MARY RUELYN M. GACUTAN
B ** L ** Ph * Luxury Series, Mabuhay,
Mamatid, Cabuyao, Laguna
B 39 L 30 Lumina Homes, San Vicente,
Sto. Tomas, Batangas City
Contact No: 093******** / 092********
Email Add: *************@*****.***
OBJECTIVES
To render excellent service to the fullest extent and share the knowledge that I have honed and developed throughout these years that would be a mutual benefit, and continue learning new things in life for my personal improvement and professional growth.
WORKING EXPERIENCE
26 JANUARY 2015 - present
CREDIT AND COLLECTION STAFF
Motorcentral Head Office / Citibike Credit Corporation
2nd Floor, C. Morales Bldg. Commercial Complex, San Antonio, Biñan, Laguna
DUTIES AND RESPONSIBILITIES
Receiving of Repossession and Case reports documents. Process computation per accounts. Checking documents or attachments if complete. Encoding and filing of documents (Repo and Case). Preparing Monthly Repossessed Accounts and Case Accounts Reports. Assisting in Monthly meetings of Area Managers.
11 MARCH 2013 - present
CREDIT AND COLLECTION STAFF
Motorcentral Head Office / Citibike Credit Corporation
2nd Floor, C. Morales Bldg. Commercial Complex, San Antonio, Biñan, Laguna
DUTIES AND RESPONSIBILITIES
Prepare Collection Letters or Billing Letters upon request by the branch for the unpaid monthly payment of the customers. Encoding and Filing restructure and assumed accounts. Preparing Monthly Report on Mailed Collection Letters. Management and Monitoring of Accounts per C.I. Collector and per Branch. Responsible for bounced checks (receiving, filing and redeposit bounced checks). Monitoring First Monthly Installments of customers per branch and inform branch supervisors to follow up collection payment. Billing.
04 APRIL 2011
CREDIT AND COLLECTION DEPARTMENT /
ENCODING, CONSOLIDATION, AND MANAGEMENT (RECOMMENDED)
Avasia Information Systems c/o Gardenia Bakeries Philippines Inc.
LIIP, Mamplasan, Biñan
DUTIES AND RESPONSIBILITIES
Prepare the Collection Receipts, Makes Deposit Summary for the Collection Receipts using MS Excel, Encoding Collection Receipts in the Oracle Database,
Generate Collector’s Statement of Account every month using Oracle Database and sorting by date of the overdue payment of different outlets using MS Excel, Affidavit of Loss, Performs other duties that may be requested from the office.
14 SEPTEMBER 2010
BILLING AND COLLECTION DEPARTMENT /
DATA ENCODER
Avasia Information Systems c/o Gardenia Bakeries Philippines Inc.
LIIP, Mamplasan, Biñan
DUTIES AND RESPONSIBILITIES
Data Encoding: Encoding of Delivery Reports in the Sales System.
29 JULY 2010
QUALITY CONTROL DEPARTMENT /
PROJECT ENCODER
James Hardie Philippines Inc.
San Isidro, Cabuyao, Laguna
DUTIES AND RESPONSIBILITIES
RM Encoding: RM Database, RM Throughput and Efficiency Data, Bore Water Consumption, CO2 Consumption, RM Batched in Mix Plant, Sludge Dosing, Dry Boards Recycling, Makes PowerPoint Presentations.
HR, ADMIN, ACCOUNTING, I.T., LIBRARY DEPARTMENT
(ON THE JOB TRAINING)
AMA Computer College
Parian, Calamba, Laguna
DUTIES AND RESPONSIBILITIES
Assist in Filing documents, Assist HRD for implementing the rules and regulations to follow by the students, Assist ADMIN for the students’ credentials, Encoding freshmen students’ information in MS Excel, Assist Accounting Dept for the students’ permits, Technical Support, Basic Network Technology, Assist I.T. Dept in monitoring the students in using computers, Assist Librarian in monitoring the borrowing of books from the Library and for implementing the rule “Observe Silence”.
HIGHEST EDUCATIONAL BACKGROUND
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
2007- April 22, 2010 (Graduate)
AMA Computer College
Parian, Calamba, Laguna
SKILLS
Knowledge in MS Office (Word, Excel, MS PowerPoint)
Knowledge in editing videos for presentations e.g. Proshow and Power Directory
Knowledge in editing photos such as Basic Adobe Photoshop
Fast learner, flexible and values time management
TRAINING / SEMINAR
Year 2013 – Seminar regarding Service Excellence: “To be the best that we can be to serve our customers better”
Yearly – Service Excellence for C/I Collectors: “The Core of our Business”
PERSONAL DATA
Date of Birth : March 13, 1989
Age : 26 years old
Place of Birth : Las Piñas City
Height : 4’8”
Weight : 56 lbs.
Citizenship : Filipino
Religion : Roman Catholic
Civil Status : Single
REFERENCES
Mr. Venancio A. Natividad - Credit and Collection Manager
Citibike Credit Corporation
(049-***-**** local 111
Mr. Ireneo C. Pabalan - Data and System Supervisor
Citibike Credit Corporation
(049-***-**** local 110
Ms. Locel Tumlos - Officer in Charge
Human and Resources Department
I hereby certify that the above information is true and correct to the best of my knowledge.
MARY RUELYN M. GACUTAN
Applicant