J. RICHARD MOTILAL
**** *. ***** ****** • Overland Park, Kansas 66224
913-***-****(C) • 913-***-****(H) • **************@*****.***
EVP & President of Cellairis International
Innovative Executive with 20+ years of Sr. Management Experience positively impacting growth and profitability. A strong, collaborative leader, manager, team-builder and negotiator. A business transformation professional. Extensive experience in Start-ups, Mergers & Acquisitions, Consolidation, and Optimization Projects. Employs a balanced approach to deliver outstanding commercial results via implementing a blend of People, Process, Product (or Service), Technology, and Quality as a go-to-market strategy. Coach and Mentor. Varied, International, culturally diverse Business Experience. Multi-industry experience with heavy focus on Service, High-Tech, Telecom. Automotive, Retail and Food. Strategic Procurement Leader. BPI Quality Black Belt trained. Filed 4 patents. 10 years of creative, international, Global Business Management. 10+ years of cutting-edge, innovative Business Development. An accomplished Business Continuity and Sustainability Manager. Consistently exceeds expectations by delivering solid results in fiercely competition scenarios.
Profitability and Business Re-structuring. •SMOP (Sales, Marketing & Operations Planning). •Business Strategy.
•Business Consolidation, Integration & Optimization •Inventory Mgmt. •IT Systems and Data Management.
Forecasting, Budgeting & Financial Planning. •P&L Mgmt. •Quality & Performance Mgmt. •Outsourcing.
Best Practices Development •Business Requirements, Business Case, and Solutions Development.
Contract Negotiation. •Lean Implementation •Customer Service and CRM. •Intercultural Business.
PROFESSIONAL EXPERIENCE
GLOBALCELLULAR INC., (branded as Cellairis) Alpharetta, GA. • March 2015 to Present
(Operates an International Franchise Business with over 700 locations).
EVP of Global Cellular Inc. and President of Cellairis International.
Leading a rapid expansion program that includes new operations in 8 countries in 2015.
Global Cellular Inc., (branded as Cellairis) Alpharetta, GA. • June 2014 to March 2015
Chief Operating Officer: End-to-End Business Transformation, Optimization & Diversification:
Implement Best Practices including Business Development and Retention Initiatives. Develop and Implement Training, P&L Management, Franchise Agreement modifications, Sales & Marketing, and Customer Service Programs to improve profitability and promote growth.
Ingram Micro Mobility, formerly Brightpoint Inc., Indianapolis, IN. • February, 2012 – June 2013
Sr. Vice President, Business Optimization & Solutions Architecture:
Lean Transformation Leader charged with re-defining service offerings, expanding and optimizing current capabilities, designing solutions for new customers to enhance revenue streams globally. Consultant to large US wireless carriers on Distribution and Supply Chain strategy and Marketing. Head of company’s Business Continuity Program. Design and implement visibility tools to improve customer reporting and data access. Develop and Implement Green Program.
Cricket Wireless Inc. San Diego, CA. •2010 – 2012
The 7th largest US carrier, operating nationwide, and serving over 5million customers with a reach to over 270million.
Vice President, Operations & Supply Chain Management: Drove the end-to-end Supply Chain Optimization process inclusive of Distribution Channel Management, Procurement, CPFR, SMOP, Inbound Logistics, Warehousing and Fulfillment Operations, Transportation, Post-Sales Operations, Reverse Logistics and Repairs, and Logistics Systems and Processes. Supply Chain Solutions Architect. Established the framework for “Green and Sustainability” program.
Lead a comprehensive business re-design program (Lean) to significantly reduce operating costs, improve the customer experience, and grow market share.
Implemented a Distribution Solution to expand coverage from 35 states to nationwide (US) via an MVNO model.
Installed program providing field-level Inventory visibility thereby ensuring point-of-sale product availability.
Successfully implemented 4G Network test market.
J. RICHARD MOTILAL • Page 2 • **************@*****.***
SPRINT NEXTEL CORPORATION, Overland Park, Kansas • Jan, 2005 – Sept, 2010
Operates the fourth largest wireless telecommunications network in the United States with 49M subscribers. Annual revenue of over $36B.
