Contact Information
* *** **-**** ******, Haram,
Giza, Egypt
(002) 010********
***********@*****.***
eg.linkedin.com/pub/nehal -abd-el-
latif/15/6b/772/
Nehal Abdellatif Eltamamy
Business Operation Lead
Summary
I am a hands-on, highly competent software engineer with years of experience in developing, designing and testing software across a variety of systems as Banking Systems, healthcare systems, payment services. I have worked on numerous projects from concept to completion. A specialist in C#, Sybase, Gupta, and SQLServer,I take pride in coding to consistently high standards and regularly refresh my skills to ensure I keep up with ongoing developments. Around my 9 years of experience I developed my programming, design and problem solving and on spot decisions while working with live products…
Work Experience
Business Operation Team Lead 2014 – Present
Fawry Banking & Payment Technology Services
Responsible for leading and guiding the Business operation team in business operation, analysis and market studying
Responsible for live products systems change control and configurations management
Making the Change Requests to the technical team, planning, and estimating for those request development cycle
Establishment of the operational metrics, benchmarks, KPIs and transactional reporting analysis
Identifying pain points and impediments from achieving the assigned target performance.
Developing processes for every task in the business operation cycle - inside with technical and business teams – and outside with business partners
Responsible for clients UATs (User Acceptance Test) and running integration activities.
Responsible for sustaining a streamlined operation for the entire Fawry systems’ stability.
Responsible for all services implementation and its integration with different channels.
Developing and distributing periodical statistical and analytical reports and updating stakeholder on network transactions.
Identifying project dependencies and recommending implementation phasing. Technical Team Lead 2013 – 2014
AADAD
Responsible for leading, guiding, motivating and supporting the development and the quality teams in delivering a health insurance system to ITIDA as part of a deal with Health Ministry.
The system is an Add-On feature that can fit on top of any Insurance Company System.
Code reviewing and handling delivery times to QC team
Handling delivery to client according to schedule
Responsible for delivering designs for” Intelligent Insurance Fraud Detection and Protection System” in healthcare system.
ETL design for SQL Server Integration Services (SSIS).
Cubes design for SQL Server Analysis Services (SSAS).
Reports design for SQL Server Reporting Services (SSRS). Design CRM (Customer Relationships Management) data mart schema based on dimensional modeling a.
Senior Software Developer 2007 – 2013
International Turnkey Systems - ITS
One of the design/development team of Phoenix core banking system. o Making the design and the programming to the enhancements required by international banks to Phoenix
o Part of the Code and design reviewing team
o Preparing and applying unit test cases
One of the key resources in HFS (Harland Financial Solutions) out sourcing team.
o Worked in Support Team for HFS (level 2 and 3) as a second level support I was entitled to diagnose any bugs that any of our clients may face and make a detailed design to the solution and the affected aspects in the system.
o As a third level support I was entitled to program the actual solutions and make further testing to affected areas.
Direct solutions in emergency cases for HFS.
o Worked in the emergency fixes and emergency support needed in live banks to be delivered immediately.
o High quality, speed and excellent knowledge for the system was needed for such a role that I handled with other development and design tasks needed on the spot
One of the technology migration team
o Technology migration team member working as offshore development team to port Phoenix Core Banking system technology from Gupta technology into .Net technology.
One of ETHIX core banking system
o ITS ETHIX Core Banking System systems design and development Teaching Assistant 2005 – 2006
Modern Science and Arts University - MSA
C++, Operating Systems, PL/SQL, Introductions Human computer Interaction, AI, and compilers
Responsible for assisting the professors in their preparing to the material handed to students
Courses and Certificates
Software Engineer &
Oracle Designer
Software Developer
specialized in .Net
technologies
PMP Prerequisite
attendee
NCC Certificate in
Software Engineering
and Oracle Design at
NCC Education by
Fujitsu
Software Engineering
Methods &
Management
Techniques
Database Concepts &
Design (Oracle)
Creating Sales Plans
& Starting Sales
ITI 9 Month
Professional Program
– Software
Development Program
at ITI
By NGC
Technical Skills
Programing Technologies Business
C#, Gupta, C, C++
VB, ASP, AJAX,
OLAP, java
Sybase, MS SQL Server,
Oracle, windows, unix,
data mining, SSAS,
SSRS, SSIS
Retail banking,
commercial banking,
health insurance, fraud
detecting, payment
services
Soft Skills
Team player - a solid reputation as a competent team member who is always prepared to go the extra mile to achieve results.
Problem solving ability - regarded as a resourceful problem solver evident in the successful development and implementation of new policies and procedures.
Self starter - considered a highly motivated employee with the capacity to learn quickly and take responsibility for my own development.
Communication skills - successful in building strong co-operative relationships with key clients and decision-makers.
Flexibility – ability to adapt to new situations and challenges. Education
Bachelor of Computer Science
University of Helwan
Faculty of Computers and Information
Graduated in 2005
Grade – very good with honor
Affiliations & Interests
New Technologies
Reading
Fashion Styling
Travelling
Languages
Arabic: Native
English: Fluent
French: Fair
Spanish: Fair
Personal Information
Date Of Birth: 19 – 07 – 1984
Gender: Female
Nationality: Egyptian
Marital Status: Single
Alternative mail: ****************@*****.***