Customer Service Microsoft Office

De'Vante Q. McClung

*/*/****

Highly motivated; *015 Bachelor’s Degree of Arts and Science Graduate and future 2017 Master’s Degree of Information System Management Graduate.

*** ***** ***** ***** Antioch, TN 37013

708-***-****

**********@*****.***

EDUCATION

University of Pikeville (2013-2014) Senior

• Academically successful

• U-Pike Basketball Team

• Accolades for Dedication and Teambuilding

• Youth Mentor and Speaker

Tennessee State University (2012-2013/2014-2015) Graduate

• Dean’s List Recipient

• Bachelor’s Degree With A focus In Criminal Justice

• TSU Men’s Basketball Team

• Multi Cultural Speaker for Youth Events

• St. Johns Praise and Worship Center, Community Outreach (Youth Mentor)

• Nashville Community Servicer

Eastern Oklahoma State University (2010-2012)

• Associates Degree With A Focus in Criminal Justice

• Eosc Mens Basketball

• Community Service Campaigner, Youth Mentor

• Dean’s List Recipient

Meridian High School (2006-2010)

• Captain of Varsity Basketball Team (2009-2010)

• Selected as Mr. Freshman (2006)

EXPERIENCE

Gaylord Resort Attractions (May 2013 - Aug 2013) (Aug 2014- Dec 2014)

Door Host Sales/ Door Host Control

• Being an Great communicator; Great listener, having patients, and always diplomatic

• Provide a professional environment for custhomers

• Having great communication over phone while booking reservations

• Controlling Computer formats

• Provide Safety and Security of guest and Company's assets

• Having a Superior Customer Service mentality

Allied Barton (December 2014- Current)

Security Officer

• Computer Security Threat Monitoring and Surveillance

• Provide Safety and Security to our clients

• Update written documentation

• Maintain a Professional Attitude and Appearance

• Ensure all State, Local and Federal regulations were followed

Skills

• Customer Need Assessment

• Organization skills

• Customer Loyalty

• Technical Support skills

• Very Flexible; able and prepared to learn new things

• Able to grow strong relationships with co- workers and customers

• Ability to think outside of the box

• Analyst of Criminal Behavior

• Maintain Professional and Supportive Composure throughout challenging situations

• Excellent Research and resolution skills

• Extensive Computer Knowledge

• Excellent Communication Skills

• Microsoft Office Proficient

Contact this candidate