Senior Director, Operations & Supply Chain: Lead a major post-merger integration of two large Telecommunications Operations and consolidated and optimized Supply Chain operations - Incorporated critical “Green” and Sustainability” initiatives into process. Set overall Lean Supply Chain Strategy and Design, and lead Operational functions to drive efficiencies.
Directly managed extended team of over 450 members to perform all functions including: Distribution Strategy; CPFR; Process Optimization; Procurement; Inventory Management; Transportation, Warehousing and Fulfillment; Quality and Best Practices; 3PL and Supplier Relationship Management; ERP system implementation; Reverse Logistics. Maintained P&L responsibility over a total direct spend of over $300M. Proven track record of driving cost savings across the entire Supply Chain; Inventory value in excess of $4Billion.
Developed creative and effective product Distribution services across Retail, Web, Business and Indirect channels
Oversee end-to-end Supply Chain Management activities for the Product Operations Group. Reduced costs by 20% through streamlining of logistics process. ERP Implementation.
Re-negotiated Supplier, Transportation, and Logistics Services contracts to deliver cost reduction of 15%.
Managed renegotiation of several distribution/fulfillment contract agreements, administering RFQs and selecting 3PL partners. Centralized Logistics operations. Directly managed the creation of a centralized, state-of-the-art distribution/fulfillment facility.
Reduced Fulfillment Centers from 19 to 3 and annual fulfillment cost by over $70M.
Supported 1300+ company owned retail stores, 1500+ Indirect and Dealer-owned locations, maintaining in-stock levels of over 98%. Serviced Direct-to-customer orders at 99.7% on-time performance.
Implemented Best Practices and Optimized the Reverse Logistics & Repair Operations (8.5M units/year).
INDEPENDENT CONSULTANT, Wylie, Texas • 2003 – 2005
Private supply chain consulting for retail, POS, and 3PL customers domestically and globally. Implemented best practices, performed analysis and evaluation, personnel training, and sourcing and supplier management. Provided advisory services for establishment of an inbound consolidation and distribution service in Asia.
Reduced Asia-to-US in-transit inventory by increasing frequency of inbound orders.
Realized operating cost reduction of 10% through improved inventory tracking and cycle times.
7-ELEVEN INC., Dallas, Texas • 2001 – 2003
Worldwide convenience store and Franchise chain with over 31,000 employees and ~ $11B in annual revenue.
Director of Logistics / Distribution:[Supply Chain re-engineering project] Developed and implemented an innovative demand chain model re-design allowing for daily replenishment to over 5,000 stores and a 15% reduction in operating costs while maintaining on-time service above 98%. Established new supplier relationships with global manufacturers and logistics/transportation providers in an updated distribution network.
Franchise Relationship management. Modified and implemented a new Franchise Agreement.
Implemented Engineered Work standards at Distribution Centers resulting in 15% savings in labor.
Developed best practices and executed transportation and fleet modifications and upgrades. Oversaw vendor management, demand planning, forecasting, scheduling, planning, and 3PL performance.
Directed all Logistics and DC functions. Directly managed team of 8 personnel and an extended team of over 350.
Upgraded and converted 2 distribution centers from “Pick-to-Light” to “Put-to-Voice” technology.
Reduced fleet operating costs by 10%; upgraded dedicated dual -temp fleet to improve efficiency.
Vendor and Supplier Compliance management.
J. RICHARD MOTILAL • Page 3 • **************@*****.***
DELL INC., Round Rock, Texas • 1999 – 2001
International Technology Company that manufactures and distributes personal computers, servers, data storage devices, and other technology-related products. Annual revenue of $57B.
Senior Consultant – International Operations: Directed multiple matrix organizations to execute global operations strategy and manage inbound supply chain operations. Designed and implemented programs for enhanced efficiency, reduced costs, and improved cycle and lead times. Forged strategic alliances with Key Suppliers to ensure consistent supply. Implemented the CPFR process. Established and led international cross-functional teams. Extensive multi-cultural and International experience in setting up and managing Supply Chain operations.
