rate.
Researched and analyzed distribution concerns and applied appropriate corrective actions.
Developed budget for entire department and monitored spending to ensure compliance.
Implemented cost savings program resulting in a $500,000/year reduction in savings.
1999 - 2000 TEM SYSTEMS - Tampa, Florida
Branch Manager
Managed daily activities and functions of branch location.
Monitor all aspects of the operation including scheduling, cost control, profitability, sales, marketing, customer service, quality control and estimating.
Established and maintained trusting customer/vendor relationships resulting in repeat business and referrals.
Developed and launched Preferred Client Agreement, increasing sales by 50%.
Provided exceptional leadership by instructing and mentoring employees in all facets of the business including leadership, teamwork and communications.
1998 - 1999 TIME & PARKING CONTROLS - Atlanta, Georgia
Operations Manager
Directed company operations including sales, service, distribution and budgeting.
Implemented 24-hour, 7 days a week service resulting in 100% customer satisfaction rating.
Instituted Preferred Customer program, boosting maintenance contracts to over $250K.
Served as Project Manager for installations, estimations, layout and manpower.
Responded to and resolved customer complaints.
Utilized strict procedures to successfully reduce costs. Cycle Counting
1994 - 1998 SUMITOMO PLASTICS MACHINERY - Atlanta, Georgia
Materials Manager
Directed and coordinated sales efforts for over 32,000 components.
Oversaw CNC machining, purchasing, forecasting, scheduling, customer service, distribution, shipping and receiving and Inventory Control.
Daily customer interaction including expediting orders, troubleshooting and resolving complaints.
Daily vendor interaction with both international and domestic suppliers; Negotiated pricing and lead times.
Member of a team charged with initializing new software program.
Initiated new procedures for purchasing including setting up safety stock for high usage parts.
Successfully decreased costs by 60% resulting in increased revenue.
Reengineered several facets of the operation including customer service, order processing and purchasing, increasing efficiency and response time to customers.
Established return goods policy, bills of materials and warranty procedures.
1982 - 1994 SHOP-VAC CORPORATION - Binghamton, New York
Distribution Manager
Initiated start-up operation and directed efforts of distribution center for US, Canada & Europe.
Grew 6,000 SF warehouse to two 350,000 SF warehouses and directed both facilities.
Managed shipping, receiving and inventory control.
Scheduled material receipts from vendors for production lines operating 24 hours a day.
Supervised, evaluated and trained a group of 52 employees.
Controlled all freight and negotiated contracts with carriers for domestic and international shipments.
Responsible for managing over $30 million in inventory for five warehouse locations. Maintained accuracy and integrity of said inventory with less than 0.4% variance.
Conducting staff meetings and encouraged employee participation in various start up programs.
Created and adhered to budget for entire distribution center.
Instrumental in implementation of BPICS software program.
EDUCATION
STATE UNIVERSITY OF NEW YORK - Binghamton, New York
Bachelors Degree - Business Management
ADDITIONAL TRAINING
Numerous courses and seminars in Supervision and Distribution and Inventory Management
Member - International Materials Management Society
ISO 9000-2000, 5S, JIT, Kaizen and World Class Company
Kepner Tregoe Problem Solving Training
Software - BPICS, Growth Power, MAS90, Oracle, Microsoft Office Suite, AS400
Personal References Available Upon Request