Customer Service Sales

CARLO ABAIS DE LOS REYES

MATAAS NA LUPA, SAN PASCUAL, BATANGAS CITY

Mobile No. (043) 727 - 3040 / (099) 971 - 67001

Email add: ******************@*****.***

To be in mutual relationship with a respectable company in terms of contributing to its success and competitiveness with the use of my experience, acquired skills and educational background and at the same time continue to enhance my career through practice in a friendly, multi-cultural, highly competitive, and innovative environment.

PART TIME TOUR GUIDE

MARQUEZ TRANSPORT TRAVEL AND TOURS

MUZON 1ST, ALITAGTAG, BATANGAS CITY

JANUARY 2014 – UP TO PRESENT

Tour Guides are responsible for helping people to visit unfamiliar areas. They usually make special trips with groups of tourists in order to show them important places of cities. Their work is very useful for visitors who are for the first time in some areas, because these professionals are very knowledgeable and provide valuable information to people. They may work in travel agencies or museums.

SALES ASSISTANT

EMAX ELECTRONIC (LANDMARK GROUP OF COMPANY)

MALL OF THE EMIRATES

SHECKZAYED ROAD, DUBAI CITY

JULY 11, 2012 – OCTOBER 29, 2013

Greeting customers who enter the shop.

Be involved in stock control and management

Assisting shoppers to find the goods and products they are looking for.

Giving advice and guidance on product selection to customers.

Keeping up to date with special promotions and putting up displays.

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PART-TIME RETAIL MERCHANDISER AND TICKET

WRIST-BONDER (JB World Tour)(Done Events-Inspire Company)

7he Seven Stadiums, Dubai, UAE

May 4 and 5, 2013

Greeting, assisting and interacting with the costumers in a very friendly manner

Providing service and maintain a good working relationship with co-retailers.

Helping the co-retailer and the manufacturer maximize sales and increase sales volume. This goal is accomplished through execution and promotion.

Ensuring that a proper level of stock is maintained

Displaying appropriately with proper signage and favorable shelf placement. This includes setup, as well as the stocking. fronting, facing, and rotating of the manufacturer’s products

MOGAO BOUTIQUE (Clothing Department)

SALES ASSOCIATE

SM BATANGAS CITY

JULY 2009 – JANUARY 2010

Ensure that each customer receives outstanding service by providing a friendly environment

Merchandise and answer questions for the purpose of generating public interest in a brand, product and service

Directly interacting with customers and provide information about products, services and benefits of each product a company has to offer

Implementing sales and marketing campaigns and provide feedback on sales opportunities in the marketplace

Listening to customer requirements and presenting appropriately to make a good deal of sale

Responsible for display and branding in the counter.

JOLLIBEE FOOD CORPORATIONS

SERVICE CREW/WAITER

BAUAN, BATANGAS

SEPTEMBER 2, 2008 – FEBRUARY 2, 2009

One of the leading fast-food restaurant chains here in the Philippines, it is an American-style fast-food restaurant with Filipino-influenced dishes specializing in burgers, spaghetti and some local Filipino dishes. Jollibee has become an increasingly profitable fast-food chain with 686 restaurants in the Philippines and 57 in other countries employing 29,216 workers including all its brands.

Welcome and greet customer and accordingly guide on available seat

Assist customer on their order to their designated seat

Give suggestion about certain menu they might include in the order

Cash handling using POS cash register, customer service, balance drawer, petty cash handling and inventory report handling.

Responsible for ordering and production control system to control food cost.

Executed daily inventories on day-end products with the supervisor’s on duty and generates reports needed for the stocks and sales analysis for the evaluation of the restaurant’s daily and monthly needs

Performs other functions as may be directed by immediate superior.

Saint James Vocational School : Culinary Arts, 2012

Informatics Philippines : Web Designer, 2008

Lyceum of Batangas : Bachelor of Hotel and Restaurant (undergraduate)

Sta Teresa College : Graduate (Batch 2006)

Mataas na Lupa-Palsahingin Elementary School: Graduate (Batch 2002)

Result-oriented and possess extensive customer service experience. Effective communication skills, both in oral and written form. Good interpersonal skills, works effectively both as a team leader and a team player. Willing to study and undergo trainings. Flexible, have the ability to remain calm in crisis situation, can respond to changing needs and deal with people of different backgrounds and nationalities

Computer Literate (Proficient in MS Windows (Word, Excel, Access and PowerPoint)

Internet Browsing and applications

Knowledgeable on Photoshop Adobe

Date of Birth : 29 March 1989

Civil Status : Single

Nationality : Filipino

Height : 5’7”

Sex : Male

MR. ARNOLD DE CHAVEZ

UNIVERSITY PROFFESOR

BATANGAS STATE UNIVERSITY

BATANGAS CITY

(099) 971 -67002

MS. SHEENA PINGUL

MANAGER

SIDIQUE AND SONS DUBAI MALL

DUBAI CITY, DUBAI

(+971) 56 758 – 8316 / (092*-***-****

MS. MYLA HERNANDEZ

MANAGER

JOLLIBEE FOOD CORPORATION

BAUAN, BATANGAS

(043) 727 - 4242

CARLO A. DE LOS REYES

APPLICANT

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