Implemented and enhanced the 2nd Generation VMI model.
Reduced cycle time by 20% while realizing 10% logistics cost savings.
Spearheaded overhaul and redesign of VMI program, improving JIT materials availability by 15%.
Achieved a cost savings of 13% by applying the principles of S&OP and CPFR, and through careful selection of 3PL providers.
Career Note: Early career includes multiple management positions of increasing responsibility with the following companies:
J B Hunt Logistics Inc., Lowell, Arkansas: GM, Integrated Solutions (5 yrs.). Operated in the Automotive, Retail, Manufacturing, and Transportation and Distribution sectors.
FedEx Ground, Akron, Ohio: Senior Operations Manager (5 yrs.). Oversaw explosive growth and operations implementations post start-up with added responsibility of business development.
Full details upon request.
EDUCATION
Masters of Science in Procurement, Logistics & Supply Chain Management
University of Salford Business School, Manchester, England.
Bachelor of Business Administration in Management and Finance
Bernard M. Baruch College (CUNY), New York, New York
PROFESSIONAL DEVELOPMENT & AFFILIATIONS
BPI Black Belt
Franklin Covey 7-Habits Trainer
Financial Management for Executives
Maynard’s Engineered Work Standards
National Defense Transportation Association (NDTA)
American Production and Inventory Control Society (APICS)
Council of Supply Chain Management Professionals (CSCMP)
J. RICHARD MOTILAL • Page 4 • **************@*****.***
Addendum
Bandwidth: Ran companies ranging in size from 50 employees to 1500 employees. Also, I have run businesses with revenues of $500,000.00 to $billions.
Scope of Responsibilities: Strategy, Business Development (Sales & Marketing), Operations, Product Development, IT, Human Resources, Supply Chain Management (Procurement, Sourcing, Warehousing, Fulfillment, Transportation), Compliance, Finance & Accounting, Training and Franchise Relations.
Professional Focus: I believe in the “Learning Organization” concept. Having a “Quality Management” background, I apply the Continuous Improvement process engaging People, Planning, Product or Service, Process, Technology and Quality to deliver business results. I am a coach and mentor.
Business Accountability: Managed the Forecasting, Planning, Budgeting and P&L functions in all my recent job assignments, establishing goals and targets and measuring and monitoring performance and variances. Collaboratively design and implement solutions to address the variances, if negative, and reinforce what drives positive results. Created P&L Statements to assist Franchisees in managing their businesses more effectively.
Business Development: With direct responsibility for Business Development, Sales and Marketing, and Growth and Profitability, I have created marketing strategy and set Sales targets and Business Development goals for the organization. I have coached and trained the sales team to meet and exceed agreed-to targets.
Projects &Initiatives: Over the years I have managed projects and project management teams ranging from merging and consolidating fortune 500 companies, to implementing ERP systems, to work-flow analysis and operations improvement: led Business Transformation projects for large National Companies as well as SMEs; member of the team which re-wrote the Franchise agreement for a Multi-national Franchisor; automation and IT projects in Finance and Operations; created Reporting Infrastructure to measure performance in a number of areas, as examples.
Optimized B2B services in SMEs as well as large National and International companies. Examples are Dell, Office Depot, JB Hunt, and Sprint Nextel.
Modified Business Operations and processes to prepare companies for Sale. I have also managed the integration, consolidation, rationalization and optimization of business operations post-merger.
Developed and directly managed National Accounts and Strategic Relationships for several companies, both domestic and International.
In my current assignment, I have overall responsibilities for Growth and Profitability for Cellairis International, a large Franchise Organization. I have sold and started up Franchise operations in 8 countries in the past year.
Engaged business brokers and external franchise sales organizations as well as developed internal resources.
Having been BPI Green belt and Black belt trained, I practice Quality management and continuous improvement as a foundation for operations management.
Created the foundation and support services to promote rapid growth as well as lead businesses in explosive growth phases, maintaining processes and profitability while expanding.
Flexible and able to work with people at all levels of the organization. Having worked in numerous countries and different cultural and business environment, I can adapt to different situations, as necessary.