Customer Service Quality Assurance

* * * * ***** RY SQUARE DR . CAR ROL L TON, TX * * 006

***- ***- * * * 8 PA T R I CKA L L EN 6 4@YAHOO . COM PATR I CK J . ALL EN

OBJECTIVE

To obtain a growth-oriented position with a corporation that will utilize my skills and abilities

SUMMARY OF QUALIFICATIONS

Excellent customer service skills

Dependable and service focused driver motivated to deliver consistent, prompt, and courteous service.

Excellent organizational skills-able to prioritize and meet deadlines

Perfect attendance record

Valid Class A License

WORK OF EXPERIENCE

Oct.2005 to May 2015 Odwalla Atlanta, GA,/Dallas, TX Route Driver/Transportation

Performed all work associated with ordering, delivering and merchandising products and servicing customers at new or assigned accounts, replenishing retail account inventory, collecting payment (or invoicing) and develop excellent customer relationships.

Understand and adhere to operational procedures.

Operated route delivery vehicle responsibly in order to meet route and safety requirements.

Reconciled daily paperwork, which can include money and invoices; turned in records in order to ensure accurate financial tracking of delivery activities. Completed and maintained route book and other related documentation in order to provide management with product and accounts sales data.

Followed product rotation and schematic guidelines in order to meet quality assurance goals and ensure customer satisfaction.

Adhered to all company and legal guidelines regarding collection policies and procedures in order to protect company interests.

Established long-term customer relationships through prompt and courteous service. EDUCATION

1987 to 1991 L.E. Rabouin High School New Orleans, La (Diploma)

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